2002 JEEP GRAND CHEROKEE Complaints

I OWN A 2002 JEEP CHEROKEE 4X4 QUAD DRIVE ,I RECENTLY BROKE DOWN HAD TO BE TOWED. THE PROBLEM WAS COOLING FAN. DUE TO THE RELAY SWITCH. THIS IS JUST ONE OF MANY ELECTRICAL PROBLEMS I HAVE WITH THIS JEEP THE DOOR LOCK MOTORS FAILED THE WINDOWS FAILED ON BOTH DRIVER AND PASSENGER SIDE DOORS THE BK HATCH FAILED. THE COST FOR THE RELAY PKG WAS 347.59 I HAVE YET TO REPLACE PASSENGERSIDE WINDOW OPERATOR AND DRIVERSIDE DOOR LOCKS AS THEY ARE BOTH WELL OVER 300.00 EACH. THIS SEEMS TO BE A DEFECT AS I HAVE HEARD THE SAME COMPLAINTS FROM PEOPLE THAT OWN 2002 JEEP CHEROKEES. *TR

I OWN A 2002 JEEP GRAND CHEROKEE LAREDO. IN THE SPRING OF 2007, MY DRIVER'S SIDE WINDOW REGULATOR BROKE (THE WINDOW FELL, WOULD NOT ROLL UP OR DOWN). I HAD IT REPLACED. IN OCTOBER 2007, THE SAME THING HAPPENED TO MY PASSENGER SIDE WINDOW. IN MAY 2008, THE SAME TO MY RIGHT REAR PASSENGER WINDOW, AND IN SEPT 2008, THE SAME TO MY LEFT REAR PASSENGER WINDOW. ALL WINDOWS HAVE FAILED WITHIN ONE YEAR OF EACH OTHER. THE FINAL STRAW WAS TODAY WHEN THE REAR DRIVERS SIDE WINDOW REGULATOR FAILED AGAIN. I DO NOT HAVE THE MONEY TO FIX THESE, AND BELIEVE THAT CHRYSLER SHOULD ISSUE A RECALL TO REPAIR THE WINDOWS. I HAVE RECEIVED AN ESTIMATE OF $347 PER WINDOW TO REPAIR THE THREE WINDOWS. I CAN'T AFFORD THIS AND EXPECT JEEP TO CORRECT THE PROBLEMS. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE VIBRATED EXCESSIVELY WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE WAS CONTINUOUS AND OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY REPLACED BOTH FRONT BRAKE PADS UNDER WARRANTY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND INDEPENDENT MECHANIC ON SEPARATE OCCASIONS FOR REPLACEMENT OF BOTH FRONT BRAKE PADS AND ROTORS AT THE CONTACT'S EXPENSE. THERE HAS BEEN NO RESOLUTION AND THE VEHICLE HAS NOT BEEN PROPERLY REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 12,000 AND CURRENT MILEAGE WAS 55,000.

TL*THE CONTACTS OWNS A 2002 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HAS EXPERIENCED BRAKE FAILURE. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WILL EXTEND TO THE FLOOR AS IF THERE WERE PRESSURE LOSS. THE CONTACT MUST LITERALLY STAND ON THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. ALSO, THE WIRING ON THE INSTRUMENT PANEL THAT CONTROLS THE AIR CONDITIONING FAN HAS FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2002 GRAND JEEP CHEROKEE'S HEAT STOPPED WORKING AND I WAS TOLD THAT THE ACTUATOR DOORS WERE GONE. THIS WAS DETERMINED BY THE DEALER. NOW MY HEATED SEATS HAVE STOPPED WORKING.THE DEALERSHIP GAVE ME AN ESTIMATE OF ABOUT 1300.00 DOLLARS TO REPLACE THE DOORS. *TR

MY 2002 JEEP CHEROKEE STARTED BLOWING HEAT ONLY ON THE DRIVERS SIDE AND COLD AIR ON THE PASSENGER SIDE. THE WINDOWS WERE CONSTANTLY FOGGING UP MAKING DRIVING ONLY POSSIBLE BY LOWERING THE WINDOWS TO REDUCE FOGGING. NOW, I HAVE NO HEAT AND THE MECHANIC SAYS IT IS MY BLOWER DOORS AND THAT THIS HAPPENS TO ALOT OF JEEPS. WE HAD TO ABANDON THE VEHICLE DURING A SNOW / FREEZING RAIN EVEN LAST WEEK AND THEN COULDN'T DRIVE IT FOR THE NEXT SEVERAL DAYS DUE TO FREEZING CONDITIONS. I HAVE REPLACED THE HEATER CORE DUE TO FOGGING WINDOWS 2 YEARS AGO AND THE AC HAD TO BE CHARGED CONSTANTLY TO STAY COOL. THIS IS DANGEROUS TO DRIVE AND YOU FREEZE DURING COLD TIMES. I ALWAYS HAVE TO MAKE SURE PRECIP IN NOT EXPECTED WHENEVER WE DRIVE THIS VEHICLE DURING WINTER MONTHS. JEEP OWNERS NEED HELP WITH THIS...! NOW MY PASSENGER WINDOW WONT GO UP EITHER. *TR

APPROXIMATELY MID JANUARY, THE DRIVER'S SIDE HEATED SEAT CUSHION OVERHEATED AND CAUGHT FIRE. LUCKILY TURNING OFF THE SWITCH EXTINGUISHED THE FIRE. HOWEVER IT LEFT A COUPLE OF INCH LONG BURN MARK IN THE LEATHER SEAT COVER. WE HAD BEEN NOTICING "HOT SPOTS" IN THE HEATING ELEMENT, AND MY WIFE HAD PLACED A FLEECE HOOD ON THE SEAT TO SIT ON. THIS ALSO RECEIVED SOME MELTING BUT SAVED HER FROM ANY BURNS. DISCUSSION WITH FAMILY AND FRIENDS LEAD TO THE DISCOVERY OF A RECALL INVOLVING JEEP HEATED SEATS. I CONTACTED MY LOCAL DEALERSHIP AND WAS INFORMED THAT MY VEHICLE DID NOT FALL UNDER THE RECALL GUIDELINES. RECALL WAS FOR '03 & '04 MODELS, I HAVE A '02. I ASKED IF THEY WOULD COVER THE REPAIRS ANYWAY AS THE PROBLEM WAS THE SAME, THEY DECLINED. I THEN CONTACTED CHRYSLER/JEEP BY PHONE. I RECEIVED THE SAME RESPONSE FROM A REPRESENTATIVE AND THE SUPERVISOR. WHEN I ASKED ABOUT AN APPEALS PROCESS THEY SAID I HAD JUST BEEN THROUGH IT BY TALKING TO THE SUPERVISOR. MY UNDERSTANDING OF THE '03/'04 RECALL IS THAT BOTH DRIVER AND PASSENGER SEATS AND SEAT BACK HEATING ELEMENTS WOULD BE REPLACED DUE TO POTENTIAL FAILURE. I AM CONCERNED THAT JUST FIXING THE "BROKEN PART" WOULD LEAVE THE POSSIBILITY OF THIS OCCURRING ON THE OTHER SEAT ALSO. I HAVE NOT REPLACED THIS AS YET. WE ARE JUST NOT USING THE HEATED SEATS. I AM IN THE PROCESS OF CHECKING ON VARIOUS REPLACEMENT OPTIONS AND PRICES SUCH AS FACTORY PARTS, REPLACEMENT WITH AFTERMARKET PARTS, ETC. I WONDER WHAT OPTIONS ARE AVAILABLE BESIDES PAYING FOR THIS REPAIR MYSELF? *TR

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED WITH 84,400 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AT A COST OF APPROXIMATELY $1,200 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS WITH DUEL ZONE VENTILATION SYSTEMS. *TR

MY DAUGHTER WAS RETURNING HOME TO MADISON, AL FROM AUBURN UNIVERSITY, ALABAMA USING INTERSTATE I-65 NORTH. JUST OUTSIDE OF BIRMINGHAM, AL AT MILE MARKER 170 SHE HAD A BLOWOUT OF THE RIGHT REAR TIRE. THE TIRE TREAD SEEMED TO COMPLETELY SEPARATE FROM THE SIDEWALL ALL AROUND THE TIRE. THE TIRE WAS COMPLETELY USELESS. THE TIRE WAS ON A JEEP GRAND CHEROKEE OVERLAND WITH FULL TIME FOUR WHEEL DRIVE, WHICH WE BELIEVE HELPED MY DAUGHTER COME TO A SAFE STOP ON THE HIGHWAY MEDIAN. THE TIRE WAS A GOODYEAR WRANGLER SR A P235/65 R17 DOT MK87 DYWR 0506. WE ARE NOW VERY CONCERNED ABOUT THE QUALITY OF THE REMAINING WRANGLER TIRES ON THIS VEHICLE AND IF IT IS SAFE TO CONTINUE TO USE THEM. PICTURES OF THE DAMAGED TIRE AND THE TIRE ITSELF ARE AVAILABLE. *TR

THE BLEND DOORS STOP OPERATING CORRECTLY AND THERE IS NO HEAT AND NO CONTROL OF THE AIR ON THE PASSENGER SIDE OF THE DASH. DASH NEEDS TO BE REMOVED TO REPLACE BLEND DOORS AND MECHANISMS. *TR