2007 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 48 MPH, THE VEHICLE STALLED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A CURB. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS ABLE TO RESTART. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. ON ANOTHER OCCASION, THE VEHICLE STALLED AT A STOP LIGHT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V348000 (ELECTRICAL SYSTEM) BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND WAS ABLE TO RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE AND SWERVE FROM SIDE TO SIDE UNCONTROLLABLY. THE CONTACT CRASHED THE VEHICLE INTO THE LEFT EXPRESSWAY WALL. THE VEHICLE SPUN AROUND AND CRASHED INTO THE RIGHT SIDE OF THE EXPRESSWAY WALL. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE WAS DUE TO THE ENGINE CYLINDERS MISFIRING. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

FOR A COUPLE YEARS MY JEEP GRAND CHEROKEE HAS EXPERIENCED SEVERAL EPISODES OF IGNITION SHUT OFF. I SPOKE WITH MY LOCAL DEALER AND THEY SAID IT WAS NOT AN ISSUE WITH JEEP, ONLY SOME DODGE MODELS. I PAID TO HAVE A 2ND COMPUTERIZED KEY MADE AT THE DEALERSHIP, AS DODGE WAS SAYING THEIR ISSUE WAS RELATED TO THE DRIVER HAVING OTHER KEYS ON IGNITION KEY RING. THIS WAY I HAD A SINGLE IGNITION KEY. STILL EXPERIENCED THE ISSUE. LAST TIME I WAS MAKING A LEFT HAND TURN FROM A SUBDIVISION ON TO A BUSY 2 LANE HWY WITH A POSTED SPEED OF 50 MILES PER HR. IGNITION SHUT OFF AS I STARTED TO CROSS THE RIGHT HAND LANE. FORTUNATELY I HAD ENOUGH FORWARD MOMENTUM TO CLEAR TRAFFIC AND CAME TO REST ON THE LEFT HAND SHOULDER BY A FARMERS FIELD. I FINALLY RECEIVED IN THE MAIL THE OFFICIAL CHRYSLER RECALL NOTICE FOR MY JEEP DUE TO IGNITION SHUT OFF. CALLED MY LOCAL DEALER THIS MORNING TO SET UP AN APPOINTMENT, ALTHOUGH THE RECALL SAID THEY WOULD CONTACT ME. WITH SEVERAL INCIDENTS, I FELT TIME WAS CRITICAL. MY DEALER ADVISED ME THEY HAD NOT RECEIVED THE OFFICIAL RECALL NOTIFICATION FROM CHRYSLER AND THEREFORE COULD NOT SCHEDULE THE REPAIR FREE OF CHARGE. IF HOWEVER I WANTED TO PAY FOR THE REPAIR THEY COULD SCHEDULE. I ADVISED THEM THAT WAS NOT ACCEPTABLE. EMAILED CHRYSLER CUSTOMER RELATIONS AND HERE ALSO, MY DISSATISFACTION AND WHAT APPEARS TO BE A WONTON DISREGARD FOR HUMAN SAFETY BY A MANUFACTURE AND THEIR REPRESENTATIVE. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER NUMEROUS ATTEMPTS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. WHILE EXITING A PARKING LOT, THE VEHICLE STALLED AND CRASHED INTO A UTILITY POLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), BUT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/14/14*CN THE CONSUMER STATED THE VEHICLE HAD MULTIPLE ELECTRICAL FAILURES INVOLVING THE WINDOWS, SUNROOF, AND DASH LIGHTS. UPDATED 8/5/2015 *JS

HAD MY LOW MILEAGE/ PERFECTLY MAINTAINED JEEP IN FOR SERVICE. THEY PERFORMED THE N23 RECALL BECAUSE OF A FAULTY CHIP THAT CAUSES THE TRANSFER CASE TO GO INTO NEUTRAL AND ROLL AWAY. A WEEK OR SO AFTER HAVING THIS PERFORMED I WENT TO LOCK MY JEEP INTO 4WD LOW AND MY "SERVICE 4WD" MESSAGE APPEARS. IS READING THE SAME CODE EVERYONE ELSE WITH THIS PROBLEM IS HAVING AFTER HAVING THE N23 RECALL PERFORMED. 4WD LOW WORKED FLAWLESSLY WHEN I USED IT THE WEEK BEFORE TAKING IT INTO THE DEALER. WHATS FUNNY IS THE SERVICE WRITER SAID "THERE HAVE BEEN A FEW CASES THE 4WD LOW STOPS WORKING, BUT THOSE CARS HAD HIGH MILEAGE" WHEN I ASKED HIM WHAT THE RECALL WAS AND IF ANYTHING BAD HAD COME FROM IT. *TR

IT USUALLY TAKES A GOOD 10 TO 15 MINUTES TO START SOMETIMES THEN WHEN I DO GET IT STARTED I HAVE THE SAME ISSUES THAT I HAVE READ ABOUT ON THIS WEBSITE AND MANY OTHER WEBSITES. THE CAR WILL NOT GO OVER 20 MILES PER HOUR AND YOU HAVE TO PULL OFF THE ROAD, TURN OFF THE VEHICLE, WAIT AND TURN IT BACK ON. IT IS ALMOST LIKE THE JEEP HAS TO BE RESET. I HAVE TALKED WITH SEVERAL PEOPLE AND HAD THE CODES RAN. IT KEEPS COMING UP THAT IT IS THE SOLENOID AND STARTER. I HAVE READ ON MANY BLOGS ABOUT THE SAME ISSUE THAT THE SOLENOID WIRES ARE NOT PROTECTED FROM RAIN WATER IN THIS VEHICLE AND IT CAUSES THEM TO CORRODE OR GO BAD ALL TOGETHER. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. IF THEY KNOW THAT THE WIRES ARE NOT PROTECTED FROM RAIN WATER THEN THERE NEEDS TO BE SOME TYPE OF PROTECTION THAT THEY CAN PUT OVER THEM OR INSTALL A DIFFERENT KIND OF WIRE. THIS IS COSTING PEOPLE HUNDREDS OF DOLLARS TO REPAIR SOMETHING THAT SHOULD HAVE NEVER BEEN AN ISSUE. ALSO THIS IS A SAFETY HAZARD BECAUSE WHEN WE PULL OUT ON THE ROAD WE EXPECT OUR VEHICLE TO EXCEL PROPERLY AND GO OVER 20 MILES PER HOUR. *TR

THE FIRST INCIDENT OCCURRED IN A BRIEF MANNER. THE VEHICLE WOULD NOT START, SYSTEM STATED THAT THE VEHICLE WAS NOT IN GEAR. I TURNED THE KEY TO OFF. THEN TRIED AGAIN AND THE VEHICLE STARTED. I LEFT IN THE VEHICLE WITHOUT INCIDENT SEVERAL OTHER TIMES THAT DAY. THE NEXT DAY I ATTEMPTED TO START THE VEHICLE, IT WOULD NOT START. ONE OF THE ATTEMPTS THE BRAKE WOULD NOT DEPRESS. AFTER SEVERAL OTHER ATTEMPTS (OF ON TO OFF) THE VEHICLE STARTED. RAN NORMAL. ONCE TURNED OFF IT WOULD NOT RESTART. THE BRAKES ARE NORMAL AGAIN. ALL ELECTRICAL CABLES ARE ATTACHED, NO CORROSION. VEHICLE HAS FULL POWER TO OTHER COMPONENTS. YET THE STARTER IS NOT ENGAGING. THE SYSTEM IS NOT SHOWING ANY ERRORS. WE CALLED CHRYSLER (NOT A DEALER), ACCORDING TO OUR VIN THEY DETERMINED THAT THE VEHICLE IS NOT INCLUDED IN ANY OF THE IGNITION RECALLS. *TR

DRIVING ALONG TRYING TO PICK UP SPEED AND JUST HELD AT 40, WOULDN'T ACCELERATE. THIS HAPPENED PROBABLY 3-4 TIMES. TOOK IT TO DEALER, THEY COULDN'T FIND ANYTHING WRONG, SAID TRANSMISSION OPERATING NORMAL. IN 2012 IT STARTED NOT TO ACCELERATE BEYOND 20. I PULLED OUT OF A PARKING LOT FROM A RED LIGHT AND IT WOULDN'T ACCELERATE. I QUICKLY PULLED OVER TO THE SIDE OF THE ROAD AND CALLED FOR A TOW TRUCK. I WAS AFRAID TO DRIVE IT HOME. I WAS AFRAID I WOULD GET SOMEWHERE WHERE I COULDN'T SAFELY PULL OVER. THE DEALER AT THAT TIME REPLACED FAULTED ESM MODULE AND SAID IT WAS FIXED AND IT WAS COVERED UNDER MY WARRANTY. IN JULY 2014 IT HAPPENED AGAIN, EXACT SAME THING. I PULLED OUT FROM A RESTAURANT ONTO A HIGHWAY AND HAD NO POWER, COULDN'T GO OVER 20. I PULLED TO THE SIDE OF THE ROAD, TURNED IT OFF AND STARTED IT UP AGAIN AND HAD NO PROBLEMS THE REST OF THE WAY HOME. TOOK IT AGAIN TO THE DEALER AND HE SAID THERE WAS SOME UPDATE TO A RECALL THAT IT SHOULD BE FINE. 8/21/14 - JUST LAST WEEK IT DID IT AGAIN. I PULLED UP TO A RED LIGHT, STEPPED ON THE GAS WHEN IT TURNED GREEN AND HAD NO POWER. I QUICKLY PULLED OVER AND WAITED AND TRIED TO GO AGAIN, IT STILL HAD NO POWER. I TURNED IT OFF AND TRIED ONE MORE TIME, AND IT WORKED FINE THE REST OF THE WAY HOME AGAIN. IT'S A SAFETY HAZARD TO TURN ONTO A HIGHWAY OR BUSY ROADWAY AND HAVE TO QUICKLY PULL TO THE SIDE OF THE ROAD. THERE ISN'T ALWAYS A SAFE PLACE TO DO THIS, AND EACH TIME THERE HAS BEEN PEOPLE BEHIND ME THAT I WAS AFRAID TO BE REAR-ENDED OR CAUSING A PILEUP. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, THE ENGINE WAS SUDDENLY ENGULFED IN FLAMES. THE CONTACT MENTIONED THAT THE VEHICLE WAS DRIVEN APPROXIMATELY FIVE MINUTES PRIOR TO THE FAILURE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.