2002 JEEP GRAND CHEROKEE Complaints

MY 2002 JEEP GRAND CHEROKEE LAREDO FRONT DRIVERS SEAT HAS BROKEN LOOSE WHILE DRIVING FROM THE FLOOR FRAME TWICE AND THE SEAT BACK TWICE. THIS IS CAUSED BY UNDER QUALITY STRENGTH OF METAL AND WELDS. FORM ASKS FOR A DATE OF INCIDENT BELOW BUT THIS HAS HAPPEN FOUR TIMES OVER A THREE TO FOUR YEAR PERIOD. *TR

2002 GRAND CHEROKEE JEEP-FUEL RAIL RUSTED AND LEAKED FUEL ON EXHAUST MANIFOLD. CAUGHT IT BEFORE A FIRE, REPLACING RAIL AT A COST OF APPROX $230 PARTS $200 LABOR. CHRYSLER WILL NOT PAY FOR REPAIRS. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE STARTED THE VEHICLE AND SMOKE BEGAN ABNORMALLY POURING FROM THE ENGINE AND INTO THE INTERIOR CABIN. THERE WAS ALSO BURNING FLUIDS SPEWING FROM THE RADIATOR. THE CONTACT STATED THAT THE RADIATOR WAS FRACTURED AND THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE MECHANIC REPLACED THE COOLING SYSTEM TO CORRECT THE FAILURE. FOLLOWING REPAIRS, THE CONTACT LOCATED A RECALL FOR THE FAILURE (NHTSA CAMPAIGN ID NUMBER: 06V199000- ENGINE AND ENGINE COOLING: COOLING SYSTEM: FAN) HOWEVER, THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 75,000.

JEEP 2004 AND DOWN HAVE WATER LEAKAGE ON PASSENGER AND DRIVER SIDES DUE TO A/C. I HAVE SPOKEN WITH SEVERAL JEEP OWNERS AND THEY EXPERIENCE THE SAME PROBLEM. THIS CAN CAUSE MILDEW AND MOLD (HEALTH PROBLEMS) TO BUILD UP WHICH ALSO LEAVES A VERY UGLY SMELL. THE AMOUNT OF WATER IS RIDICULOUS THAT WHEN YOU LIFT THE CARPET THE WATER IS VISIBLE AND YOU NEED TO SUCTION OUT ALL THE WATER. UNKNOWN FIX TO THIS PROBLEM. I HAVE READ THAT THE A/C SYSTEM WAS POORLY BUILT AND THIS PROBLEM IS EXISTENT ON 90% OF ALL JEEP GRAND CHEROKEE LAREDO. IT IS NOT A DRAIN PROBLEM FROM CLOTTING AND YOU CAN SEE THE WATER DRIPPING ON THE OUTSIDE OF THE VEHICLE. *TR

I HAVE READ THE RECENT NEWS ON THE INVESTIGATION INTO THE GRAND CHEROKEE GAS TANKS. BOTH MY WIFE AND I OWN THEM. I HAVE A 2001 AND SHE HAS A 2002. I AM VERY CONCERNED OVER THIS AS WE BOTH USE THESE CARS TO TAKE OUR DAUGHTER PLACES. I WORRY ABOUT THEIR SAFETY. I RECENTLY CHANGED THE FUEL FILTER ON HERS AND UNTIL THAT TIME DIDN'T EVEN REALIZE THAT THE FUEL TANK IS WHERE IT IS OR THAT IT IS MADE OF PLASTIC. IT'S APPARENT TO ME THAT THEY POSE A SERIOUS RISK, ESPECIALLY SINCE ONE OF THE BOLTS ON THE REAR SWAY BAR IS LESS THAN A QUARTER INCH FROM THE TANK AND COULD VERY EASILY PUNCTURE IT IN EVEN A MINOR REAR END CRASH. THIS IS SOMETHING YOU CANNOT IGNORE. THERE IS OBVIOUSLY A REASON THEY MOVED THE TANK AFTER 2004. YOU HAVE MILLIONS OF TICKING TIME BOMBS DRIVING AROUND. THIS COULD POSE DANGER TO THE OCCUPANTS OF THE VEHICLE THAT REAR ENDS A JEEP AND TO ANY BY STANDARDS THAT TRY TO ASSIST IN AN ACCIDENT SITUATION. WITH THE WAY THE SPARE TIRE COMPARTMENT IS DESIGNED, THERE ARE A FEW HOLES THAT ARE COVERED WITH SEALANT THAT COULD ACT AS A PASSAGE WAY FOR THE FLAMES, THE SEALANT IN BOTH OF OUR CARS IS OLD AND BRITTLE SO IT WOULD OFFER VERY LITTLE RESISTANCE TO ANYTHING. *TR

DUE TO POOR MANUFACTURING AND LOW QUALITY PARTS, 1999-2004 JEEP GRAND CHEROKEES HAVE BEEN SUBJECT TO BREAKAGE OF INTERIOR PARTS CONTROLLING THE HEATING AND A/C SYSTEMS, INCLUDING BUT NOT LIMITED TO THE BLEND DOORS AND ACTUATOR. THIS SYSTEM BREAKDOWN CAN OCCUR SUDDENLY, AND CAN AFFECT BOTH THE A/C AND HEATING SYSTEMS. WHEN THIS OCCURRED TO MY 2002 JEEP GRAND CHEROKEE LTD. IT WAS IN THE DEAD OF WINTER (DEC 2009) AND THE WEATHER HAD BEEN EXTREMELY COLD. I WAS UNABLE TO PROPERLY DEFROST MY WINDOWS, CAUSING EXTREME DIFFICULTY IN SEEING OUT OF MY WINDSHIELD AND RIGHT SIDE MIRROR. BECAUSE OF THIS I WAS OFTEN HAVING TO ROLL DOWN MY WINDOWS--EVEN IF IT WAS SNOWING--IN ORDER TO DRIVE SAFELY TO SCHOOL AND WORK. IN MARCH I TOOK MY CAR TO A LOCAL JEEP DEALERSHIP TO GET MORE INFORMATION ON THIS ISSUE AND I WAS TOLD BY ONE OF THE SERVICE ADVISOR THAT THIS IS A KNOWN PROBLEM IN MANY JEEPS, AND IS SEEN VERY FREQUENTLY. DUE TO THE PROBLEM BEING IN THE DASH OF THE VEHICLE, THE REPAIR QUOTE IS OVER $1,300.00, AND IS NOT COVERED BY MY PRE-OWNED VEHICLE PROTECTION PLAN WITH WESTERN GENERAL. DAIMLER-CHRYSLER HAS RECEIVED THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE BUT REFUSES TO RECALL A WARRANTY OR ASSIST JEEP OWNERS IN REPAIRING BROKEN PARTS. I AM NOT COMFORTABLE PAYING $1,300 AND BEING PENALIZED FOR DAIMLER-CHRYSLER'S MISTAKE WHEN, IF REPAIRED WITH THE SAME PARTS, I COULD BE FACING THIS SAME ISSUE AGAIN VERY SOON! *TR

HEATER/AC BLEND DOORS HAVE DETACHED FROM THE SHAFT ATTACHED TO THE ELECTRIC MOTOR. THE DOORS CIRCULATE CONDITIONED AIR TO THE CAB AND ARE RESPONSIBLE FOR DEFROSTING THE WINDSHIELD. THE WINDSHIELD NO LONGER DEFROSTS CAUSING VISIBILITY ISSUES DURING THE WINTER MONTHS. *TR

POTENTIAL BRAKE FAILURE. THE REAR BRAKE LINE & HOSE ARE SEVERELY RUSTED. WHY AREN'T THEY DESIGNED NOT TO COMPROMISE SAFETY. *TR

I DON'T UNDERSTAND HOW THE NHTSA CAN IGNORE THE PROBLEM WITH THE HVAC BLEND DOOR ASSEMBLY UNIT ON THE WJ JEEPS. HOW CAN HAVING NO HEAT AND NO DEFROSTER NOT BE A SAFETY ISSUE. I LIVE IN MAINE AND CAN NOT AFFORD THE ESTIMATED $1200 REPAIR TO FIX THIS WIDELY KNOWN DEFECT. TRY DRIVING IN 15 DEGREE WHETHER WITH SNOW ON THE ROADS AND NO DEFROSTER. GUESS WHAT HAPPENS? YOUR BREATH CAUSES THE WINDOWS TO FOG HENCE TO THE POINT ON NO VISIBILITY. I SLID OFF THE ROAD AFTER HITTING A SNOW BANK ON THE SIDE BECAUSE I COULD NOT SEE AND WAS TRYING TO SCRAPE THE QUARTER INCH ON FROST ON MY WINDOW OFF. THIS IS RIDICULOUS CHRYSLER NEEDS TO DO SOMETHING. *TR

1. I HAD MY JEEP 2002 GRAND CHEROKEE REPAIRED THEN A FEW HOURS LATER IT BROKE DOWN AGAIN. WHEN I STOPPED AND TURNED IT OFF THE ENGINE CONTINUED MAKING NOISE, THE COOLANT RAN OUT THE BOTTOM OF THE VEHICLE AND THE CAR WAS HOT AND SMELLED BAD. 2. I CALLED LITHIA IN CONCORD, IT WAS THE RADIATOR COOLING FAN AND IT WAS INOPERABLE. THEY ESTIMATED THE REPAIR AT $1400. I HAD JUST PAID $1400 TO HAVE THIS CAR REPAIRED, I BOUGHT THE CAR AND A WARRANTY FROM LITHIA IN DECEMBER. THE WARRANTY AND LITHIA AND CHRYSLER-DAIMLER WOULD NOT HELP WITH THE REPAIR. I FINALLY HAD IT TOWED ELSEWHERE. 3. I AM NOW TRYING TO GET IT REPAIRED BUT THE RADIATOR COOLING FAN IS NOT AVAILABLE. IT'S COMPLETELY OUT OF STOCK AND ON BACK ORDER FROM JEEP. THEY CAN'T MAKE THEM FAST ENOUGH TO REPLACE THE BROKEN ONES, AND THIS PART COSTS OVER $900. HOWEVER, IT IS NOT A RECALL ITEM. *TR