2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- HIXSON, TN
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE OVERHEATED. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND NOTICED THAT THE ANTIFREEZE WAS BOILING IN THE OVERFLOW CONTAINER. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED ANTI FREEZE. THE VEHICLE WAS TAKEN TO AN AUTO REPAIR SHOP. THE TECHNICIAN STATED THAT THE RADIATOR FAN NEEDED TO BE REPLACED. THE CONTACT WAS AWARE OF A RECALL FOR THE FAILURE AND WAS INFORMED BY THE MANUFACTURER THAT HIS VIN WAS NOT INCLUDED (NHTSA CAMPAIGN ID NUMBER: 06V199000 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000 .
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- CHESTER, PA
THE SUPPORT FRAME FOR THE DRIVERS SIDE SEAT FAILED AT APPROXIMATELY 100,000 MILES. IT CAUSES THE CAR SEAT TO SHIFT AS THERE ARE ONLY 3 SUPPORT POINTS INSTEAD OF 4. I HAD A MECHANIC ATTEMPT TO FIX IT BUT THAT ONLY LASTED UNTIL 150,000 MILES. A MODERATE TO HIGH IMPACT ACCIDENT MAY CAUSE THE ENTIRE SEAT TO COME LOOSE THEREBY NULLIFYING ANY SAFETY EFFECT A SEAT BELT MAY HAVE TO SAVE MY LIFE. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- SEATTLE, WA
SAME COMMON PROBLEM THAT HAS OCCURRED ON THOUSANDS OF CHRYSLER/JEEP GRAND CHEROKEE'S. THE BLEND DOOR ACTUATORS THAT REGULATE HOT AND COLD AIR FAIL SO THAT HEAT STOPS WORKING ENTIRELY. THIS ALSO MEANS THE DEFROST STOPS WORKING WHICH IS A MAJOR SAFETY HAZARD WHEN DRIVING IN WET AND COLD CLIMATES LIKE THE WINTER MONTHS IN WASHINGTON STATE. I RECENTLY DROVE OVER ONE OF OUR MOUNTAIN PASSES AND COULD NOT SEE ANYTHING BECAUSE IT WAS SNOWING AND I COULD NOT DEFROST THE WINDSHIELD. THE REPAIR COSTS $1600 AT A CHRYSLER DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- FARMINGTON, MN
2002 JEEP GRAND CHEROKEE LIMITED (WJ), ELECTRICAL WIRES MELTING AT BLOWER MOTOR CONTROLLER (RESISTOR BLOCK) FOR HEATER /AC INTERIOR FAN. FIRE HAZARD AS THIS CIRCUIT IS HOT EVEN WHEN THE VEHICLE IS OFF. POOR CONTACT BETWEEN THE WIRE FEMALE SPADE CONNECTOR AND THE BLOWER MOTOR CONTROLLER MALE SPADE TERMINAL CAUSED EXCESSIVE HEAT WHICH RESULTED IN THE WIRES BEING CHARRED AND THE BLOWER MOTOR CONTROLLER HOUSING MELTING. DEVICE IS LOCATED UNDER THE DASHBOARD ON THE PASSENGER SIDE. I AM ORDERING A HARNESS AND HEATER RESISTOR TO REMEDY THIS MANUFACTURER DEFECT. WHILE MY CAR DID NOT CATCH ON FIRE, THIS IS CLEARLY A FIRE HAZARD THAT SHOULD BE ADDRESSED BY THE MANUFACTURER. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- PROVIDENCE, RI
INSURANCE COMPANY WRITES ON BEHALF OF CONSUMER REGARDING AIRBAGS *TGW BOTH AIR BAG DEPLOYED WHILE THE CONSUMER WAS DRIVING. A RECALL WAS ISSUED FOR SOME MODELS REGARDING AN INCORRECT PASSENGER AIR BAG WIRE HARNESS IN THE AIR BAG. *JB
Source: CONSUMER LETTER -
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2002 JEEP GRAND CHEROKEE- ABILENE, TX
THIS EVENING, WHILE MAKING A LEFT TURN IN MY 2002 JEEP GRAND CHEROKEE LAREDO, THE METAL BASE STRUCTURE OF THE DRIVER'S SEAT SHEERED OFF IN THE RIGHT FRONT POSITION. THIS HAS RESULTED IN THE SEAT BEING SECURED TO THE VEHICLE BY ONLY THE OTHER THREE POSITIONS, AND THE SEAT WOBBLES BACK AND FORTH. THE VEHICLE IS NOW UNSAFE TO DRIVE. IN A COLLISION, THE FAILURE OF THIS SEAT IS ASSURED. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- SOMERVILLE, TX
DUAL CONTROL A/C HEATER UNIT ON THE JEEP GRAND CHEROKEE LIMITED STOP WORKING. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- PAYSON, AZ
TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT SMELLED A STRONG BURNING ODOR. THERE WAS A LOUD NOISE INSIDE AND OUTSIDE OF THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. THE CONTACT OBSERVED THAT THE ENGINE OVERHEATED. THE VEHICLE RESUMED WITH CAUTION TO THE DEALER AND THEY INFORMED THAT THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,162.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- BOONE, NC
TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE OVERLAND. WHILE DRIVING 55 MPH WITH THE HEATER ENGAGED, THE HEATER FAILED TO BLOW FROM THE FRONT PASSENGER SIDE BLOWER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER ADVISED THE CONTACT THAT THE BLEND AIR DOOR ON THE FRONT PASSENGER SIDE WOULD NEED REPLACING. THE CONTACT STATED THAT THE FAILURE CAUSED THE DEFROST ON THE PASSENGER SIDE TO BECOME INOPERABLE AND WOULD DECREASE VISIBILITY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 50,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 JEEP GRAND CHEROKEE- FAIRFAX, VA
I HAVE A 2002 JEEP GRAND CHEROKEE. THE SEAT FRAME BROKE THROUGH COMPLETELY WITH NORMAL WEAR, LESS THAN 100K MILES ON THE CAR. I TOOK THE CAR TO GET IT INSPECTED AND IT FAILED BECAUSE OF THE SEAT. SOMETHING THIS SERIOUS SHOULD BE RECALLED. *TR
Source: NHTSA WEB SITE