1998 JEEP GRAND CHEROKEE Complaints

WHILE VEHICLE WAS IN IDLE AND PARK, VEHICLE ROLLED BACKWARDS SIDE SWIPING A TREE AND IMPACTING A NEIGHBORS HOUSE. DEALERSHIP EXAMINED THE VEHICLE AND REPAIRED THE PROBLEM. *AK

TRANSMISSION JUMPED INTO REVERSE FROM PARK WHEN BRAKES WERE APPLIED. VEHICLE TRAVELED APPROXIMATELY 20 FEET BEFORE CONSUMER WAS ABLE TO STOP VEHICLE. DEALERSHIP HAS NOT EXAMINED VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

VEHICLE JUMPED FROM PARK INTO REVERSE WHILE CONSUMER WAS IN A STORE, CAUSING VEHICLE TO ROLL ACROSS THE PARKING LOT UNCONTROLLED. *AK THE VEHICLE WAS ON A LEVEL SURFACE AND MOTOR WAS RUNNING. *YH

I STOPPED TO PICK MY MAIL UP FROM THE STND OF MAIL BOXES AT MY CONDO. I PUT THE JEEP IN PARK, LEFT THE DOOR OPEN AND WALKED AROUND THE FRONT, GOT OUT MY KEY, GOT MY MAIL OUT, POSTED A LETTER AND WAS GOING BACK TO THE JEEP, WHEN IT TOOK OFF. I SEEN THE OPEN DRIVERS DOOR HOOK ON THE POSTED SPEED SIGN, VEER OFF AND HEAD ACCROSS THE DRIVEWAY TO A STAND OF TALL FIR TREES. IT HIT ONE OF THE TREES AND BOUNCED OFF. I REACHED THE VEHICLE AT THAT POINT AND JUMPED IN AND TURNED OFF THE ENGINE. I KNOW I HAD THE VEHICLE IN PARK, BECAUSE OF THE LENGHT OF TIME THIS ALL TOOK BEFORE IT MOVED. I DID NOT REPORT TO THE POLICE, IT WAS ON PRIVATE PROPERTY, AND I HAS THE SIGN REPLACED. THE TREE WAS NOT DAMAGED. MY JEEP HAD THE DOOR BUSTED UP AND THE BACK BUMPER AND TAILGATE WERE ALSO DAMAGED. I REPORTED TO MY INSURANCE COMPANY. THEY HAVE THE SAME REPORT. IT WAS SCARY AND IT COULD HAVE BEEN A LOT WORSE.*AK

I PULLED OVER TO THE SIDE OF THE ROAD, PUT THE VEHICLE INTO "PARK" AND PROCEEDED TO STEP FROM THE VEHICLE. AS I EMERGED FROM THE VEHICLE IT SLIPPED INTO REVERSE. THE OPEN DOOR KNOCKED ME DOWN, UNDER THE VEHICLE. AS I FELL I GRABBED THE SIDE OF THE MOVING VEHICLE AND WAS DRAGGED BACKWARDS AS THE CAR MOVED IN REVERSE. BY SCRAMBLING AS THE TIRE HIT MY LEFT SIDE I WAS ABLE TO GET MOST OF ME OUT FROM UNDER THE VEHICLE, EVERYTHING EXCEPT MY RIGHT FOOT. THE LEFT FRONT TIRE RAN UP ON MY FOOT AND WAS STOPPED BY MY LEG. I WAS NOW PINNED UNDER THE TIRE IN A SITTING POSITION. I THEN REACHED INTO THE CAR AND PUT THE VEHICLE INTO "PARK" AGAIN TO KEEP IT FROM RUNNING ME OVER ANY FURTHER. SINCE I WAS ALONE ON A DARK ROAD I KNEW I HAD TO GET THE TIRE OFF MY FOOT SO I PUT IT INTO "DRIVE" BY REACHING IN WITH MY OTHER HAND AND HOLDING THE BRAKE. I SCRAMBLED OUT FROM UNDER THE VEHICLE AS IT RAN OFF INTO A DITCH. I SUSTAINED A BROKEN LEG AND TORN LIGAMENTS. I HAD TO UNDERGO SURGERY TO REPAIR THE TORN LIGAMENT, WEAR A CAST FOR THE BROKEN LEG AND UNDERGO REHABILITATION. *AK

THIS VEHICLE HAS JUMPED OUT OF GEAR ON TWO OCCASIONS AND WAS REPORTED TO DEALERSHIP AND THEY WOULD NOT LOOK AT VEHICLE. I WAS TOLD THAT I SHOULD CALL CRYSLER INSTEAD AND I EXPLAINED THAT I HAD BEEN SEVERELY INJURED FROM THIS. I WAS STILL TOLD THEY COULD NOT DO ANYTHING I STILL HAVE MEDICALS FOR WHICH I AM STILL UNDER A DOCTORS CARE RESULTING FROM THE INJURY OF THE AUTO. THIS AUTO HAS JUMPED OUT OF GEAR ON TWO OCCASIONS AND RAN OVER ME CAUSING INJURIES. *AK

VEHICLE WAS PUT INTO PARK; IT WAS NIGHTTIME AND DARK OUT. I STARTED TO STEP OUT OF THE CAR AND THE CAR ROLLED BACKWARDS. I WAS STRUCK BY THE OPEN DOOR AND THROWN TO THE GROUND. I FOUND MYSELF FACE DOWN IN THE DIRT AND LOOKED UP TO SEE THE JEEP ROLLING AWAY FROM ME WITH MY CHILD STILL IN THE CAR IN HER BOOSTER. I RAN AFTER THE CAR WHICH STOPPED WHEN THE OPEN DOOR CAUGHT A POST AND BENT FORWARD AND THE REAR OF THE JEEP HIT ANOTHER POST. I WAS TAKEN TO AN URGENT CLINIC AND GOT STITCHES ON MY FACE AND TREATED FOR OTHER ABRASIONS AND STRAINS. ON TWO OTHER OCCASSIONS SINCE THEN MY CAR STARTED MOVING BACKWARDS WHEN IN PARK BUT I WAS STILL IN THE CAR AND WAS NOT HURT. *AK

PATRICIA NADEL WAS DRIVING ALONE AT THE TIME OF THE INCIDENT. OUR NEIGHBORS HAVE A GATE ON OUR 1/4 MILE LONG DRIVEWAY. WE HAVE TO OPEN IT TO PROCEED THROUGH. PATTY PUT THE JEEP IN "PARK" AND THEN GOT OUT TO OPEN THE GATE. WHEN SHE REACHED THE GATE, ALL OF A SUDDEN THE JEEP LURCHED INTO "REVERSE" AND SPED BACKWARDS APPROXIMATELY 200 FEET UNTIL IT HIT THE NEIGHBOR'S FLATBED TRAILER AND CAME TO REST. A 6 INCH DEEP GAUGE FROM THE CORNER OF THE TRAILER DUG INTO THE REAR DOOR OF THE JEEP, ALONG THE DRIVER'S SIDE, THROUGH THE BACK DRIVER'S SIDE DOOR AND ALSO THROUGH THE DRIVER'S DOOR. THUS CAUSING $6,000 WORTH OF DAMAGE . THIS HAPPENED TO HER ONCE BEFORE, A FEW MONTHS BACK, WHEN SHE WAS GETTING OUT OF THE CAR, AND AT THAT TIME SHE WAS ABLE TO JUMP BACK IN AND STOP THE CAR. AT THAT TIME SHE THOUGHT SHE HAD PERHAPS NOT PUT THE GEAR SHIFT ALL THE WAY IN PARK, SO FOREVER AFTER THAT FIRST INCIDENT, WHEN STOPPING, SHE HAS FIRST PUT IT IN PARK, AND THEN JIGGLED IT SLIGHTLY TO MAKE SURE IT WAS FIRMLY IN PARK. THAT IS WHAT SHE DID AT THIS PRESENT INCIDENT.*AK

ON THE EVENING OF DECEMBER 1, 1998, I HAD MY 1998 GRAND CHEROKEE IN PARK WITH THE DOOR OPEN WHILE I WAS GETTING MY MAIL FROM A BANK OF MAILBOXES. WHILE I WAS OUT OF THE CAR, IT STARTED TO ROLL BACKWARDS, EVEN THOUGH IT WAS SITTING ON LEVEL GROUND. THE OPEN DOOR HIT THE BANK OF MAILBOXES AND I WAS ABLE TO GET INTO THE CAR TO STOP IT. I REPORTED THIS TO THE INSURANCE COMPANY SINCE I NEEDED TO HAVE THE DRIVERS DOOR REPLACED. THE CAR WAS IN PARK, AND AFTER I GOT IN TO STOP IT FROM ROLLING BACKWARDS, IT WAS STILL IN PARK. I NEVER REPORTED THIS TO JEEP BECAUSE NO ONE BELIEVED ME AND IT HAS NOT HAPPENED SINCE THEN. THE JEEP WAS LEASED, AND I TURNED IT IN ON JUNE 27, 2001 TO GENE'S CHRYSLER IN FAIRBANKS, ALASKA. HOWEVER, AFTER READING ABOUT THIS HAPPENING TO OTHER JEEPS IN THE LA TIMES, I WANTED TO FILE MY COMPLAINT ALSO.*AK

CONSUMER HAS BEEN TRYING TO CONTACT DEALER SINCE JUNE OF 2000 FOR A RECALL LETTER THAT WAS RECEIVED ON VEHICLE. *AK CONSUMER DOES NOT SPECIFICALLY STATE WHICH RECALL, HOWEVER THERE IS ONLY 1 IN THE RECALL DATABASE FROM A YEAR AGO AND THAT IS DEALING WITH THE ROTOR:DISC HUB, A DEALER 30 MILES AWAY RESOLVED RECALL ISSUE. *SLC