2007 JEEP GRAND CHEROKEE Complaints

View complaints related to 2007 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2007 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 JEEP GRAND CHEROKEE
    - MT PLEASANT, SC

    2007 (PRE AND POST) HAVE REAR TAIL LIGHT ASSEMBLES THAT WORK INTERMITTENTLY. JEEP REPLACES(FOR APPROXIMATELY $200) BROKEN TAILLIGHT ASSEMBLIES WITH NEW UNITS HAVING THE SAME DEFECT. THEIR DESIGN HAPPENS TO FAIL AROUND THE 30,000 MILE POINT (BY INTENTION?). JEEP WILL NOT RETURN BROKEN PARTS WHEN REQUESTED FOR INSPECTION (THEY DON'T WANT THESE REACHING YOUR OFFICE). LIGHT BULBS ARE NOT THE ISSUE. THIS KNOWN JEEP DEFECT KEEPING THEIR ASSEMBLY LINE RUNNING AT THE EXPENSE/RISK TO JEEP OCCUPANTS OR ANY VEHICLE FOLLOWING A FULL SIZE JEEP. PLUS THEY ARE MAKING MONEY WHILE ENDANGERING OTHERS. DO THE STATISTICS OF JEEPS SHOW THEY ARE REAR-ENDED MORE OFTEN? HOW CONVENIENT IF THIS IS THE CASE AND THE EVIDENCE IS DAMAGED IN THE ACCIDENT. LOOK ON-LINE FOR THE DIALOG OR JUST LOOK AT JEEPS ON THE ROAD AND YOU'LL SEE A BRAKE OR TAIL LIGHT OUT IN A MUCH HIGHER PERCENTAGE THAN ANY OTHER VEHICLE. I NOTICE AN AFTER MARKET LIGHT ASSEMBLY WAS RECALLED (STD. 108), NO AMBER LIGHT. HOW ABOUT A RECALL FOR A LIGHT THAT MAY OR MAY NOT WORK AT ANY GIVEN MOMENT? WHICH IS WORSE? *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - SEARCY, AR

    TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - DESER HOT SPRINGS, CA

    VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - SPRING, TX

    AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - INDPENDENCE, KS

    WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL. THE GAS PEDAL WOULD NOT ACCELERATE THE CAR. THE CAR HAD TO BE PULLED TO THE SHOULDER AMIDST TRAFFIC AND TURNED OFF, THEN TURNED BACK ON BEFORE THE CAR WOULD ACCELERATE AGAIN. THIS SAME SCENARIO HAS OCCURRED SEVERAL TIMES SINCE. THIS POSES A SIGNIFICANT SAFETY HAZARD FOR OUR FAMILY! *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - DESSERT HOT SPRINGS, CA

    TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 3/12/14*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 JEEP GRAND CHEROKEE
    - QUEENCITY, TX

    TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 JEEP GRAND CHEROKEE
    - MINNEAPOLIS, MN

    CAR STALLED WHILE TRAVELING ON HIGHWAY AT 65MPH WITH LIGHT THROTTLE. ELECTRICAL SYSTEMS STAYED ON, ENGINE CUT OUT WITH NO WARNING. WHEN THE ENGINE STOPPED A SINGLE ALERT CHIME SOUNDED. THE CAR WAS MANEUVERED TO THE SHOULDER. PLACED THE VEHICLE IN PARK AND RESTARTED BY TURNING OFF, THEN ON. STARTED ON FIRST ATTEMPT. THIS IS THE FIRST STALL I HAVE ENCOUNTERED AFTER PURCHASING THE JEEP 1 MONTH AGO. THE ENGINE HAS STUTTERED A COUPLE OF TIMES AT HIGHWAY SPEEDS WITH THE ALERT CHIME SOUNDING ONCE EACH TIME, BUT THE ENGINE RESTARTED WITHIN A SECOND AND CONTINUED GOING. *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - WETHERSFIELD, CT

    DRIVING AND ALL DASHBOARD WARNING LIGHTS KEEP BLINKING LIKE XMAS LIGHTS AND VEHICLE LOOSES POWER, PARK VEHICLE AND GO TO RESTART AND CHECK ENGINE LIGHT STAYS ON, NEXT DAY START VEHICLE AND CHECK ENGINE LIGHT IS OFF. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE. NEW WIRING AND WIRING HARNESS WAS REPLACED AT 43K MILES AND THE "CERTIFIED TECH" SAID THE PROBLEM WAS SOLVED, BUT PER MY OTHER COMPLAINTS THE PROBLEM KEEPS HAPPENING. *TR

    Source: NHTSA WEB SITE
  • 2007 JEEP GRAND CHEROKEE
    - RICHMOND, VA

    THE LIGHTS IN MY DASH WERE FLASHING OFF AND ON WHILE DRIVING THE VEHICLE, AND THE SUNROOF KEPT OPENING AND WOULD NOT CLOSE. ALSO, WHEN A DOOR WAS OPENED ON THE VEHICLE, WHILE THE ENGINE WAS OFF AND NO KEY WAS IN, THE HEADLIGHTS WOULD FLASH, TOOK TO THE DEALER, THEY REPLACED THE INSTRUMENT CLUSTER, PROBLEM STILL PERSIST. WHILE AT THE DEALER THEY ALSO ATTEMPTED TO REPAIR THE N23 RECALL, AT THAT POINT I WAS ADVISED THAT THERE WERE 8 SOFTWARE UPDATES, WHICH THE DEALER DID WITHOUT CHARGE. AFTER ATTEMPTED REPAIR OF N23 RECALL, I WAS ADVISED THE 4 WHEEL DRIVE IN MY VEHICLE WAS NOT FUNCTIONING DUE THE RECALL REPAIR, IT HAS BEEN 2 MONTHS AND TO DATE CHRYSLER HAS BEEN UNABLE TO PRODUCE A PART, THE 4 WHEEL DRIVE ACTUATOR, I CONTACTED CHRYSLER CORPORATION NUMEROUS TIMES TO NO AVAIL, WAS ADVISED THE PART IS ON RESTRICTION. IT IS DANGEROUS!!! ESPECIALLY TO THINK YOUR VEHICLE IS FUNCTIONING PROPERLY AND ITS NOT. CHRYSLER HAS DONE NOTHING TO HELP REMEDY THE SITUATION. *TR

    Source: NHTSA WEB SITE