2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - DENTON, TX

    FRONT DRIVER SIDE WINDOW WENT DOWN AND WAS COVERED UNDER WARRANTY. NOW ALL THREE REMAINING WINDOWS ARE DOWN. ALL THREE WENT WITHIN THE SAME MONTH. THIS IS OBVIOUSLY A FACTORY DEFECTIVE PROBLEM AND VERY EXPENSIVE. CHRYSLER SHOULD RECALL AND COVER THIS ISSUE AT THEIR EXPENSE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - MICHIGAN CITY, IN

    I WAS GETTING READY TO GO TO WORK. IT WAS COLD AND I NEEDED TO TURN ON THE HEAT. I TURNED THE HEAT ON AND ALL I GOT WAS COLD AIR, THE ENTIRE 30 MILES THAT IT TAKES FOR ME TO GET TO WORK. TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS MY BLEND DOORS AND THAT IT WOULD COST $1500. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - SHEBOYGAN, WI

    HEATING ELEMENTS FOR FRONT HEATED SEATS BURNED FOAM IN BOTH SEATS. HEATING ELEMENTS NO LONGER FUNCTION CAUSING AN EXPENSIVE REPAIR. JEEP BUILD DATE OF FEBRUARY 2002. MANUFACTURERS RECALL F17 STARTS WITH DATE OF MANUFACTURE OF SEPTEMBER 2002. CHRYSLER ACKNOWLEDGES THE PROBLEM BUT WILL NOT EXPAND THE RECALL DATES. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - CROWN POINT, IN

    I OWN A 2002 JEEP GRAND CHEROKEE LIMITED V8. SINCE I HAVE OWNED THE VEHICLE I HAVE BEEN BATTLING WITH NO HEAT. THERE IS A PROBLEM WITH THE BLEND DOOR THAT COMES WITH THE DUAL MODULE HEATING AND COOLING SYSTEM. I SELL HOMES AND PEOPLE DO NOT GET LOANS IF THERE IS NO HEAT IN THE HOUSE. IT IS CONSIDERED UNINHIBITEDLY. WHAT DO I SAY TO MY 2 YEAR OLD WHEN THEY WANT TO BE WARM WHILE DRIVING ANYWHERE IN THE COLD MONTHS. THEIR ARE TO MANY PEOPLE WITH THE SAME PROBLEM WITH THE SAME VEHICLES. A RECALL IS MANDATORY. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - PORTLAND, OR

    PRIOR TO THE PROBLEM THE VEHICLE PERFORMED AS DESIGNED AND THEN SUDDENLY A SNAP NOISE CAME FROM THE DASH AREA AND THEN THE WINDOWS FOGGED WHILE I WAS DRIVING. THE FAILURE WAS A PLASTIC COMPONENT OF THE CLIMATE CONTROL VENT SYSTEM AND THE CONSEQUENCES ARE NO HEATING OF THE DRIVERS COMPARTMENT AND COMPROMISED COMFORT & VISIBILITY WHILE DRIVING. THE ONLY SOLUTION THAT THE JEEP DEALER OFFERS IS TO REPLACE THE BADLY DESIGNED EXPENSIVE PARTS WITH EQUALLY INFERIOR EXPENSIVE OEM REPLACEMENT PARTS WHICH ARE INEVITABLY GOING TO BREAK AGAIN. DIAGNOSTIC / REPAIR QUOTE $1600.00 I SOUGHT ADVICE / INFO REGARDING MY PROBLEM AND DISCOVERED ON MY OWN A COMPANY IN TEXAS WHICH MAKES A RELIABLE / PERMANENT SOLUTION FOR THE JEEP GRAND CHEROKEE POORLY DESIGNED DUAL CONTROL VENT & RECIRC SYSTEMS. I BOUGHT AN AFTER MKT REPAIR KIT FROM A TEXAS CO. HEATERTREATER.COM FOR $225. THE SUPERIOR DESIGNED PARTS ARE IMPERVIOUS TO BREAKAGE LIKE THE OEM JEEP COMPONENTS AND WILL NOT REPEAT THIS TROUBLE IN MY VEHICLE LIKE THE ORIGINAL PARTS. PLEASE REVIEW HEATERTREATER.COM AS USEFUL INFO AS TO HOW JEEP ENGINEERS SHOULD HAVE BUILT IT AND TO SEE DEMONSTRATION OF THE PROBLEM. MY OLD PARTS ARE AVAILABLE FOR YOU TO REVIEW. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NICHOLSON, PA

    MY 2002 JEEP CHEROKEE LIMITED HAS 64,000 MILES ON IT. THE "CHECK ENGINE" LIGHT CAME ON WHILE DRIVING. TOOK IT TO JEEP DEALERSHIP. COMPUTER HOOK UP INDICATED A TRANSMISSION PROBLEM. I WAS TOLD IT NEEDED A NEW "TORQUE CONVERTER." HAD THE TORQUE CONVERTER REPLACED. WHEN REPLACING THE "TORQUE CONVERTER", I WAS TOLD THE TRANS. PLATE WAS BAD AND NEEDED TO BE REPLACED. REPLACED PLATE. COMPUTER NOW SAYS THE 02 SENSOR IS BAD. REPLACED 02 SENSOR. WHILE GETTING TO THE 02 SENSOR, WAS TOLD A BOLT WAS RUSTED TO TRANS. COOLANT LINE AND BROKE A HOLE IN IT. HAD THE COOLANT LINE REPLACED. NOW THE JEEP STALLS! HAD TO DRIVE IT BACK TO THE DEALERSHIP WITH ONE FOOT ON THE GAS, ONE ON THE BRAKE TO KEEP JEEP RUNNING AND NOT TO CAUSE AND ACCIDENT! NOW I'M TOLD MY SPARK PLUGS NEED REPLACING AND FUEL SYSTEM CLEANED. REPLACED SPARK PLUGS, FUEL SYSTEM WAS CLEANED AND REPLACED THE IDLE AIR CONTROL MOTOR!!! JEEP STALLS WHEN PUTTING INTO REVERSE OR DRIVE! WHY IS THE JEEP STALLING????? I'VE ALREADY DUMPED A PILE OF MONEY INTO IT AND IT'S WORSE OFF THAN WHEN I TOOK IT IN THE FIRST PLACE! *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - SOUTH LAKE TAHOE, CA

    THE WEATHER TURNED TO SNOW AND I NEEDED THE DEFROST/ HEATER. THE PASSENGER SIDE ONLY BLOWS COLD AIR. MY VISIBILITY BECAME SO IMPAIRED I HAD TO PULL OVER AND ABANDON THE VEHICLE UNTIL THE FOLLOWING DAY. I TOOK IT TO MY MECHANIC, THE DIAGNOSIS IS BROKEN BLEND AIR DOOR AND RECIRCULATION DOOR, ESTIMATE $1200.00. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - SOUTHFIELD, MI

    AS THE PURCHASER OF PRE-OWNED 2002 JEEP GC LIMITED, HAVE EXPERIENCED FRONT SEATS HEATER ELEMENTS SHORTING AND FAILURE. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - COLUMBUS, OH

    BLEND DOORS FAILED ON 2002 JEEP GRAND CHEROKEE. CANNOT GET HEAT, DEFROST WINDOWS, ETC. THIS HAPPEN TO OUR JEEP AT 80,000 MILES, BUT I HAVE HEARD FROM MANY JEEP OWNERS WITH THE SAME PROBLEM, SOME HAPPENING AS SOON AS 40,000 MILES. THIS IS CLEARLY A MANUFACTURING DEFECT AND IS A SAFETY ISSUE IF ONE CANNOT PROPERLY DEFROST WINDOWS. COST IS $1,200 TO REPAIR PER DEALERSHIP. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - ELLICOTT CITY, MD

    NO HEAT, POOR DEFROSTER PERFORMANCE. WAS TOLD THE PROBLEM IS THE HEATER BLEND DOOR HAS FAILED AND THE COST IS AROUND $`1,800.00 TO REPAIR. I STARTED LAST WINTER WITH NO HEAD ON THE PASSENGER SIDE, NOW THERE IS NO HEAT ON EITHER SIDE. DEFROSTERS NOT PROPERLY CLEARING WINDSHIELD. *TR

    Source: NHTSA WEB SITE