2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - LORDS VALLEY, PA

    DURING WINTER MONTHS, HEAT SHUTS OFF AND TURNS COLD. THIS HAPPENED DURING A SNOWSTORM AND I COULD NOT DEFROST THE WINDSHIELD. I CONSIDER THIS A SERIOUS SAFETY ISSUE. I HAD TO STOP ENGINE, WAIT 5 MINUTES AND START ENGINE AGAIN. THIS HAS HAPPENED EVERY TIME THE CAR IS DRIVEN. IN THE SUMMER MONTHS, THE REVERSE HAPPENS. SUDDENLY, THE AIR CONDITIONER SUDDENLY THROWS OUT HOT AIR. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - SHEATOWN, PA

    FUEL TANK IS BELOW THE PROTECTION OF THE REAR BUMPER, MADE OF PLASTIC, AND NOT PROTECTED BY ANY MEANS FROM REAR IMPACT FROM ANOTHER VEHICLE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - DURHAM, NC

    FAX ON BEHALF OF CONSTITUENT CONCERNING RECALL, WARRANTY, AND REPAIR ISSUES WITH HER JEEP'S HEATED FRONT SEAT ELEMENTS. *NJ THE CONSUMER STATED THE HEATER SEAT ELEMENT PROBLEM STARTED WITH THE RECALL. THE RECALL REPLACEMENT BURNED THE FOAM OF THE SEAT AND THERE WAS A PROBLEM WITH THE ELECTRICAL ADJUSTMENT AND IT WAS MAKING AN ODD SOUND. THE CONSUMER STATED THIS STEMMED FROM INFERIOR PARTS THAT WERE USED. THE CONSUMER STATED THE VEHICLE HAD BEEN IN THE REPAIR SHOP 4 TIMES TO REPAIR THE HEATED SEAT ELEMENT. THE CONSUMER WENT BACK TO THE DEALER AND ONCE THEY INSPECTED THE SEAT, THEY STATED THE GEAR WAS STRIPPED IN THE MOTOR AND THEY DID NOT DAMAGE IT. THE CONSUMER STATED THE DEALER REMOVED THE SEAT , BUT THEY CLAIMED THEY DIDN'T. ACCORDING TO THE CONSUMER, THE SEAT WAS NOT EVEN IN THE SAME POSITION AS TO WHEN IT WAS FIRST BROUGHT IN. *JB

    Source: FORWARDED FROM A CONGRESSIONAL OFFICE
  • 2004 JEEP GRAND CHEROKEE
    - FREMONT, CA

    1) FIRST, THE CAR CRANKS (IGNITION) SLOWLY AND THEN STOPPED CRANKING. 2) AFTER IGNITION IS TURNED OFF OR CAR STALLED, CAR DOESN'T START ANY MORE. NEED TO WAIT FOR ABOUT 15 TO 30 MIN. BEFORE CAR STARTS AGAIN. FIRST INTERMITTENT, NOW ALMOST EVERY TIME. THE CONSEQUENCE IS THAT WE BLOCKED RAILWAY CROSSINGS, DRIVEWAYS, INTERSECTIONS AND SO ON. THIS IS A SERIOUS SAFETY CONCERN ! 3) - ON 8/14/09, THE BATTERY WAS DIAGNOSED TO BE BAD. REPLACED, DIDN'T FIX THE PROBLEM. ($200) - ON 8/18/09, THE CAR WAS IN THE SHOP AGAIN, BUT MAINTENANCE GUY COULDN'T FIND ANYTHING SINCE IT WAS INTERMITTENT. ($0) - ON 9/1/09, THE CAR WAS IN THE SHOP AGAIN. THIS TIME SOME WARNING LIGHTS CAME ON. (TRANS TEMP, CHECK GAUGES) THIS TIME THEY FOUND THAT (POSSIBLE) TRANSMISSION TEMPERATURE RANGE SENSOR WOULD NOT ALLOW STARTUP. TRANSMISSION SERVICE WAS RECOMMENDED AND PERFORMED BUT DIDN'T FIX THE PROBLEM. ($385) - LATER IN OCTOBER, THE CAR WAS IN THE SHOP AGAIN. FOR 2 WEEKS WITHOUT SUCCESS. DEALER MENTIONED THAT HE WAS ONLY ABLE TO RECONSTRUCT THE FAILURE ONCE. DAILY TESTING DIDN'T SHOW THE PROBLEM ANY MORE. CAR WAS PICKED UP ON 10/26/09. SINCE THAT TIME, THE CAR IS HAVING THE PROBLEM MORE THAN 50% OF THE TIME. SEEMS THAT THE CAR NEED TO BE DRIVEN AT LEAST SEVERAL MILES UNTIL THE PROBLEM SHOWS UP. - ON 10/31/09, CAR WILL GO TO SHOP AGAIN. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MARSHFIELD, MA

    2004 JEEP CHEROKEE HAS A PROBLEM WITH CORROSION OF THE RIM. *NJ THE CONSUMER STATED ON OCTOBER 11, 2009 WHILE DRIVING, THE LEFT FRONT TIRE BLEW OUT FORCING HIM AND HIS WIFE OFF THE HIGHWAY. WHEN THE CONSUMER WENT TO HAVE THE TIRE REPLACED, HE LEARNED THAT THE WHEEL RIM ITSELF WAS CORRODED SO BADLY THAT THE TIRE ESTABLISHMENT REFUSED TO PUT THE RIM BACK ON THE VEHICLE, CITING THE FACT THAT MOUNTING SURFACE AND SPOKES OF THE WHEEL WERE BADLY CORRODED. THE CONSUMER WAS FURTHER INFORMED THAT ALL OF THE RIMS WERE SIMILARLY CORRODED AND WERE IN NEED OF REPLACEMENT, AND IF SUCH CONDITION WERE NOT ADDRESSED SOON IT COULD AND ULTIMATELY WOULD LIKELY CAUSE THE LUGS TO SNAP AND THE WHEELS TO FALL OFF. THE CONSUMER ALSO HAD PROBLEMS WITH THE BRAKES WHICH ACCORDING TO THE SERVICE MANAGER WAS CAUSED BY A PIECE OF THE WHEEL CHROME COVER WHICH HAD BECOME DELAMINATED FROM THE LEFT FRONT WHEEL AND WAS RUBBING ON TIE ROD WHICH CAUSED THE BRAKES TO MALFUNCTION. *JB UPDATED 03/04/10.*JB

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - ARVADA, CO

    I WAS PULLING UP TO THE CURB AT A SHOPPING CENTER AND MY 2004 JEEP GRAND CHEROKEE OVERLAND SUDDENLY JUMPED THE CURB, KNOCKED DOWN A LARGE CONCRETE PLANTER AND TOOK OUT A LIGHT POLE. THE BRAKE WOULD NOT OVERRIDE THE SUDDEN ACCELERATION. LUCKILY, NO ONE WAS ON THE SIDEWALK. THIS INFORMATION WAS REPORTED TO THE LOCAL JEEP DEALER AND TO CHRYSLER CORPORATION BUT THEY ARE NOT ADMITTING THEIR IS A PROBLEM. THE DAMAGE TO MY JEEP HAS BEEN FIXED BUT NOW I AM AFRAID TO DRIVE IT. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MANCHESTER, PA

    2004 JEEP GRAND CHEROKEE. STARTED ENGINE, WITH FOOT ON BRAKE, PUT TRANSMISSION IN DRIVE. THE CAR SUDDENLY ACCELERATED, COULDN'T STOP IT AND IT REAR-ENDED ANOTHER VEHICLE. THIS WAS IN A SHOPPING MALL PARKING LOT. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MULBERRY , FL

    BRAKES MAKE WHEEL SHAKE EVERY TIME THEY ARE APPLIED. CAUSING THE CAR TO STOP POORLY. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - PLATTSMOUTH, NE

    OCT 4 2009 DODGED DEER IN ROAD GOING ABOUT 30 MPH HIT METAL LIGHT POLE HEAD ON TAKING THE POLE OUT OF THE GROUND SPLIT BUMPER IN TWO DESTROYING FRONT END DEEP V IN RADIATOR TOTALING MY 2004 GRAND CHEROKEE, NO AIRBAGS DEPLOYED NO INJURIES INVOLVED. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - WILMINGTON, NC

    1. MY AIR CONDITIONER STARTED ACTING UP AND NOT BLOWING THE CORRECT HEAR/AIR. 2. THE BLEND DOORS ARE BROKEN ON MY GRAND CHEROKEE 3. NOTHING YET, ITS A $1200 FIX. *TR

    Source: NHTSA WEB SITE