2007 JEEP GRAND CHEROKEE Complaints

2007 GRAND CHEROKEE REPEATEDLY LOST ENGINE POWER, POWER STEERING AND BRAKING. UNCLEAR ON LOSS OF AIRBAGS. VEHICLE TAKEN TO BOB CALDWELL JEEP DEALERSHIP IN COLUMBUS, OH. WE WERE INFORMED THAT NO RECALL EXISTED FOR THAT YEAR/MODEL. WHEN WE RETURNED HOME WE RECEIVED NOTIFICATION FOR CHRYSLER REGARDING DETAILS OF RECALL. IMMEDIATELY CALLED DEALERSHIP AND THEY WERE LIKE "OH, THAT RECALL". THEY HAD GIVEN US A $4000 QUOTE TO REPAIR THE PROBLEM PRIOR TO OUR BRINGING THE ACTUAL RECALL NOTIFICATION FOR CHRYSLER. CALDWELL THEN TOLD US THAT NO PART EXISTED AND THEY COULDN'T HELP US. TODAY I CONTACTED CHRYSLER AND RECEIVED A REFERENCE #693786. IT IS SUPPOSED TO TRACK THE NON MANUFACTURED PART WHEN IT ACTUALLY SHIPS AT AN UNKNOWN FUTURE DATE. CHRYSLER IS NOT ABLE TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME..AT THIS POINT ACTUALLY THEY CANNOT FIX AT ANY TIME AS PART DOES NOT EXIST. THIS SITUATION PUTS MY FAMILY AT GREAT RISK. CHRYSLER STATES JEEP IS SAFE TO DRIVE...LET'S HOPE SO FOR OUR SAKE. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE MANUFACTURER ADVISED THE CONTACT THAT THE PARTS MIGHT BECOME AVAILABLE AT A MINIMUM OF SIXTY DAYS. THE CONTACT REFUSED TO DRIVE THE VEHICLE AT THIS TIME OR DURING INCLEMENT WEATHER BECAUSE OF THE POTENTIAL SAFETY RISK. THE CONTACT PURCHASED THE VEHICLE IN JUNE 2007 AND WAS THE ORIGINAL OWNER. THE CURRENT MILEAGE WAS 49,000. THERE WERE NO FAILURES AT THIS TIME. UPDATED 12/01/14*LJ UPDATED 10/13/2015*JS

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). THE DEALER WOULD NOT BE ABLE TO REPAIR THE VEHICLE FOR ONE MONTH BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PAM

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL) WAS RECEIVED IN SEPTEMBER OF 2014. THE CONTACT STATED THAT AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, HE WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WAS STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V54000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO WAIT SEVERAL MINUTES BEFORE THE VEHICLE WOULD RESTART. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V438000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

I HAVE BEEN HAVING TROUBLE STARTING MY 2007 JEEP GRAND CHEROKEE FOR MONTHS. FIRST I CHANGED THE BATTERY THAT WAS OVER $170 DOLLARS , THEN A FEW WEEKS AGO THE STARTER THAT WAS $340 DOLLARS MEANWHILE THE PROBLEM WAS THE IGNITION SWITCH .I BROUGHT MY CAR BACK TO MY MECHANIC AND NOW HE TELLS ME IT IS THE IGNITION SWITCH THAT SAME DAY I RECEIVE IN THE MAIL A RECALL NOTICE FROM CHRYSLER FOR THE IGNITION SWITCH. CHRYSLER ALSO STATES THAT THEY DO NOT HAVE ANY PARTS TO FIX THE PROBLEM AND THAT THE CAR IS TOTALLY UNSAFE TO DRIVEIN THEIR RECALL NOTICE. I NEED A CAR TO GO TO MY APPOINTMENTS FOR WORK I CANNOT DEPEND ON THIS CAR AND IT IS UNSAFE TO DRIVE. THEREFORE I HAVE TO RENT A CAR AND CHRYSLER SHOULD PAY FOR THE RENTAL CAR THAT I NEED TO DRIVE DURING THE PERIOD THAT THEY DO NOT HAVE PARTS FOR MY CAR. I ALREADY CALLED MY LOCAL DEALER AND THEY SAID SPEAK TO CHRYSLER. I CALLED THEIR TOLL FREE NUMBER 1 800 992 1997 AND RECEIVED AN INCIDENT NUMBER OF #[XXX]. THE PERSON I SPOKE TO WAS [XXX] SHE SAID SHE WAS ESCALATING MY CALL TO PARTS AND THEY WILL BE CONTACTING ME IN A FEW DAYS. IT IS NOW SUNDAY SEPTEMBER 21ST AND I AM RENTING A CAR AS OF TODAY BECAUSE CHRYSLER DOES NOT HAVE PARTS TO FIX THE CAR THEY MANUFACTURED. CHRYSLER MUST BE HELD RESPONSIBLE FOR ALL COSTS AND INJURIES RELATED TO THIS PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 5 MPH IN A PARKING LOT, THE VEHICLE BECAME VERY DIFFICULT TO STEER WITHOUT WARNING AND THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND IT RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE ENGINE STALLED WITHOUT WARNING AND FAILED TO RESTART. ADDITIONALLY, THE CONTACT STATED THAT THE ENTIRE INSTRUMENT PANEL FAILED AND WAS NOT READING THE CORRECT READING LEVELS FOR THE FUEL AND SPEEDOMETER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AND THAT THERE WAS AN ELECTRICAL FAILURE PRESENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN: 14V438000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER WAS UNCERTAIN OF WHEN THE PART WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.