2007 JEEP GRAND CHEROKEE Complaints

ALL DASHBOARD LIGHTS COME ON AS IF CAR IS STALLING OR IGNITION SWITCH IS BEING TURNED OFF. MOMENTARY LOSS OF POWER STEERING AND BRAKES. POTENTIALLY VERY DANGEROUS SITUATION. DEALERSHIP (TOM O'BRIEN JEEP) REFUSES TO FIX AND TELLS ME TO JUST WAIT FOR THE RECALL NOTICE. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING OCCUPANT RESTRAINT CONTROL MODULE FILTER CIRCUIT. *TGW THE CONSUMER STATED THE DEALER INSTALLED THE ORC JUMP HARNESS. HOWEVER, THE AIR BAG AND SEAT BELT INDICATOR LIGHTS WERE STILL ON, WHICH THE MECHANIC ACKNOWLEDGED, BUT STATED THERE WOULD BE A CHARGE FOR INSPECTING THE VEHICLE. THE CONSUMER STATED SINCE THE LIGHTS WERE STILL ON, THE DEALER DID NOT RESOLVE THE PROBLEM PURSUANT TO THE RECALL. *JB

I HAD RECEIVED A NOTICE IN THE MAIL REGARDING A RECALL ON MY JEEP. I HAVE CALLED MULTIPLE DEALERSHIPS AND HAVE BEEN TOLD THAT THE PARTS HAVEN'T EVEN BEEN DISTRIBUTED YET. WHEN I CALLED AGAIN RECENTLY I WAS TOLD THE PARTS WEREN'T EVEN MADE YET AND TO MAKE SURE NOTHING HEAVY WAS HANGING FROM MY KEYS. USE MY CAR EVERYDAY AND I'M CONCERNED FOR MY SAFETY. THERE HAS BEEN MULTIPLE TIMES WERE THE CAR HAS SHUT OFF ON MY AND/ OR HAS HAD NO POWER TO IT WHEN DRIVING. I FEEL AS THOUGH NO ONE IS HELPING US WITH THIS MATTER. I WOULD LIKE ANSWERS INSTEAD OF BEING LEFT IN THE DARK. THANK YOU FOR YOUR TIME. *TR

IN MAY OF 2014 I REPLACED MY STARTER BECAUSE WHEN I WOULD ATTEMPT TO START MY VEHICLE IT WOULD CRANK BUT THE ENGINE WOULD NOT TURN OVER. THE CONDITION PERSISTED EVEN AFTER PUTTING ON AN NEW STARTER. I EVENTUALLY WENT TO A JEEP DEALER AND THEY WERE UNABLE TO REMEDY THE PROBLEM. I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT P41/NHTSA 14V-438 RECALL BUT WAS NOT GIVEN A TIME FRAME AS TO WHEN I WOULD BE ABLE TO TAKE THE VEHICLE IN FOR SERVICING. IN THE MEANTIME I CONTINUE TO DRIVE THE ONE VEHICLE AND IT HAS CONTINUED TO NOT START IN INSTANCES WHEN I NEED IT MOST. IT HAS DONE SO WHILE MY WIFE HAD THE VEHICLE WHICH HAS CAUSED ME GREAT DISTRESS AS SHE WAS ALONE AND PANICKED WHEN IT HAPPENED. THE VEHICLE DOES START EVENTUALLY AFTER ABOUT 20 MINUTES OR SO. THIS IS UNSAFE AND UNACCEPTABLE. WE SPOKE TO A REPRESENTATIVE AT THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND SHE TOLD US SHE COULD NOT SAY WHEN THE PART WOULD BE AVAILABLE. SHE WENT ON TO SAY WE COULD WAIT IT OUT OR TRADE IT IN AND BASICALLY TACK ON THE AMOUNT OWED ON TO THE PURCHASE OF ANOTHER VEHICLE. THIS IS NOT AN OPTION. THIS SITUATION IS VERY INCONVENIENT AS I USE THE VEHICLE PRIMARILY TO COMMUTE TO WORK AND IF UNABLE TO DRIVE TO WORK OUR HOUSEHOLD INCOME WILL TAKE A HUGE BLOW. WE SEEK REMEDY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ENGINE STALLED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000. ## VIN PASSED ## 2007 JEEP CHEROKEE ##

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LATE AUGUST, WE RECEIVED RECALL NOTICE CONCERNING IGNITION SWITCH AND/OR KEYS. WE WERE TO DISCONNECT ALL KEYS AND USE ONLY THE IGNITION KEY WHILE DRIVING THE CAR. CHRYSLER SAID WE WOULD GET A FOLLOW-UP NOTICE WHEN THE PART WAS AVAILABLE AND THEN WE COULD SCHEDULE THE REPAIR WITH THE LOCAL DEALER. TODAY, NOV. 26, THE DEALER TOLD US THE PART HAD NOT EVEN BEEN MADE YET!!!! HOW CAN THIS HAPPEN? NEED TO GET THIS PROBLEM RESOLVED ASAP!!!

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATES THAT WHILE DRIVING APPROXIMATELY 70 MPH, ALL LIGHTS ON THE CONTROL PANEL ILLUMINATED AND THE VEHICLE DECELERATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. ON OCCASION, THE VEHICLE WOULD FAIL TO START WHEN THE KEY WAS PLACED IN THE IGNITION. THE FAILURE MILEAGE WAS 40,000.