2002 JEEP GRAND CHEROKEE Complaints

2002 JEEP GRAND CHEROKEE LIMITED. MAY 2010 FRONT PASSENGER SIDE WINDOW FELL DOWN WHILE DRIVING. MARCH 2011 BACK DRIVER SIDE WINDOW FELL DOWN WHILE DRIVING WITH MY 4 YEAR OLD DAUGHTER ON THAT SIDE. WENT TO DEALER SAID IT WOULD COST $800 TO FIX BOTH WINDOWS. THE WAY IT SOUNDS THIS IS HAPPENING ALOT. IT NEEDS TO BE RECALLED. HAD TO DRIVE 30 MINUTES IN 20 DEGREE WEATHER HOME WITH DAUGHTER IN CAR. SOMETHING THINGS TO HAPPEN ASAP. TO MUCH MONEY TO BE SPENDING EVER 6 MONTHS TO A YEAR. *TR

I OWN A 2002 JEEP GRAND CHEROKEE AND BOTH OF THE SIDE CURTAIN AIR BAGS DEPLOYED WHILE I WAS DRIVING. THERE WAS NO IMPACT OR COLLISION. I WAS MAKING A RIGHT HAND TURN WHEN THE AIR BAG LIGHT CAME ON. IMMEDIATELY AFTER THAT PASSENGER SIDE CURTAIN AIR BAG DEPLOYED. THEN A COUPLE OF SECONDS LATER THE DRIVER SIDE CURTAIN AIR BAG DEPLOYED. I PULLED INTO THE STORE PARKING LOT AND HAD THE CAR TOWED TO A SERVICE SHOP. INSURANCE INVESTIGATOR DETERMINED IT WAS MECHANICAL FAILURE. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER AND PASSENGER HEATED ELECTRIC SEATS WERE OVERHEATING ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT BOTH OF THE FRONT SEAT HEATING ELEMENTS WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,480. UPDATED 05/04/11 *BF THE CONSUMER STATED T HE SEAT BECAME VERY HOT AND THEN STOPPED WORKING ALTOGETHER. UPDATED 05/09/11

NOTICED A FAILURE OF DRIVER'S SIDE SEAT MOUNT. SEAT NOW ROCKS BACK AND FORTH BECAUSE FRONT OF SEAT MOUNTS BECAME FATIGUED AND FAILED. AFTER DOING SOME INTERNET RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL AND SHOULD BE INVESTIGATED.

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL YET THE VEHICLE WOULD NOT STOP. THE CONTACT WAS ABLE TO CHANGE LANES TO AVOID A CRASH AND THE VEHICLE CAME TO A STOP AFTER HE CONTINUOUSLY APPLIED PRESSURE TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 44,000. UPDATED 3/21/11 *CN UPDATED 03/31/11

THE HEATED SEAT ON MY 2002 JEEP GRAND CHEROKEE OVERLAND OVERHEATED AND BURNED MY LEGS. I NOW LEAVE THE HEATED SEAT TURNED OFF. I TOOK THE CAR TO THE JEEP DEALER AND THEY STATED IT NEEDS A NEW SEAT HEATER ASSEMBLY AND WILL COST $800.00. I CANNOT AFFORD TO PAY THAT MUCH SO I DID NOT HAVE IT REPLACED. I SAW A RECALL NOTICE ON THE NHTSA WEB SITE AND DISCUSSED THIS WITH THE JEEP DEALER. THE JEEP DEALER STATED THAT MY JEEP IS NOT COVERED IN THE RECALL. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER DUCTS WOULD NOT FUNCTION CORRECTLY DUE TO LEAKAGE IN THE EVAPORATOR COIL. THE HEATER CORE WAS REPLACED BY THE DEALER. AFTER THE REPAIR, MOIST AIR EMITTED THROUGHOUT THE VENTS CAUSING THE WINDOWS TO BECOME FOGGY. THE CONTACT HAD CONCERN WITH THE HEALTH AND SAFETY HAZARDS REGARDING THE AIR QUALITY CIRCULATED THROUGHOUT THE VENTS. THE FAILURE MILEAGE WAS 65,351.

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH. NHTSA CAMPAIGN ID NUMBER : 01V288000 MY 2002 JEEP GRAND CHEROKEE IS HAVING ELECTRICAL ISSUES OF THIS NATURE. CAR LOST DIRECTIONALS AND HEATER/DEFROSTER, BRAKE LIGHTS ON HIGHWAY. ALL ELECTRICAL RELATED. *TR

I WAS DRIVING MY 2002 JEEP GRAND CHEROKEE WHEN I BEGAN TO TAKE A RIGHT TURN INTO A SHOPPING CENTER. SUDDENLY, WITHOUT WARNING, MY SIDE CURTAIN AIRBAG DEPLOYED WITH GREAT FORCE. I WAS ABLE TO SLOW THE VEHICLE AND THEN PULL INTO A PARKING SPACE WITHOUT INCIDENT. UPON INSPECTION I FOUND THAT THERE HAD BEEN NO IMPACT, NO DAMAGE TO MY VEHICLE IN ANY WAY, EXCEPT THAT THE SIDE AIRBAG WAS NOW HANGING DOWN. CHRYSLER INITIALLY REFUSED TO PAY FOR ANY PART OF THE INCIDENT, THEN FINALLY AGREED TO PAY FOR THE AIRBAG TO BE RE-INSTALLED. I WAS MADE TO PAY FOR THE AIRBAG SENSOR ($200), THE AIRBAG CONSOLE ($320) AND A $100 DEPOSIT ON THE AIRBAG ITSELF. *TR

DRIVING HOME FROM A SOCCER GAME WITH 3 KIDS AND MYSELF IN A 2002 JEEP. I WAS COMING TO A STOP, WHEN I LOST CONTROL OF THE SUV. THE FRAME OF THE JEEP BROKE FROM RUST. THE JEEP HAD THE UNDERSIDE COATED WHEN IT WAS PURCHASED. JEEP DID NOTHING TO HELP SOLVE THIS PROBLEM, AND IT HAD TO GO TO THE SALVAGE YARD. I WILL NEVER OWN ANOTHER JEEP PRODUCT. MY AUTO BODY SHOP SAID THE OTHER SIDE WAS ALMOST RUSTED THROUGH ALSO, SO REPAIR COST WOULD MORE THAN IT WOULD BE WORTH. THE ONLY THING WAS THAT MOMENTS BEFORE THE BREAK, I WAS GOING 65 ON A 2 LANE HIGHWAY AND HAD IT BROKE THEN I WOULD HAVE HAD A REALLY BAD ACCIDENT. *TR