2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - ASHEVILLE, NC

    2004 JEEP CHEROKEE, TWICE NOW THE FUSE TO THE FUEL INJECTOR HAS BLOWN WITHIN A MONTH RENDERING THE CAR UNDRIVABLE. GOING DOWN THE ROAD THE CAR CUTS OFF, YOU CANNOT STEER IT, AND THE BRAKES SEEM NOT TO WORK WELL AT ALL, YOU PRACTICALLY HAVE TO STAND ON THEM. THIS NEARLY GOT ME HIT TODAY GOING THROUGH A RED LIGHT. THE FIRST TIME IT HAPPENED, I WAS GOING DOWN A HILL AND BARELY GOT THE CAR STOPPED BEFORE HITTING A TREE. I HAD IT TOWED TO A MECHANIC, HE CHANGED THE FUSE AND THOUGHT THAT IT WAS OK, UNTIL TODAY. TWO YEARS AGO, THE WIRING TO THE WINDOWS AND DOOR LOCKS QUIT WORKING AND HAD TO PAY TO HAVE THAT REPLACED, THERE IS DEFINITELY SOMETHING NOT RIGHT WITH THESE VEHICLES. YEARS AGO, I HAD AN ACCELERATION PROBLEM, GOT STUCK, FINALLY GOT CONTROL OF IT, AND THE CHECK ENGINE LIGHT STAYED ON, TOOK IT TO THE DEALERSHIP, THEY SAID THEY COULDN'T FIND ANYTHING WRONG, NEVER COULD TELL ME WHY THE CHECK ENGINE LIGHT HAD COME ON AFTER THIS OCCURRING. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - TEKOA, WA

    2004 JEEP GRAND CHEROKEE/4D 4X2. VEHICLE HAS PULLED TO THE RIGHT SINCE PURCHASE. HAVE HAD ALIGNMENTS,TOE SETTING TO MANUF. SPECS. BOTH OUTER TIE ROD ENDS BUSTED, HAD REPLACED, AND ALIGNMENT. THIS VEHICLE IS UNSAFE TO DRIVE AND THE 6/60 MAXIMUM CARE PLAN HAS ENDED. THE VEHICLE HAS 40,586 MILES ON IT. I WROTE AND ASKED DAIMLERCHYRYSLER TO FIX IT. THEY NEVER DID RESPOND. I DO NOT KNOW IF IT IS A STEERING DRIFT PROBLEM, ALL I KNOW IS THAT NO ONE HAS BEEN ABLE TO FIX THIS UNSAFE PULLING TO THE RIGHT. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - GLOUCESTER, MA

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE BRACKETS FOR THE FRONT DRIVER SEAT TRACK FRACTURED. THE DEALER ADVISED THE VEHICLE COULD BE REPAIRED AT THE CONTACT'S EXPENSE. THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - WALDORF, MD

    2004 JEEP GRAND CHEROKEE, DRIVERS SEAT BROKE A WELD. I WAS DRIVING ABOUT A YEAR AGO AND THE WELD JUST BROKE. I HAVEN'T HAD A CHANCE TO GET IT FIXED BECAUSE I CAN'T FIND A USED REPLACEMENT AND DEALERSHIP WANTS OVER $800 TO FIX. I HAVE CHECKED ONLINE AND HAVE FOUND ALMOST 2000 PEOPLE WITH SIMILAR PROBLEMS ALL STATING THE SAME THING, JEEP DOESN'T HAVE A RECALL FOR THIS AND THEY CAN'T FIND A REPLACEMENT SEAT USED OR NEW FOR THAT MATTER AND JEEP DEALER WANTS OVER $500 TO FIX THE PROBLEM. I HAVE ALSO READ THAT THE PEOPLE THAT HAVE HAD THE SEAT FIXED OR REPLACED THE ISSUE JUST HAPPENS AGAIN. I FEEL THIS IS A SAFETY ISSUE AS IT BROKE WHILE I WAS DRIVING THE VEHICLE WHICH THANK GOD DID NOT CAUSE A ACCIDENT TO HAPPEN ONLY BECAUSE I WAS NOT ON A BUSY ROAD AND WAS ABLE TO RECOVER FROM THE INITIAL SHOCK OF THE SEAT BREAKING. I CHECKED UNDER THE SEAT WAS ABLE TO SEE THE METAL BROKE RIGHT AT THE WELD. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MARCELLUS, NY

    MY JEEP WAS PARKED FACING DOWN A HILL IN A PARKING LOT. I WENT TO GET INTO IT, STARTED IT AND THEN EXITED THE VEHICLE AS IT WAS HOT AND I WAS LETTING THE AC GET GOING. AS I EXITED THE VEHICLE IT STARTED TO ROLL DOWN THE HILL AND PROCEEDED TO HIT 2 PARKED CARS , JUMP A CURB THROWING MY SISTER IN LAW OUT AS SHE WAS NOT ALL THE WAY IN THEN CONTINUED DOWN THE HILL UNTIL IT HIT A TREE AND STOPPED. I NEVER TOOK IT OUT OF PARK AND WHEN WE GOT TO IT THE GEAR SHIFT WAS IN NEUTRAL. MY SISTER SUFFERED A BROKEN CLAVICLE, TORN LIGAMENTS IN HER KNEE, SEVERELY BRUISED RIBS AND PELVIS AND MY JEEP IS TOTALED. APPARENTLY THIS IS NOT A NEW PROBLEM AS I HAVE BEEN DOING MY RESEARCH. WHEN WILL THIS BE STOPPED AND HOW MANY MORE PEOPLE HAVE TO DIE OR BE INJURED? *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MARCELLUS, NY

    MY 2004 JEEP GRAND CHEROKEE LAREDO SHIFTED BY ITSELF OUT OF PARK AFTER ENGINE WAS STARTED, HIT 2 PARKED CARS, JUMPED A CURB AND THREW MY SISTER OUT OF CAR AND STOPPED WHEN IT HIT A LARGE TREE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - LIVERPOOL, NY

    TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. BOTH OF THE FRONT DOORS WOULD NOT OPEN FROM THE OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT SHE HAD TO ENTER THE VEHICLE FROM THE REAR IN ORDER TO OPEN THE FRONT DOORS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT INTERMITTENTLY NONE OF THE DOORS WOULD OPEN FROM OUTSIDE OF THE VEHICLE WHICH FORCED HER TO ENTER THE VEHICLE FROM THE TRUNK. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 55,936.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - SUN PRAIRIE, WI

    WHILE PARALLEL PARKING, WITH MY RIGHT FOOT ON THE BRAKE PEDAL, I SHIFTED THE AUTOMATIC TRANSMISSION OUT OF REVERSE. IMMEDIATELY THE ENGINE RAPIDLY REVVED UP AND LURCHED FORWARD. I PRESSED MORE FIRMLY ON THE BRAKE, CAUSING THE CAR (A 2004 JEEP GRAND CHEROKEE) AND MOTOR TO PAUSE, THEN THE MOTOR RAPIDLY REVVED UP AGAIN, OVERCOMING BRAKING. HORRIFIED, AND UNABLE TO STOP THE CAR, I WATCHED AS THE CAR RACED INTO THE VEHICLE AHEAD OF ME. IMMEDIATELY AFTER THE IMPACT, THE ENGINE RETURNED TO NORMAL IDLE. I THEN CHECKED THE CAR: CRUISE CONTROL WAS OFF, MY HANDS WERE STILL GRIPPING THE STEERING WHEEL IN ORDER TO PROVIDE ADDITIONAL LEVERAGE FOR MY FOOT ON THE BRAKE PEDAL, MY RIGHT FOOT WAS STILL FIRMLY IN THE MIDDLE OF THE BRAKE PEDAL AND NOT NEAR THE ACCELERATOR PEDAL, AND THE GEAR SHIFT LEVER WAS IN NEUTRAL. THE VEHICLE AHEAD OF ME SUSTAINED DAMAGE TO ITS BUMPER AND TAILGATE. THIS IS THE 4TH TIME THIS HAS HAPPENED WITH THIS VEHICLE, THE FIRST TWO OF WHICH WERE REPORTED TO YOU EARLIER. IN ALL THREE EARLIER CASES, I WAS ABLE TO BARELY AVOID AN ACCIDENT, BUT NOT THIS TIME. AS NOTED EARLIER, THE JEEP MECHANIC WAS NOT ABLE TO FIND ANY CAUSATIVE PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - KISSIMMEE, FL

    2004 JEEP GRAND CHEROKEE E FRONT DRIVER'S SEAT BROKEN CHANGED IT ONCE WITH THE DEALERSHIP BUT IT BROKE AGAIN FROM READING ONLINE COMMENTS FROM OTHER JEEP OWNERS THIS IS AN ON GOING PROBLEM WITH THE FRAME OR SEAT BRACKET SINCE I CHANGED THE FRAME IT BROKE WITHIN 6 MONTHS OF REPAIRING IT AVERAGE COST FOR NEW SEAT FRAME IS ABOUT 600 DOLLARS AT DEALERSHIP AND IT'S NOT FAIR TO HAVE JEEP OWNERS PAY OVER AND OVER AGAIN TO FIX A PROBLEM WITH THEIR JEEP WHEN IT'S JEEPS FAULT. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - GLEN COVE , NY

    TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE ACCELERATOR PEDAL BECAME STUCK IN THE OPEN THROTTLE POSITION. THE CONTACT PLACED THE VEHICLE INTO NEUTRAL AND APPLIED CONSTANT, STEADY PRESSURE TO THE ACCELERATOR UNTIL THE PEDAL RELEASED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THEY DIAGNOSED THE ACCELERATOR THROTTLE PLATE HOUSE AS FAULTY. THE DEALER WAS CONTACTED TO OBTAIN THE PART HOWEVER, THE PART WAS ON BACKORDER UNTIL FURTHER NOTICE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 119,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE