2004 JEEP GRAND CHEROKEE Complaints

RE: 2004 JEEP CHEROKEE DRIVER SIDE SEAT FRAME BROKE AGAIN AFTER DEALER SO CALLED REPAIR. *TR

DRIVER'S SIDE SEAT BRACKET HAS BROKEN. I HAVE WELDED ONCE AND IT HAS BROKEN AGAIN. I AM NOT A LARGE MAN (ABOUT 185LBS) AND FEEL THIS SHOULD NOT HAVE HAPPENED UNDER NORMAL USE. MANY JEEP OWNERS HAVE COMPLAINTS ON THIS. *TR

CAR KEEPS CUTTING OFF WHILE DRIVING. HAS DONE IT SEVERAL TIMES ON HIGHWAY, RURAL ROADS AND MAIN ROADS. IT HAS CAUSED ME TO ALMOST HAVE SEVERAL WRECKS. WHEN THE CAR CUTS OFF, I LOSE ALL POWER. I HAVE BEEN STRANDED SEVERAL TIMES WITH MY AUTISTIC SON. I HAVE HAD TO WALK BACK HOME OR GET SOMEONE TO COME GET ME IF IT WAS FURTHER AWAY. I HAVE HAD TO USE SOMEONE CAR BECAUSE I AM AFRAID IT WILL DO IT AND I WILL WRECK. AFTER A WHILE IT WILL START AGAIN, BUT DOES THE SAME THING OVER AND OVER AGAIN. IT STARTED OFF ABOUT 1 MONTH AGO WHEN I WOULD JUST CRANK THE CAR AND THE FIRST TIME IT WOULD NOT CRANK BUT THE 2ND TIME IT WOULD. IN THE LAST 2 WEEKS I HAVE BEEN STRANDED OR BE DRIVING AND HAVE TO PUT IT IN NEUTRAL TO SEE IF IT WILL CRANK. IT DOES AND THEN I PUT IN DRIVE. IT CUTS OFF AGAIN. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD NO MATTER WHERE YOU ARE AND SOMETIMES IF YOU ARE GOING ON THE HIGHWAY AT THE SPEED AND YOUR CAR CUTS OFF, YOU LOSE POWER AND COULD EASY WRECK. IF I WAS TO PULL OUT AND IT CUT OFF, I COULD BE HIT AND KILLED OR A FAMILY MEMBER IN THE CAR WITH ME. I WAS STRANDED ACROSS THE STREET ABOUT 2 WEEKS AGO AND I WAS ACROSS THE STREET FROM A JEEP DEALERSHIP. A GENTLEMAN CAME OVER AND BROUGHT SOME EQUIPMENT WHEN I TOLD HIM WHAT HAD HAPPENED AND HE TOLD ME THAT THE CRANK SHAFT SENSOR WENT OUT. THERE IS A RECALL ON THAT PART BUT NOT ON MINE. I HAVE TALKED TO THE DAIMLER CHRYSLER ON DECEMBER 29, 2009 AND TOLD THEM OF THE INCIDENT AND WAS GIVEN A CASE NUMBER AND WAS TOLD SOMEONE WOULD CALL ME BACK. A GENTLEMAN DID CALL BACK AND LEFT ME A MESSAGE THAT THEY HAD MADE A DECISION. I WAS NOT AT THE PHONE AT THE TIME HE LEFT THE MESSAGE. HE LEFT HIS NAME AND NUMBER AND I HAVE CALLED BACK. HE WAS SUPPOSE TO CALL ME BACK THE FOLLOWING DAY AND HE DID NOT. *TR

THIS IS MY 2ND BRAND NEW JEEP GRAND CHEROKEE I HAD A 1994 AND NOW HAVE 2004 IN BOTH VEHICLES AFTER A WHILE IT SEEMS FROM OPENING THE DOORS WIRES GET PINCHED AND THE ELECTRIC WINDOWS START TO NOT WORK PROPERLY DOOR LOCKS DON'T WORK PROPERLY AND I THINK IT IS NO COINCIDENCE IT HAS HAPPENS TO BOTH VEHICLES INABILITY TO LOCK DOORS OR ROLL THE ELECTRIC WINDOWS UP OR DOWN IS A REAL SAFETY ISSUE ESPECIALLY IN INCLEMENT WEATHER OR INABILITY TO LOCK DOORS AT TIMES WITH THE CRIME ELEMENT PLEASE REPLY TO MY MESSAGE ASAP I HAVE HAD IT FIXED 1 TIME AND IT DIDN'T LAST LONG I THIS ISSUE NEEDS TO BE ADDRESSED I HAVE 2 OF THESE VEHICLES AND IT HAS HAPPENED TO BOTH OF THEM A COINCIDENCE I DON'T THINK SO. *TR

TL*THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE LIMITED. WHILE DRIVING, SHE TURNED ON THE AIR CONDITIONER AND SMOKE STARTED COMING FROM UNDER THE PASSENGER SIDE FLOOR BOARD; NEAR THE AIR VENTS. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE FAILURE MILEAGE WAS 67,000. UPDATED 01/20/10. *LJ THE CONSUMER STATED ONCE SHE PULLED OVER, FIRE BEGAN EMITTING FROM THE PASSENGER FLOORBOARD. A RECALL REGARDING THE HEATED SEATS WAS ISSUED IN 2005 AND 2006. THE CONSUMER TOOK THE VEHICLE TO HAVE THE REPAIRS DONE. A SECOND RECALL WENT OUT IN NOVEMBER. UPDATED 01/21/10.*JB

THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. COLD AIR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN YOU HAVE THE HEAT TURNED ON HIGH. DEALER SAYS THIS IS THE BLEND DOOR PROBLEM. I ALREADY HAD THIS UNIT REPLACED AT 70K MILES AND NOW IT IS FAILING AGAIN. DEALER STATES IT IS DUE TO THE DESIGN OF USING PLASTIC PARTS THAT BREAK. *TR

THE BLEND DOORS IN MY CHRYSLER 2004 JEEP GRAND CHEROKEE HAVE DETERIORATED AND FALLEN INTO THE PLENUM BOX WHERE THEY ARE HOUSED. I HAVE LEARNED FROM THE DEALERSHIP THIS IS A KNOWN DEFECT BY THE CHRYSLER ENGINEERS. MY WINDOWS FROST UP DO TO NOT HAVING ANY HEAT CREATING A DANGEROUS SITUATION DUE TO THE FACT I CANNOT SEE OUT MY WINDOWS . THE DEALERSHIP AND REPAIR SHOPS WANT OVER A THOUSAND DOLLARS TO FIX THE PROBLEM. *TR

AT 39,000 MILES BLEND DOORS ON AIR AND HEATING NOT WORKING PROPERLY. ONE SIDE BLOWS COLD AND OTHER BLOW HOT. THREE REPAIRS DONE BY DEALER AND STILL HAVE THE PROBLEM. *TR

DRIVER'S SIDE SEAT TRACK SUFFERED MATERIAL FATIGUE FRACTURE. SEAT FRAME IS A STAMPED METAL FRAME. THE CRACK HAPPENED ON THE FRONT LEFT LEG THAT ATTACHES THE SEAT TO THE FLOORBOARD. THE SEAT TRACK IS STAMPED BY A CHRYSLER DIRECTED SUPPLIER AND SHIPPED TO JCI FOR ASSEMBLY. SUGGEST CHRYSLER TO INVESTIGATE SEAT MOVEMENT (CAUSING FATIGUE IN THE BEND), MATERIAL THICKNESS AND THE POSSIBILITY OF ADDING A GUSSET (OR BRACE) ACROSS THE BOTTOM OF THIS BEND IN THE TRACK. THIS HAPPENED ON MY PERSONAL VEHICLE. I NOTICED SOME MOVEMENT IN THE SEAT BUT I THOUGHT IT WAS COMING FROM THE RECLINE FUNCTION. I WAS BACKING DOWN A HILL WHEN IT SNAPPED CAUSING ME (THE DRIVER) TO SUDDENLY TILT BACKWARD. I WAS STARTLED AND THE TRUCK BUMPED INTO THE MAILBOX AT THE END OF THE DRIVEWAY CAUSING A DAMAGED BUMPER. *TR

I HAVE A 2004 JEEP GRAND CHEROKEE AND MY DRIVERS SEAT STARTED LEANING ABOUT A YEAR AGO THEN THIS YEAR IS STARTED SQUEAKING WHEN I SAT IN IT, BUT NEVER THOUGHT ANYTHING OF IT SINCE I HAVE 120,000 MILES. THEN ALL OF A SUDDEN AS I AM DRIVING AT 65 MPH THE SEAT MAKES A LOUD POP NOISE AND I ALMOST WOUND UP IN THE BACK SEAT. I STOPPED THE CAR AND LOOKED UNDER THE SEAT TO FIND THE FRAME CRACKED. I GOT HOME TOOK THE SEAT APART AND FOUND IT HAD CRACKED ON ALL THE WELD JOINTS AND WHERE THE BOLTS WHERE THAT HELP IT TO THE METAL FRAME. I SEARCHED ONLINE ONLY TO FIND OUT THAT THIS IS A VERY COMMON PROBLEM AND 100'S OF PEOPLE ARE HAVING THE SAME ISSUE. THIS IS VERY DANGEROUS AND COULD CAUSE A TRAGIC ACCIDENT. I HAD THE SEAT WELDED BY A FRIEND SINCE YOU CANNOT BUY THE PARTS TO REPAIR. AFTER 3 WEEKS NOW MY STEEL FRAME ON THE SEAT HAS CRACKED. THESE SEATS ARE DEATH TRAMPS AND CHRYSLER SHOULD HAVE TO FIX THEM. VERY DANGEROUS, DO PEOPLE HAVE TO DIE IN ORDER FOR THIS TO BE RECTIFIED? *TR