2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- LITTLE CHUTE, WI
WHILE DRIVING DOWN THE FREEWAY THE HVAC VENTS SUDDENLY BEGAN TO BLOW HOT AIR IN AC MODE & SWITCH BACK & FORTH. LATER AFTER READING THE HAYNES MANUAL I DID A DIAGNOSTIC ON THE HEATER SYSTEM & GOT A CODE 54 SHOWING A BLEND DOOR PROBLEM. RESEARCHING THIS ON THE INTERNET JEEP FORUMS DISCOVERED THAT MANY GRAND CHEROKEE LIMITED HAVE A BLEND DOOR FAILURES DUE TO THE DESIGN (PLASTIC PINS ETC) ON THE TEMP DOORS IN THE SYSTEM. MY PROBLEM W/ THIS IS WHAT HAPPENS WHEN THIS FAILS IN THE WINTER & YOUR DEFROSTER WON'T BLOW HOT AIR ONLY COLD. SEEMS LIKE A SAFETY RELATED PROBLEM TO ME. FROM THE INTERNET FORUMS IT SOUNDS LIKE A LOT OF THE LIMITED SERIES 1999-2004 HAVE THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BRADENTON, FL
AIR/ DEFROSTER WON'T BLOW OUT ANY AIR AT ALL OR WILL BLOW OUT HOT AIR ON ONE SIDE OF THE JEEP AND COLD AIR OUT THE OTHER SIDE EVEN THOUGH THE SETTINGS ARE THE SAME. THIS WILL HAPPEN ON AND OFF UNTIL IT BREAKS TOTALLY. I HAVE HAD MINE FIXED 3 TIMES 12/29/06, 03/28/07, 06/08/09. YOU CANNOT DEFOG/ DEFROST THE WINDSHIELD PROPERLY AND KEEP IT CLEAR WHEN YOU ARE DRIVING. EACH TIME THE DEALER REPLACED THE FAULTY PART HOUSING A 240213290, ACTUATOR 24029001, HOUSING A 2428025 AND AGAIN HOUSING A 24028025. THIS IS A KNOWN ISSUE FOR THE 2004 JEEP GRAND CHEROKEE AND YOU CAN FIND A LOT OF TALK ON THE INTERNET ABOUT THE CHEAP PLASTIC PARTS THAT ARE USED . YOU CAN FIND AFTER MARKET ALUMINUM PART BUT THAT'S NOT WHAT THE DEALER USES. THIS SHOULD NOT HAPPEN ON A JEEP THAT ONLY HAS 36,000 MILE ON IT..IT'S LIKE ITS USED ALOT. AT $800.00 A POP ITS STARTING TO ADD UP. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ALPENA, MI
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE WIRING HARNESS IS LOCATED ON THE DRIVER'S SIDE DOOR, BUT THE HARNESS IS TOO SMALL TO SUSTAIN ALL THE WIRES. WHEN THE DOOR IS OPENED, THE WIRES COME OUT OF THE HARNESS AND BREAK, WHICH CAUSES THE LOCKS AND INTERIOR LIGHTING TO FAIL. THE INTERIOR LIGHTING REMAINS ILLUMINATED. IF THE CONTACT TURNS OFF THE INTERIOR LIGHTING WHILE DRIVING AT NIGHT, SHE IS UNABLE TO SEE THE INSTRUMENTAL PANEL. THE REPAIR WOULD COST $400. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THEY WILL NOT CHARGE HER THE TOTAL COST FOR THE REPAIR. THE DEALER WILL REPLACE THE WIRES AND HARNESS AT THE COST OF $100. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 55,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- MISHAWAKA, IN
MY FRONT DRIVER SIDE SEAT OF MY 2004 JEEP GRAND CHEROKEE HAS BROKEN TWICE SINCE I HAVE OWNED IT. THE METAL LITERALLY SNAPPING. I HAVE BEEN READING SITES ON THE INTERNET AND THIS APPEARS TO BE AN EXTREMELY COMMON OCCURRENCE. IT MAKES ME WONDER IF IT JUST BREAKS DUE TO EVERY DAY DRIVING WHAT WOULD HAPPEN IN A CRASH?
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- RIVER GROVE, IL
HEATING AND A/C MALFUNCTION, BLEND DOOR ACTUATOR BROKE, MESSES WITH THE FLOW OF THE HEAT AND AIR. I'VE HEARD IT HAPPENS TO ALL THESE JEEPS. *TR
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- BECKLEY, WV
MY HUSBAND FORGOT HIS KEYS SO I SHIFTED TO PARK AND EXITED THE VEHICLE AND LEFT IT RUNNING BECAUSE I WAS ONLY GOING TO BE OUT A FEW SECONDS. I EXITED THE VEHICLE AND IT SHIFTED TO INTO GEAR AND TOOK OFF KNOCKING ME DOWN AND RUNNING OVER ME BEFORE HITTING A TRUCK THAT STOPPED IT. I WAS HOSPITALIZED FOR THREE DAYS WITH MY INJURIES. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BURTONSVILLE, MD
2004 JEEP GRAND CHEROKEE, THE DRIVER'S SEAT PIVOT POST ON 3 OCCASIONS HAVE BROKEN. 2 OF THE OCCURRENCES HAPPENED WHILE BRAKING AND 1 WHILE LEANING BACK TO REMOVED ITEMS FROM MY REAR PACKETS. THE 1ST TWO WERE REPAIRED VIA SPOT WELDS AFTER THE THIRD I HAD TO REPLACE LOWER SECTION OF THE SEAT. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PLEASANTOWN, CA
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD STALL SPORADICALLY WHILE DRIVING VARIOUS SPEEDS. WHEN THE VEHICLE IS STOPPED, IT WOULD HESITATE WHEN ATTEMPTING TO ACCELERATE. IN ADDITION, THE CHECK ENGINE WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 52,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- ERIE, PA
2004 JEEP GRAND CHEROKEE LAREDO -- FRONT SEAT BRACKET/RAIL BROKEN/SNAPPED OFF--THIS CREATED A SAFETY SITUATION WITH SEAT NOT SECURE--RAISES QUESTIONS AS TO WHAT WOULD HAVE HAPPENED IF IN ACCIDENT AND SEAT BROKE LOOSE. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- ALPHARETTA, GA
AFTER LOSING POWER STEERING VEHICLE COLLIDED WITH A GUARD RAIL. AIR BAGS FAILED TO DEPLOY IN THE FRONTAL/SIDE COLLISION PRIOR TO A HEAD ON COLLISION INTO A MEDIAN/DITCH AND A ROLL OVER IN A 2004 JEEP GRAND CHEROKEE. VEHICLE WAS TOTALED SO NOTHING WAS DONE TO REPAIR. CONSEQUENCES WERE A TOTALED VEHICLE, LOSS OF PERSONAL PROPERTY AND SEVERE BODILY DAMAGE TO DRIVER RESULTING IN BRAIN CONTUSIONS AND HEMATOMAS, A 7 IN GASH ON FOREHEAD AND NECK SURGERY TO CORRECT TWO DISC THAT WERE CRUSHING SPINAL CORD INTO A "Z" SHAPE> *TR
Source: NHTSA WEB SITE