2002 JEEP GRAND CHEROKEE Complaints

ON THE NIGHT OF 02/05/2010 WE WERE DRIVING ON FWY 14 NB AND EARLIER THAT NIGHT WAS RAINING HARD. DUE TO THE STORM THERE WAS A LOT OF WATER ON THE FREEWAY AND I LOST CONTROL OF THE JEEP. THE CAR BEGAN MAKING CIRCLES AND THEN IT ROLL OVER ON THE RIGHT SITE OF THE FREEWAY AND THE AIR BAGS FAILED TO OPEN. WE HAD THE SEAT BELTS ON, BUT FOR THIS TYPE OF ACCIDENT WHERE THE CAR BECAME A TOTAL LOST , THE AIR BAGS MUST HAD BEEN ACTIVATED. LUCKILY WE ARE ALIVE. WE COULD HAD DIED AND WE WANT TO PREVENT THIS HAPPEN TO ANYONE WHO OWNED A JEEP GRAND CHEROKEE 2002. *TR

DRIVER SIDE SEAT LOWER FRAME BROKE WHILE ME DRIVING AND MADE ME SWERVE LEFT ALMOST RUNNING OFF THE BY-PASS,UPON LOOKING AT MY SEAT I REVEALED A CRACKED LOWER SEAT FRAME,WHICH MAKES ME VERY UNCOMFORTABLE WHEN DRIVING, THE SEAT IS VERY LOOSE. MY ACTUAL WEIGHT IS 210LBS 5 11" I FEEL THAT THE SEAT SHOULD BE ASSEMBLED TO EASILY HANDLE A 250LB PERSON. *TR

MY HEATED SEAT ON MY 2002 JEEP GRAND CHEROKEE OVERLAND GOT TO HOT AND MELTED THE SEAT PADDING ON THE DRIVERS SIDE IT DOSE NOT WORK AND THERE IS A RECALL ON THEM AND MY JEEP IS NOT ON THE RECALL. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN SHE TRIED TO ACCELERATE FROM THE STOP LIGHT, THE VEHICLE DID NOT RESPOND IMMEDIATELY. WHEN THE CONTACT REMOVED HER FOOT FROM THE GAS PEDAL, THE VEHICLE LUNGED FORWARD. THE VEHICLE THEN BEGAN TO ACCELERATE VERY SLOWLY AND WITHIN A FEW MINUTES IT STARTED TO DRIVE NORMALLY. THE CURRENT MILEAGE WAS 162,500 AND THE FAILURE MILEAGE WAS 162,000. UPDATED 3/30/2010 UPDATED 05/06/10*JB

WHILST DRIVING HEARD A SNAP AND THE FRONT DRIVER'S SEAT STARTED TO WOBBLE. THE METAL BRACKET SNAPPED. THIS IS A 2003 JEEP GRAND CHEROKEE. *TR

MY 2002 JEEP CHEROKEE LIMITED FRONT DRIVER SEAT BRACKETS HAVE BROKEN ON ALL 4 LEGS WHERE THEY BOLT ONTO THE FLOOR.. I HAD THEM WELDED BACK AND IT APPEARED STURDY UNTIL THE OTHER DAY WHEN I WENT TO GET INTO THE SEAT... THE LEFT UPPER FRONT BRACE BROKE COMPLETELY THRU. I CALLED CROSS JEEP IN LOUISVILLE KY, TO REPLACE THIS PART... THEY SAID I HAD TO PAY $331 IN ADVANCE AND COULDN'T GIVE ME A VERY GOOD DATE WHEN THE ORDER WILL BE FILLED... HE PULLED UP CURRENT ORDERS FROM DEC 2009 AND THE ETA ON THEIR SEATS WAS JUNE 2010.. THIS IS A MAJOR SAFETY PROBLEM.... ITS LIKE NOT WEARING A SEAT BELT BECAUSE YOU ARE NOT STRAPPED DOWN TO ANYTHING... *TR

DRIVER SIDE SEAT TOTALLY BROKE, INCLUDING THE BRACKETS ON THE BOTTOM, AND THE RIGHT SIDE OF THE BACK PART OF THE SEAT. IT IS VERY DANGEROUS, WAS DRIVING ON THE FREEWAY WHEN IT HAPPENED AND THE SEAT JUST SNAPPED. NOW I'M HAVING A HARD TIME FINDING A REPLACEMENT SEAT... *TR

MY 2002 JEEP GRAND CHEROKEE DRIVER'S SEAT BREAKS FROM THE FRAME OF THE VEHICLE. THE SEAT WAS REWELDED TO THE FRAME BUT THEN THE RAILS THAT ARE ATTACHED TO THE VEHICLE BROKE AND NEEDED TO BE REPLACED. A JEEP DEALERS' MECHANIC STATED THAT THIS WAS A COMMON PROBLEM WITH THIS VEHICLE. *TR

I WOULD LIKE SOMEONE TO CHECK INTO THE TYPE OF PRODUCT THAT CHRYSLER (JEEP) TO BE SPECIFIC IS USING ON THEIR WINDOWS. I HAVE A 2002/AND 2003 JEEP GRAND CHEROKEE LAREDO AT THIS TIME ONLY ONE WINDOW IS OPERABLE THAT BEING THE PASSENGER SIDE, THE OTHER THREE WINDOWS HAVE TO BE TAPED UP, TO STAY UP, THE WINDOWS CAN NOT BE FULLY SECURED WHICH CAUSES RAIN TO ENTER THE VEHICLE, AND ALSO DAMPNESS WHEN SITTING OUT OVERNIGHT. THIS ALSO OCCURS WHEN DRIVING AT NIGHT, WHEN I EXPLAINED THIS PROBLEM TO CHRYSLER I WAS TOLD THIS WAS NOT A SAFETY ISSUE I BEG TO DIFFER TRYING TO NOT HAVE IT RAINING ON YOU WHEN DRIVING OR COMING IN THE OTHER WINDOWS IS A SAFETY ISSUE THEY EXPLAINED THAT THE VEHICLES WERE OUT OF WARRANTY I DID NOT KNOW THERE WAS A WARRANTY ON SAFETY. THE WEB SITE SHOWS THERE ARE THOUSANDS OF THIS PARTICULAR MODEL WITH THE SAME PROBLEM A HIGH POWER NEEDS TO STEP UP AND INVESTIGATE THE INFERIOR PRODUCTS BEING USED BY THIS COMPANY CHRYSLER WANTS TO FALL ON DEAF EARS RATHER THAN BACK ITS PRODUCT THAT IS ONE REASON THAT IMPORTS ARE A MUCH MORE POPULAR VEHICLE, THOUGH THEY ALSO HAVE SOME PROBLEMS, BUT IT SEEMS THAT THE FOREIGN AUTO MAKERS ARE WILLING TO BACK THEIR PRODUCT THEY HAVE PRIDE IN THEIR SELVES UNLIKE AMERICAN MFGS. *TR

HEATING SYSTEM IN 2002 JEEP GRAND CHEROKEE FAILED. I DON'T HAVE DEFROST, HEAT. HAVE HEARD OF NUMEROUS COMPLAINTS FROM OTHER CHEROKEE OWNERS WITH THE SAME PROBLEM. *TR