1999 JEEP GRAND CHEROKEE Complaints

SAME PROBLEM AS NHTSA RECALL NO. 00V136/CHRYSLER RECALL NO. 879 -- WILL NOT HONOR FOR THIS VEHICLE. *AK

WE BOUGHT THIS SUV ON 01/25/2002. WHEN TOOK FOR THE TEST DRIVE ENGINE CHECK LIGHT WAS ON. THE DEALER SAID THEY WILL TAKE CARE THIS PROBLEMS. WE HAVE TAKEN THIS CAR BACK TO DEALER SIX TIMES. IT FIXED AND CAME BACK AFTER ONE OR TWO WEEKS AFTER. PLEASE, SEND ME SOME INFORMATION ABOUT THIS PROBLEMS. THANK YOU.*AK

ONGOING FRONT BRAKE ROTOR REPLACEMENTS DO NOT CORRECT PROBLEM. MINE HAVE BEEN REPLACED FIVE TIMES AND STILL THE PROBLEM REOCCURED. IT IS VERY EASY TO LOSE CONTROL OF VEHICLE AT SPEEDS IN EXCESS OF 35 MPH FRONT END SHIMMEY SO SEVERE VERY DIFFICULT TO KEEP ON THE ROAD. JEEP IS KEEPING THIS A SECRET. ASK ANY JEEP OWNER STARTING WITH 1999 AND FORWARD, I WILL BE WILLING TO BET THAT THEY HAVE REPLACED FRONT BRAKES EARLY AND OFTEN. JEEP OF DUPAGE HAS BEEN WONDERFUL, BUT I WOULD ASK THEIR SERVICE MANAGER ABOUT THIS. HE WARRANTEED MY VEHICLE TWICE AFTER THE WARRANTY HAD EXPIRED.*AK

I BELIVE THE DESIGN/PARTS/ASSEMBLY OF THIS ENTIRE DRIVETRAIN ARE DEFFECTIVE, RESULTING IN ABNORMAL WEAR AND INEVITABLE PREMATURE FAILURE. THIS, AND ANY OTHER, 1999 JEEP GRAND CHEROKEE EXHIBIT A DRIVELINE NOISE OR WHINE AT ALMOST ANY SPEED. I DO NOT KNOW EXACTLY WHAT IT IS, BUT SOMETHINGS WRONG. THE INTERNET IS LOADED WITH NEWSGROUP POSTS FROM OWNERS THAT EXPERIENCED THIS FAULT. AFTER MANY TRIPS TO THE SHOP, WHILE STILL UNDER WARRANTY, THE SERVICING DEALER FINALLY EXPLAINED THE NOISE/WHINE WAS PREVALENT IN EVERY CAR OF THIS MODEL YEAR. I WAS TOLD CHRYSLER ACTUALLY HAD A RATING SCALE IN PLACE FOR THE DEALERS TO JUSTIFY WHICH VEHICLES THEY WOULD ATTEMPT TO REPAIR. MY LETTER TO CHRYSLERS CUSTOMER ASSISTANCE CENTER RESULTED ONLY IN A RETURN PHONE CALL WITH A LIVE WITH IT ATTITUDE, WHICH DEMONSTRATED THEIR INDIFFERENCE OR ACTUALLY ACCEPTANCE OF THIS DEFECT. WITH NOW OVER 100K MILES, THIS DESIGN FLAW HAS COST WELL INTO THE THOUSANDS OF DOLLARS FOR REPAIRS, NOT TO MENTION THE OBVIOUS VALUE LOSS AT THE TIME OF TRADE OR RESALE.*AK

WHILE DRIVING, THE CONSUMER EXPERIENCED BRAKE ROUGHNESS AND PEDAL PULSATION WHEN THE BRAKES WERE APPLIED. CONSUMER STATED THE PROBLEM WAS A DESIGN PROBLEM WITH THIS SENSITIVE BRAKING SYSTEM. *YD UPDATED *JB

THERE WAS LOUD NOISE COMING FROM THE VEHICLE. WHEN TAKEN TO DEALER, DEALER REPLACED DIFFERENTIAL. *AK

I HAVE ONGOING PROBLEMS WITH THE FRONT BRAKE ROTORS WARPING. WHEN APPLYING THE BRAKES, THE FRONT END BEGINS TO SHAKE/SHIMMY AS DOES THE STEERING WHEEL.THE FIRST TIME I TOOK MY VEHICLE IN FOR THIS WAS ON 7/14/99 WITH 6,492 MILES. THE DEALER WAS FAMILIAR WITH THE PROBLEM BECAUSE OTHER VEHICLES WERE SERVICED FOR THE SAME THING. THE FIX WAS TO TURN THE ROTORS TO BRING THEM BACK TO SPEC. THE PROBLEM OCCURED AGAIN AND ON 2/24/00 WITH 12,325 MILES I RETURNED TO THE DEALER. THEY AGAIN TURNED THE ROTORS. THE THIRD TIME WAS ON 12/6/00 WITH 20,848 MILES. SINCE THE ROTORS WERE TURNED THE TWO PREVIOUS TIMES, THE ROTORS HAD TO BE REPLACED. AFTER THE ROTORS WERE REPLACED WITH ONLY 2,847 MILES ON THE "NEW" ROTORS, (VEHICLE MILES WAS 23,695) THE PROBLEM WAS BACK. THIS TIME, I TOOK THE VEHICLE TO A DIFFERENT DEALER ON 3/22/01,(LAMARQUE DODGE, 4848 VETERANS BLVD., METAIRIE, LA 70006, 504/779-4200. I GAVE THEM THE HISTORY ON THE BRAKE ROTOR PROBLEM. THERE FIX WAS ALSO TO TURN THE ROTORS AND REPLACE THE BRAKE PADS PER TSB 05-01-00. THE FIFTH TIME THE PROBLEM OCCURED WAS ON 1/10/02 WITH 34,419 MILES. I TOOK THE VEHICLE BACK TO LAMARQUE DODGE AND THEY AGAIN TURNED THE ROTORS. IT IS NOW THE SIXTH TIME THE PROBLEM IS OCCURING. AS OF THIS DATE (5/31/02) THE VEHICLE HAS 37,489 MILES. THIS IS ONLY 3,070 MILES SINCE THE ROTORS WERE TURNED. I AM SURE THIS TIME, ONCE AGAIN, THE ROTORS WILL NEED TO BE REPLACED. THE NHTSA WEBSITE HAS NUMEROUS COMPLAINTS ON THIS PROBLEM, AS DO OTHER WEBSITES. I DO NOT KNOW WHAT IT TAKES FOR A RECALL, BUT I THINK IT IS TIME THAT SOMETHING IS DONE. DAIMLERCHRYLSER HAS A SERIOUS SAFETY ISSUE HERE. I HOPE SOME ACTION IS TAKEN SOON.*AK

THIS VEHICLE HAS HAD FOUR REPEATED INSTANCES OF "WARPED FRONT BRAKE ROTORS" WITHIN ONLY 24,000 MILES, A CONDITION WHICH MAY POSE A SAFETY RISK. IN DOING SOME RESEARCH, I HAVE LEARNED THAT THIS PROBLEM APPARENTLY EXISTS ON MANY JEEP GRAND CHEROKEES, INCLUDING MODEL YEARS PRIOR TO, AND AFTER 1999. I HAVE BEEN INFORMED THAT IN AN ATTEMPT TO ALLEVIATE THIS PROBLEM ON FUTURE MODEL YEARS, THE 2003 GRAND CHEROKEES WILL BE INTRODUCED WITH AN ENTIRELY NEW BRAKING SYSTEM. WHEN THE ROTORS BEGIN TO WARP, THE FIRST NOTICEABLE SIGN IS A SLIGHT PULSING WHILE THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS. OVER TIME, THE ROTORS BECOME MORE SERIOUSLY WARPED AND THE PROBLEM THEN IS EVEN MORE OBVIOUS. WHAT WAS PULSING BECOMES MORE OF A COMPLETE VEHICLE SHAKING THAT EMINATES FROM THE STEERING COLUMN. WITH FURTHER DETERIORATION OF THE ROTORS, THE VEHICLE ACTUALLY SHAKES SIGNIFICANTLY WHILE THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS.*AK

THE FRONT BRAKE ROTORS ARE CONSTANTLY GETTING WARPED. I HAD THEM TURNED 4 TIMES IN ABOUT 35000 MILES. THE VEHICLE SHIMMIES SO MUCH WHEN YOU APPLY THE BRAKES THAT YOU HAVE A HARD TIME CONTROLLING THE STEERING. IT SEEMS THAT THE FRONT ROTORS ARE OVER HEATING AND WARPING AFTER ABOUT 4-6K MILES. THE DEALERSHIP REFUSES TO DO ANYTHING ABOUT IT EXCEPT TO TURN ROTORS AGAIN. THIS WILL LAST ABOUT 4-6K MILES AND THEY WARP AGAIN.*TS *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS***762447

THE CONSUMER IS HAVING THE ROTORS REPLACED FOR THE 3RD TIME. THE PROBLEM STARTED AT 15,000 MILES AND PERSIST TO 44,000 MILES. THE STOPPING DISTANCES HAS INCREASED. THE BRAKES ARE BACK TO PULSATING AND SHAKING ONLY AT HIGHWAY SPEEDS. THE DEALER WAS INFORMED. PLEASE PROVIDE MORE INFORMATION.*JB