2004 JEEP GRAND CHEROKEE Complaints

BLEND DOORS ON JEEP GRAND CHER. BREAK AND YOU CANNOT USE DEFROST, HEAT, OR AIR. THE DEFROST NOT WORKING IS A SAFETY HAZARD AS YOU CANNOT SEE! *TR

PURCHASED IN 2008 WITH 52,000 MILES ON IT. NOISE EMANATING FROM UNDER DASH, SEEMED LIKE A VACUUM UNIT LOOSING VACUUM AND THEN THE CREAKING OR CLOSING OF A DOOR CONSTANTLY AFTER ENGINE SHUTDOWN. THIS CONTINUED UNTIL IT BEGAN PUTTING HOT AIR OUT OF THE PASSENGER SIDE WITH COLD AIR OUT OF THE DRIVERS SIDE. THEN THE FAN STOPPED WORKING ALTOGETHER. INSPECTED THE WIRING TO THE MOTOR AND FOUND IT TO BE OVERHEATED AND MELTED AT THE PLUG. PURCHASED A WIRING REPAIR KIT FROM CHRYSLER AND WAS TOLD THAT THIS WAS A "COMMON PROBLEM" WITH JEEPS! NOW I HAVE NO HEAT WHATSOEVER, BUT THE BLOWER (FAN) DOES WORK. 2004 JEEP GC LIMITED AIR CONDITIONING PROVIDES NO HEAT WITH HEAT SELECTED. THIS PROVIDES NO DEFROSTING FOR WINDSHIELD. THE FAN RELAY PRECIPITATED THIS PROBLEM. FAN RESISTOR WIRING PLUG APPEARED OVERHEATED AND MELTED AND BLEW THE SYSTEM FUSE 40 AMP RATED. THE FAN RESISTOR WAS REPLACED AT $100.00 THROUGH LOCAL PARTS SUPPLIER, CHRYSLER WANTED $300.00 FOR THE SAME PART! THIS PROBLEM APPEARS TO BE SYSTEMIC WITH CHRYSLER JEEP PRODUCTS...AND I BELIEVE THAT THEY KNOW THEY HAVE A PROBLEM, WHY ELSE WOULD THEY OFFER A REPAIR KIT FOR IT THE WIRING AND PLUG)? I HAVE READ OF HUNDREDS OF FOLK'S WHO HAVE EXPERIENCED NO HEAT ISSUES WITH A HEFTY REPAIR PRICE "OFFERED" BY CHRYSLER, WHEN IN FACT THEIR SYSTEM HAS ISSUES THAT THEY KNOW CAUSES FAILURE IN THE AIR CONDITIONING SYSTEM OF THEIR PRODUCTS AND HAVE NOT OFFERED A FIX FOR IT OTHER THAN OFFERING TO FIX IT FOR AN EXCESS OF $1000 PER VEHICLE. THEY SHOULD BE FORCED TO MAKE CORRECTION OF A FAULTY SYSTEM AT THE LEAST, AND NOT FORCE CUSTOMERS TO FOOT THE BILL FOR THEIR FAULTY SYSTEM. CUSTOMER CONFIDENCE DOES NOT SEEM TO BE A CONCERN FOR THEM WITHOUT FEDERAL MANDATE. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT INTERMITTENTLY THE STEERING COLUMN LOCKED WHILE DRIVING. A TECHNICIAN FROM THE DEALER CONCLUDED THAT HIS VIN WAS EXCLUDED FROM RECALL # 03V079000, STEERING GEAR BOX OTHER THAN RACK AND PINION; THEREFORE, HE WAS INELIGIBLE FOR A FREE REMEDY. NO REPAIRS WERE MADE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 82,000.

THE STEERING WHEEL VIBRATES HORRIBLY AND THE WHOLE VEHICLE PULSATES FORWARD AND BACK WHENEVER YOU TRY TO STOP. WE HAVE REPLACED THE ROTORS/PADS FIVE TIMES SINCE PURCHASING THE JEEP NEW IN 2003. IT STARTED AT 15,054 (AUG "04), THEN 24,038 (CLASS ACTION SUIT), 34,700 (TURNED), 36,000, AND NOW AGAIN AT 46,000(SEPT "09). WELL OVER $1000 INTO REPAIRS AND WE STILL DON'T FEEL THE VEHICLE IS ANY SAFER OR MAKE THE GC ANY MORE PLEASANT TO DRIVE. WE DON'T HAVE MUCH FAITH IN NHSTA DOING ANYTHING ABOUT IT AFTER READING ALL THE OTHER COMPLAINTS BUT THOUGHT WE WOULD ADD TO THE ISSUE. AREN'T RELIABLE BRAKES CONSIDERED SOMETHING OF A SAFETY ISSUE? THERE ARE PAGES AND PAGES OF COMPLAINTS ON THE INTERNET AND CHRYSLER CHOOSES TO DO NOTHING. MAYBE THEY SHOULD HAVE JUST GONE BANKRUPT SINCE THEY CAN'T BUILD A RELIABLE VEHICLE. IT SEEMS TO US A THERE SHOULD BE A RECALL TO REPAIR THE FAULTY BRAKES, ESPECIALLY AFTER A CLASS ACTION SUIT WAS ISSUED IN 2006. *TR

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE IT EXHIBITED A NO-START CONDITION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE TECHNICIAN CONCLUDED THAT THE CAUSE OF THE FAILURE WAS THE CRANK SHAFT SENSOR. HE THEN ADDED THAT HIS VIN NUMBER WAS EXCLUDED FROM RECALL # 04V112000 (ELECTRICAL SYSTEM: STARTER ASSEMBLY), SO THE COMPONENT WOULD HAVE TO BE REPLACED UNDER WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

POWER LOSS & SURGING AT SPEED AND WHEN ACCELERATING. AUTOMATIC TRANSMISSION-FIRST OCCURRENCE WAS AT 53,022 MILES, AND REPAIRED AFTER MULTIPLE TRIPS TO DEALERS. DEALER SERVICE TECH'S. DETERMINED THAT TRANSMISSION GOVERNOR PRESSURE AND TRANSDUCER READINGS WERE ERRATIC--TRANS. GOV. PRESSURE AND TRANSDUCER WERE REPLACED UNDER WARRANTY. PRIOR TO THIS, NON-DEALER SHOP REPLACED FUEL FILTER AND PUMP, DUE TO READINGS. CAR HAS RUN FINE SINCE, BUT PROBLEM HAS RE-APPEARED. DUE TO DEALER CLOSURES, WE HAD TO GO TO A NEW DEALER SVC. DEPT., WHICH WAS NOT ABLE TO REPRODUCE THE PROBLEM. CURRENT MILEAGE IS 71,323 MILES. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT IT REQUIRES INCREASED STEERING EFFORT WHEN TURNING THE STEERING COLUMN, WHICH INCREASES THE RISK OF A CRASH.HE CONTACTED THE MANUFACTURER IN REFERENCE TO RECALL# 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)). UPON CONTACT A REPRESENTATIVE ADVISED HIM THAT BECAUSE HIS VIN NUMBER WAS EXCLUDED FROM THE VIN RANGE, THEY WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIRS. AS OF CURRENT DATE THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 72,000. THE CURRENT MILEAGE WAS UNKNOWN.

WHENEVER THE CONTACT MAKES A SLOW LEFT HAND TURN THE VEHICLE MAKES A GROWNING SOUND AND A RUBBING SENSATION CAN BE FELT IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE PROBLEM COULD NOT BE REPRODUCED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND, CURRENT AND FAILURE MILEAGE IS 52000. BML

THE HEADRESTS IN MY 2004 JEEP GRAND CHEROKEE OVERLAND DO NOT PROVIDE PROTECTION FROM WHIPLASH. AS I SIT IN THE SEAT, THE HEADREST IS AT LEAST 8-12 INCHES FROM MY HEAD. IF I WERE HIT FROM BEHIND, MY NECK WOULD BREAK BEFORE MY HEAD WOULD COME INTO CONTACT WITH THE HEAD REST. THIS IS CONTRARY TO THE 2005 AND NEWER JEEPS IN WHICH THE HEADREST IS DIRECTLY BEHIND THE HEAD (ABOUT AND INCH OR TWO). THE HEADRESTS SHOULD BE MODIFIED TO PROVIDE PROTECTION FROM WHIPLASH. *TR

I FIRST NOTICED THE PROBLEM NINE MONTHS AGO DURING A LONG DRIVE WITH THE A/C RUNNING, THAT THE CONDENSATION UNDER THE FRONT PASSENGER AREA WAS ENOUGH TO CAUSE A VERY SMALL AND SLOW DRIP OF WATER. I HAVE TAKEN THE CAR TO A COUPLE AUTO SHOPS AND BOTH MECHANICS SUSPECTED THAT THE DRAIN PLUG WAS DEFECTIVE, YET THE CONDENSATION DID DRAIN TOWARDS THE OUTSIDE OF THE CAR AND THEY COULD NOT FIND THE SOURCE OF THE WATER LEAK. THE CARPET WOULD BECOME SOAKED IN THE FRONT PASSENGER AREA AFTER LONG DRIVES WITH THE A/C RUNNING. THE DEALER HAS TOLD ME IT WILL COST ROUGHLY $1700 TO GET THIS REPAIRED AND THIS IS TOO COSTLY FOR ME. A MECHANIC FRIEND HAS ADVISED THAT THIS SOUNDS LIKE A MANUFACTURER DEFECT AS THE CAR ONLY HAS 54,000 MILES AND I'VE NEVER HAD ANY OTHER ISSUES. THIS OCCASIONAL DRIP HAS GROWN PROGRESSIVELY WORSE AND LAST WEEK, DURING A 3 HOUR ROAD TRIP, I ENDED UP WITH A POOL OF WATER IN THE FRONT PASSENGER AREA - ENOUGH WATER TO HAVE TO SCOOP IT OUT SEVERAL CUPS OF WATER! THAT IS RIDICULOUS. I STOPPED AT YET ANOTHER AUTO REPAIR SHOP AND WAS AGAIN ADVISED THAT THIS IS A MANUFACTURER DEFECT. *TR