1997 JEEP GRAND CHEROKEE Complaints

View complaints related to 1997 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 860 complaints submitted for the 1997 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 1997 JEEP GRAND CHEROKEE
    - ROCKLAND, MA

    I HAVE RECEIVED TWO RECALL NOTICES FOR LOW IMPACT PROBLEM ON JEEP.{ COULD OPEN GAS TANK} DEEMING IT UNSAFE.I HAD IT INSPECTED AT MARSH FIELD CHRYSLER MASS.I WAS TOLD COULD NOT BE DONE DUE TOO CORROSION ON OLD FACTORY HITCH{WHICH WAS MISSING A PORTION}.TOO MAKE IT SAFE I TOOK IT TO BIGGEST TRAILER DEALER ON SOUTH SHORE.DRINKWATER TRAILER SALES PEMBROKE MASS.THEY SAID THAT THE FRAME WAS NOT CORRODED REMOVED OLD PIECES OF EXISTING HITCH ,INSTALL NEW HITCH MAKING MY JEEP SAFER TO BE ON OUR ROADS.CHRYSLER STATED IT WOULD NOT REIMBURSE ME.BECAUSE IDID NOT USE THEIR HITCH.THEY STATED THEY COULD NOT DUE JOB.YOU WOULD THINK THAT CHRYSLER WOULD REIMBURSE ME FOR TAKING APPROPRIATE ACTION TO RESOLVE THE SAFETY DEFECT N45.WHY ARE UNSAFE VEHICLES ALLOWED KNOWINGLY ENDANGERING ON OUR PUBLIC HI-WAY. *TR

    Source: NHTSA WEB SITE
  • 1997 JEEP GRAND CHEROKEE
    - BALTIMORE, MD

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - HIGHLAND, MI

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE HAVING THE VEHICLE INSPECTED FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), THE TECHNICIAN NOTICED THAT THE FRAME RAIL WAS COMPLETELY CORRODED. THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE CONTACT BELIEVED THIS TO BE A MAJOR SAFETY ISSUE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - ELMIRA, NY

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL DUE TO THE RUSTED REAR BUMPER SUPPORTS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - OLOSSO, MI

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - GREENSBURG, PA

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/22/14*CN UPDATED 10/23/2014*LJ UPDATED 04/6/2015 *JS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - FLINT, MI

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 ( FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - LEXINGTON, KY

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT EXPERIENCED DIFFICULTY SHIFTING GEARS FROM DRIVE TO PARK. IN ADDITION, THE BRAKE LIGHT ILLUMINATED. THE DEALER STATED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - LOS ANGELES, CA

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER REPAIRED THE COMPUTER, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 1997 JEEP GRAND CHEROKEE
    - STILLWATER, OK

    TL* THE CONTACT OWNS A 1997 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE AND STRUCTURE) THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE