2007 JEEP GRAND CHEROKEE Complaints

I HAD MADE A LEFT TURN, BEGIN TO ACCELERATE, AND ALL OF A SUDDEN, CAR BEGUN TO SHUT DOWN, CAR SLOWED DOWN, UNTIL IT CAME TO A STOP. TOOK CAR TO DEALER, PROBLEM WAS NOT FIXED, CONTINUED TO HAVE SAME PROBLEM OVER NEXT SEVERAL YEARS. I WAS UNAWARE, AND NEVER RECEIVED A NOTICE OF RECALL FOR TRANSMISSION PROBLEM. I TURNED THE POWER OFF, WAIT ABOUT 1 MINUTE, STARTED VEHICLE AND IT RAN FINE. DURING THE RIDE, ELECTRICAL PANEL BEGAN TO FLASH, EVERYTHING WAS TURNING ON AND OFF. GAS GAUGE, AND EVERY OTHER GAUGE ON THE PANEL WENT UP AND DOWN. EVERY LIGHT ON THE PANEL FLASHED ON AND OFF. THIS HAS HAPPEN MANY TIMES OVER THE YEARS AS WELL. I RECENTLY TOOK VEHICLE TO DEALERSHIP IN NOVEMBER 2013, WHO TOLD ME THEY COULD NOT FINE ANYTHING WRONG WITH MY CAR. JUST IN THE LAST FEW WEEKS I HAVE HAD THIS ELECTRICAL PROBLEM, MARCH 2014. WHAT IS WRONG WITH MY CAR, HOW CAN I GET IS FIXED? WHAT DO I DO IF I HAVE A RECALLED VEHICLE? *TR

AFTER RECEIVING THE RECALL N23, MY VEHICLE IS UNABLE TO SHIFT INTO 4X4-LO. THE DEALERSHIP HAS ACKNOWLEDGED THAT THIS IS RELATED TO THE RECALLS UPDATE. CHRYSLER REFUSES TO OFFER A SOLUTION TO THIS. *TR

I ALREADY FILED A COMPLAINT ABOUT THIS PROBLEM LAST MONTH WITH NHTSA. THIS WEEK I FOUND OUT I CAN TURN THE IGNITION KEY OFF WHILE THE CAR IS DRIVING....WOW! I DISCOVERED THAT BECAUSE I WANTED TO RE-INACT WHAT THE CAR DOES WHILE I'M DRIVING IT SO THE JEEP MECHANICS CAN FIGURE OUT WHAT'S WRONG WITH THIS CAR. I CAN BE DRIVING DOWN THE ROAD AT DIFFERENT SPEEDS & ALL OF A SUDDEN ALL THE DASH WARNING LIGHTS COME ON, I LOSE ACCELERATION, LIKE THE CAR IS SHUTTING DOWN. I PANIC AND PUMP THE GAS PEDDLE(NO ACCELERATION) AND TRY TO TURN THE IGNITION KEY ON, THAT MAKES THE LIGHTS ON DASH GO OFF, & I RESUME SPEED LIKE NOTHING HAPPENED. THIS CAR HAS DONE THIS SINCE IT WAS NEW, DEALERSHIP GUYS WOULD TELL ME "TAKE ANY EXTRA KEYS OFF YOUR KEY RING" WHEN I ONLY HAD A COUPLE OF KEYS ON IT. TODAY, WHEN I TOOK IT INTO THE DEALERSHIP, THE FIRST THING THE MECHANIC SAID WAS "TAKE EXTRA KEYS OFF", I ONLY HAVE 2 OTHER KEYS ON THE RING. I PUT A DEALERSHIP SERVICE TECH IN THE CAR WITH ME IN THE PARKING LOT & TOLD HIM TO MOVE THE IGNITION KEY WHILE DRIVING, HE SAID "YOU SHOULDN'T BE ABLE TO DO THAT". HE WENT IN THE BACK TO TALK TO ONE OF THE MECHANICS AND HE SAID THE SAME THING, YOU SHOULDN'T BE ABLE TO TURN THE KEY IN DRIVE. NOW I HAVE AN APPT. ON THURSDAY 3/20/14 TO LEAVE THE CAR THERE FOR INSPECTION. I AM AFRAID TO DRIVE THIS CAR NOW. IT ALWAYS HAPPENED ABOUT 4 TIMES A YEAR SINCE IT WAS NEW, BUT LATELY IT HAS HAPPENED ABOUT 4 TIMES IN THE LAST 2 WEEKS. WITH THE DEATHS ON THE NEWS RIGHT NOW WITH GM, FRANKLY I DON'T WANT TO BE A STATISTIC! THE DEALERSHIP SAYS INTERMITTENT PROBLEMS ARE VERY HARD TO DETECT, SAYS IT WOULD BE GOOD TO GET THE CAR WHEN IT STRANDS ME, THEN THEY WILL KNOW WHAT'S WRONG. IT WOULD BE MY LUCK THE NEXT TIME IT HAPPENS, I WILL BE GOING 60 MPH ON E-WAY & A SEMI TRUCK RUNS ME OVER WHEN I LOSE POWER. PLEASE TAKE THIS COMPLAINT SERIOUSLY. *TR

AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR

I HAVE EXPERIENCE WITH FRONT DRIVER AND PASSENGER SEAT BELT FOR FAILURE TO RETRACT BACK TO REEL PROPERLY. THIS VEHICLE UNDER LIFETIME SERVICE CONTRACT THROUGH CHRYSLER. I DEMONSTRATED SERVICE MANAGER TWICE AND SHE SAID HER MECHANIC TESTED AND IT WAS MEET FACTORY SPECIFICATION. THE REEL DESIGNED BY MANUFACTURER WAS VERY POOR DESIGNED WITH CHEAP MATERIALS. THE BELTS UNABLE TO RETRACT DURING VERY COLD WEATHER. MY WIFE ALMOST TRIPPED OUT WHILE SHE WAS EXIT THE VEHICLE BECAUSE OF FAILURE RETRACT THE BELT PROPERLY. THE DRIVER SIDE HAD BEEN REPLACED TWICE IN PAST BUT FIRST TIME ON PASSENGER SIDE. I SPOKE WITH CUSTOMER SERVICE AT FACTORY AND THEY ALWAYS FAVOR FOR SERVICE REPRESENTATIVE OVER CUSTOMER. I BECAME VERY FRUSTRATING AND CONCERN ABOUT OUR SAFETY. I HAVE PICTURES OF THE INCIDENTS SHOW BELTS WERE NOT RETRACT AND LEFT LOOSE TO ALLOW DOOR STRIKE THE BELT AND DEGRADE THE STRENGTH IN CASE OF ACCIDENT. MY CONCERN THAT IF I MAY INVOLVE AN ACCIDENT AND WILL BELT ABLE TO STOP ME FROM IMPACT WITH STEERING WHEEL OR WINDSHIELD. THAT IS WHY I FEEL UNCOMFORTABLE WITH THIS SITUATION. I HAVE TO ARRANGE FOR PURCHASE REPLACEMENT DRIVER/PASSENGER SEAT BELTS FOR $138.00 EACH PLUS SALES TAX AND MY PRECISION TIME AND DRIVING TO THE DEALER. SO FAR, MY EXPERIENCE WITH CHRYSLER, GENERAL MOTORS AND FORD WERE NOT GREAT AND MY JEEP WILL BE LAST VEHICLE FOR MY WIFE AND MYSELF. BECAUSE THEY SHOWED THAT THEY CARE ABOUT MONEY INSTEAD OF SAFETY. *TR

WHILE VEHICLE IS IN MOTION A FRONT DASHBOARD LIGHTS WOULD FLASH FOR A WHILE AND SUDDENLY GOES DARK INCLUDING HEAD LIGHTS AND BRAKE LIGHTS. THIS IS NOT IN ANY CORRELATION WITH WEATHER, TEMPERATURE OR ROAD CONDITIONS. THIS HAS BEEN HAPPENING RANDOMLY AND DUE TO SAFETY CONCERN WE NO LONGER USE THE VEHICLE FOR A FAMILY TRIP AND WE DO NOT USE THE VEHICLE AT NIGHT SINCE ALL ELECTRICAL COMPONENTS GOES OFF WHILE IT IS IN MOTION. PER ONLINE SEARCH IT APPEARS THERE ARE NUMEROUS JEEP OWNERS EXPERIENCING THE SIMILAR MALFUNCTION. THIS IS A VERY SERIOUS SAFETY ISSUE, SO WHY THE MANUFACTURER HAS NOT ISSUED A RECALL TO HAVE THIS REPAIRED? *TR

VEHICLE SHUT OFF WHILE DRIVING WITHOUT ANY DRIVER ACTION. WEATHER CLEAR. PAVEMENT DRY. DON'T KNOW TEMP. NEVER REPORTED AS I THOUGHT IT WAS A ONE-OFF INCIDENT - UNTIL HEARING OF THE CURRENT RECALL FOR THIS ISSUE ON OTHER JEEP VEHICLES IN THIS TIME PERIOD. *TR

WHILE DRIVING THE VEHICLE IT STARTED TO ACCELERATE AND WHILE STEPPING ON THE BRAKE THE VEHICLE WENT FASTER. I TURNED THE KEY AND THE ENGINE STOPPED AND I WENT TO THE SIDE OF THE ROAD. I LOOKED UP A RECALL FOR THIS PROBLEM AND THERE WAS A K 11 RECALL. WHEN I CONTACTED JEEP THEY SAID MY VIN NUMBER WAS NOT PART OF THE RECALL. WELL I THINK THERE IS A PROBLEM AND THEY SHOULD INVESTIGATE TO EXTEND THEIR RECALL TO INCLUDE THIS AND OTHER VEHICLES. I WILL BRING THE VEHICLE TO A JEEP DEALER. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE 4X4. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY STALL WITH THE ILLUMINATION OF ALL OF THE INSTRUMENT PANEL WARNING LIGHTS. THE CONTACT TOOK THE VEHICLE TO BE DIAGNOSED HOWEVER, THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE MANUFACTURE WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 2000.

THE ENGINE SHUTS OFF FOR NO APPARENT REASON. IT CAN HAPPEN AT ANY TIME WHETHER AT A STOP, OR AT ANY SPEED. I NEVER KNOW WHEN IT WILL SHUT OFF. WHEN THE ENGINE SHUTS OFF, I SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND THEN BACK ON AND START THE ENGINE. IT WILL NOT RESTART UNLESS THE IGNITION IS TURNED OFF. THE ENGINE RUNS FINE AFTER THAT NORMALLY. HAPPENS EVERY 50-100 MILES AND TENDS TO OCCUR MORE OFTEN IN WARMER WEATHER. THERE IS NO SPECIFIC ACTION THAT HAS OCCURRED PRIOR TO THE OCCURRENCES SUCH AS FILLING THE TANK. DEALERS HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM AND NO OBD CODES ARE DISCLOSED. I ESTIMATE IT HAS HAPPENED 200 TIMES. *TR