2002 JEEP GRAND CHEROKEE Complaints

JEEP GRAND CHEROKEE BLEND DOORS. THAT ALL I HAVE TO SAY. THE BLEND DOORS ARE JUNK. THEY BREAK IN EVERY JEEP GC. IT'S A 1500 DOLLAR JOB THAT CHRYSLER IS AWARE OF. IT HAPPENS IN ALL JEEPS. THE DOORS BREAK, LEAVING THE PASSENGER COMPARTMENT WITH NO HEAT. CHRYSLER IS AWARE OF THIS PROBLEM. THEY HAVE ISSUED A TECH BULLETIN, BUT STILL THEY DO NOT RECALL THIS PART. THIS IS '!@#$%. THEY KNOW ABOUT THE PROBLEM. FIX IT FOR THE CONSUMER ALREADY! *TR

I AM PAYING FOR A 2002 JEEP GRAND CHEROKEE THAT I PURCHASED USED IN 12-06. I HAVE HAD A PROBLEM WITH THE HEATER 6 MONTHS AFTER I PURCHASED IT USED, WHICH THE DEALER WOULD NOT REPAIR. I CALLED CHRYSLER AND NO ONE RETURNED MY CALL UNTIL THIS MONTH. I RECEIVED A RECALL ABOUT THE FAN BLADES AND TOOK IT INTO THE SHOP. PRIOR TO THE SHOP APPOINTMENT THE CHECK ENGINE LIGHT CAME ON, I ASKED THE SERVICE TECH TO CHECK WHY THE HEATER WAS NOT WORKING AND WHY THE CHECK ENGINE LIGHT WAS ON. HE CALLED ME TO TELL ME THAT THE RECALL PART WAS ON BACK ORDER AND THAT THE BLEND MOTOR AND DOORS ON THE HEATER WERE BROKEN AND THAT THE LEAK DETECTION PUMP HAD GONE OUT, WHICH WOULD PREVENT ME FROM GETTING IT INSPECTED. HE ALSO TOLD ME THAT THE HEATER PLUGS WERE MELTED AND IT NEEDED A WIRING HARNESS REPLACEMENT. THE DASH GETS VERY HOT WHICH HAS MELTED THE PLUGS BUT NO HEAT IS BLOWING INTO THE VEHICLE. THIS COULD CAUSE A FIRE INSIDE THE VEHICLE. ALSO THE LEAK DETECTION PUMP IS AN EMISSIONS PROBLEM AND PER FEDERALLAW HAS TO BE OPERATING IN ORDER TO PASS INSPECTION. I SPOKE WITH CHRYSLER AND ASKED THEM TO REPAIR THE VEHICLE AND THEY LAUGHED AT ME, TELLING ME THIS VEHICLE HAD BEEN OUT OF WARRANTY FOR 4.5 YEARS. (IT WAS OUT WHEN I PURCHASED IT.)AND IF IT WERE STILL UNDER WARRANTY THEN THEY WOULD FIX IT. I ALSO ASKED WHY IF THE RECALL HAD BEEN OUT SINCE 2006 THEN WHY WAS I JUST NOW GETTING IT, AND THE PART WAS ON BACK ORDER WHICH TELLS ME THAT I HAVE BEEN DRIVING AN UNSAFE VEHICLE.HE ALSO TOLD ME THAT THE HEATER BEING BROKEN WAS NOT A SAFETY ISSUE, IT IS DUE TO NOT HAVING HEAT TO DEFROST WINDOWS AND PLUGS MELTING COULD CAUSE A FIRE. I HAVE CHECKED THE WEB AND THERE ARE SO MANY WEB SITES THAT TALK ABOUT THESE PROBLEMS WITH THE JEEPS THAT GO BACK TO 1998- 2005. PLEASE HELP ME I AM OUT OF WORK DUE THE MEDICAL PROBLEMS AND I HAVE A VERY TIGHT BUDGET. I HAVE CONTACTED THE N.C. ATTORNEY GENERALS OFFICE, CONSUMER AFFAIRS, CHRYSLER, NAT. ASSOC. CONSUMER AFFAIRS. AT THIS POINT NOTHING HAS BEEN DONE.-SHARON *TR

2001 JEEP GRAND CHEROKEE HEATED SEAT FAILURE AND FIRE, THE HEATED SEAT STOPPED WORKING ON INVESTIGATION OF THE CAUSE IT WAS DISCOVERED THAT THE CARBON FIBER ELEMENT IN THE SEAT CUSHION HAD FAILED AND BURNED THE SURROUNDING FOAM AND SEAT COVER MATERIAL. *TR

TL* THE CONTACT OWNS A 2002 GRAND JEEP CHEROKEE. THE DRIVER-SIDE HEATED SEATS BURNT HIS LEGS. HE TOOK HIS VEHICLE TO THE DEALER AND WAS ADVISED THAT HIS VEHICLE WAS EXCLUDED FROM RECALL # 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). HE THEN CALLED THE JEEP MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/12/10 *BF UPDATED 01/14/10. *JB

2002 JEEP GRAND CHEROKEE OVERLAND 10 WAY HEATED POWER MEMORY SEAT . THE ORIGINAL SEAT HEATER ELEMENT BURNT UP IN WINTER OF 2006 . THE MECHANIC WHO FIXED THE CAR SAID THAT THERE WAS A NOTICEABLE BURN MARKS ON THE LEATHER UNDERSIDE OF THE SEAT CUSHION. THE REPLACEMENT UNIT BURNT AGAIN IN 2008. I THEN DECIDED AGAINST PAYING FOR THE REPAIR AGAIN. NOW CHRYSLER HAS RECALLED OVER A 100000 JEEPS FOR SEAT PROBLEM UNDER RECALL J17. I AM TOLD BY CHRYSLER MY 2002 IS NOT INVOLVED IN THE RECALL. I FEEL IF IT IS NOT, IT SHOULD BE. APPARENTLY THEY HAVE A PROBLEM ALSO SINCE THE ORIGINAL REPAIR WAS ONLY 100 DOLLARS AND WHEN IT HAPPENED THE SECOND TIME IT WAS OVER 300 DOLLARS. *TR

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE DRIVERS SEAT HEATING UNIT WAS REPAIRED TWICE UNDER WARRANTY BECAUSE IT DID NOT FUNCTION PROPERLY. ON ONE OCCASION THE SEATS BECAME INCREDIBLY HOT. THE VEHICLE WAS TAKEN TO THE DEALER, AND A TECHNICIAN STATED THAT HE WOULD HAVE TO PAY $700.00 TO REPLACE THE SEAT BECAUSE THE WARRANTY EXPIRED. THE MANUFACTURER WAS CONTACTED IN REFERENCE TO RECALL # 09V117000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER). SINCE HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM THE RECALL, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS 100,095. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

2002 JEEP GRAND CHEROKEE DRIVER'S SEAT FRAME BROKEN IN FRONT AND BACK. ORIGINAL BREAK ON THE FRONT OF THE FRAME NEEDED TO BE WELDED BACK ON. SECOND BREAK IS ON THE FRONT AND REAR OF THE FRAME. NEED TO REPLACE ENTIRE FRAME. *TR

IN MAY 2009 MY PASSENGER FRONT WINDOW REGULATOR WENT OUT. MY LOCAL JEEP DEALERSHIP SAID THAT JEEP MAKES CHEAP WINDOW REGULATOR PARTS AND THIS IS A COMMON PROBLEM WITH JEEPS. YET THEY WANTED TO CHARGE ME $497.00 TO FIX PROBLEM. I WENT AHEAD AND FIXED IT, BECAUSE I COULDN'T DRIVE AROUND WITH A WINDOW ROLLED DOWN EVERYWHERE I WENT. NOW 5 MONTHS LATER THE PASSENGER REAR WINDOW HAS ALSO BROKEN, DUE TO THE SAME PROBLEM AND THE SUNROOF WILL ALSO NOT CLOSE PROPERLY. I FEEL THAT IF JEEP ADMITS TO USING CHEAP PARTS FOR THEIR WINDOWS, THEN THEY SHOULD ALSO FIX THEM FOR FREE WHEN THEY BREAK SO OFTEN. I CANNOT AFFORD CLOSE TO $500 PER WINDOW EVERY 6 MONTHS WHEN THEY KEEP BREAKING. *TR

CONSUMER HAS AN ISSUE WITH THE SAFETY RECALL F25 FOR HER JEEP GRAND CHEROKEE AND REIMBURSEMENT FOR THE RECALL. *NJ THE CONSUMER STATED SHE WAS WITHOUT HER VEHICLE FOR 10 DAYS TO HAVE THE PROBLEM FIXED. THE CONSUMER IS SEEKING REIMBURSEMENT UNDER THE RECALL. # 06V199000. *JB

TL* THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE LIMITED. THE DRIVER-SIDE HEATED SEAT WAS INOPERABLE. HE THEN REMOVED THE DRIVER SEAT AND NOTICED THAT A HOLE WAS BURNED INTO THE CUSHION. HIS MODEL YEAR WAS EXCLUDED FROM RECALL # 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER), SO HE WAS INELIGIBLE FOR A FREE REMEDY. THE CURRENT AND FAILURE MILEAGES WERE 76,000.