2002 JEEP GRAND CHEROKEE Complaints
View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 JEEP GRAND CHEROKEE- RALEIGH, NC
HAVE A 2002 OVERLAND JEEP AND THE HEAT HAS GONE OUT ON IT FOR A SECOND TIME. VERY EXPENSIVE TO KEEP FIXING AND WAS TOLD THIS IS COMMON FOR THIS VEHICLE. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- ROCHESTER, NY
2002 JEEP GRAND CHEROKEE, LAREDO, 4X4 I NOTICED THAT THE VEHICLES HVAC IS NOT FUNCTIONING CORRECTLY. THIS CAUSES SOMETIMES OBSTRUCTED VIEWS IN PASSENGER SIDE COMPARTMENT . THIS OCCURS EVERYDAY WHEN VEHICLE IS RUNNING I'M CURRENTLY IN THE PROCESS OF REPAIRING THIS DEFECT MYSELF. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- ALBANY, NY
$40K JEEP GRAND CHEROKEE LIMITED 50K MILES HEATER / TEMPERATURE FAILURE IN RESPONDING TO ANY SETTINGS DEALER ESTIMATE FOR REPAIR @$1,500.00 REPAIR WITH SAME PART AS PREVIOUSLY MALFUNCTIONED. 30 DAY WARRANTY ONLY NOT REPAIRED UNACCEPTABLE TERMS. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- LITCHFIELD PARK AVENUE, AZ
NO HEAT ON PASSENGER SIDE IN JANUARY 2007, SEPTEMBER 2007 NO AIR BOTH SIDES, THEN NOVEMBER 2007 NO HEAT AT ALL FROM BOTH SIDES. THE JEEP HAS BEEN IN AND OUT OF THE DEALER ALL YEAR WITH MANY ISSUES, AS EMPLOYEE OF CHRYSLER , I LOVE MY JEEP THAT I PURCHASED NEW, JUST NOT HAPPY WITH THE REPAIR WORK NEEDED ALL THE TIME . *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- BRISTOL, CT
2002 JEEP GRAND CHEROKEE OVERLAND. HEATER/DEFROSTER BLOWING COLD AIR CAUSING WINDSHIELD TO FREEZE UP. I SEARCHED THE COMPLAINTS AND CANNOT BELIEVE THAT THERE HASN'T BEEN A RECALL ON THIS MODEL VEHICLE. HAS 60 MINUTES OR THE NATIONAL MEDIA BEEN APPRISED OF THE PROBLEMS WITH THIS MODEL VEHICLE? THIS IS WHAT I BELIEVE IS A SERIOUS PROBLEM. MAYBE NOT IF YOU LIVE IN FLORIDA, BUT I LIVE IN CONNECTICUT. I ONLY HOPE SOMEONE WAKES UP AND ADDRESSES THIS ISSUE!!!! *TR
Source: NHTSA WEB SITE -
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2002 JEEP GRAND CHEROKEE- SANFORD, ME
THE AUTOMATIC BLEND DOORS TO CONTROL THE HEAT ARE BROKEN AND NOW ONLY BLOWS COLD AIR OUT OF MY VENTS, MY WINDSHIELD NOW FREEZES UP VERY EASILY AND MAKES DRIVING IN FREEZING CONDITION VERY DANGEROUS. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- MILFORD, CT
THE HEATER ON MY 2002 JEEP GRAND CHEROKEE BLOWS COLD AIR ON THE DRIVERS SIDE. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- JACKSONVILLE, FL
THE HEATER/AIR CONDITIONER BEGAN WORKING LESS AND LESS EFFICIENTLY. NOW NEITHER WILL WORK AT ALL, CAUSING MY FAMILY TO TRAVEL UNLESS THE WEATHER IS JUST RIGHT. NOTHING THE REPAIRS COST $1400. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- MADISON, AL
TODAY WHILE DRIVING MY 2002 JEEP GRAND CHEROKEE OVERLAND, THE HEATER STOPPED SENDING WARM AIR TO THE DRIVERSIDE DEFROSTER AND HEAT OUTLETS (HAS DUAL ZONE CONTROLS). I SUSPECTED IT WAS A PROBLEM WITH THE "FLOW DOORS" WHICH CONTROL THE AMOUNT OF WARM AIR TO ENTER THE PASSENGER CABIN. UPON RESEARCHING THE PROBLEM ON THE INTERNET, IT APPEARS THIS IS AN IDENTIFIED DEFECT AFFECTING MANY JEEP GRAND CHEROKEE OWNERS. THE PROBLEM IS APPARENTLY NOT CORRECTABLE WITHOUT REPLACING THE "FLOW DOORS" AND DOOR ACTUATORS. I CALLED THE LOCAL DEALERSHIP AND THEY ACKNOWLEDGE IT IS A KNOWN PROBLEM AND HAVE RECEIVED A TECHNICAL SERVICE BULLETIN ON THE ISSUE. ESTIMATED REPAIR COST IS $1100 PLUS. MY OPINION IS THAT SINCE IT IS A KNOWN MANUFACTURING DEFECT, IT SHOULD BE COVERED THROUGH A RECALL AND AT NO EXPENSE TO THE OWNER. ALSO THE FIX PROVIDED BY CHRYSLER DEALERSHIP IS KNOWN TO FAIL PREMATURELY AFTER SHORT PERIOD OF OPERATION. *TR
Source: NHTSA WEB SITE -
2002 JEEP GRAND CHEROKEE- MOBILE, AL
PASSENGER WINDOW MOTOR BROKE. THIS WAS THE THIRD WINDOW MOTOR TO BREAK WITHIN 2 YEARS. *TR
Source: NHTSA WEB SITE