2007 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND WENT INTO LIMP MODE. THE VEHICLE WAS NOT DIAGNOSED BUT THE CONTACT PERSONALLY REPLACED THE ELECTRONIC SHIFT MODULE. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A SECOND OPINION, WHO DETERMINED THAT THE VEHICLE HAD DEVELOPED A CRACK AT THE EXHAUST CROSSOVER ON THE JUNCTION OF THE TWO PIPES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 5,000 AND THE CURRENT MILEAGE WAS 135,000. UPDATED 02/19/14*LJ UPDATED 02/19/2014 *JS

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS SITTING AT A RED LIGHT WHEN ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SPINE AND A CONCUSSION. THE VEHICLE WAS DESTROYED AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR MECHANIC FOR A DIAGNOSTIC TEST. THE FAILURE MILEAGE WAS 82,000.

I CANNOT REMEMBER THE EXACT DATES 1- VEHICLE WOULD NOT START INTERMITTENTLY - THROTTLE CONTROL MODULAR REPLACED 2- VEHICLE WOULD NOT START STARTER REPLACED 3- ALL DASH WARNING LIGHTS KEEP GOING ON AND OFF VEHICLE LOST POWER - ENGINE LIGHT STAYED ON WIRING AND WIRING HARNESS REPLACED. 4- ALL WARNING LIGHTS KEPT GOING ON AND OFF LOST POWER - ENGINE LIGHT FINALLY STAYED ON DEALER JUST RESET THE COMPUTER. 5-ALL WARNING LIGHT WENT ON LOST POWER AGAIN THEN ABS ESP TRACTION CONTROL LIGHTS ON - BROKEN WIRE FIXED IN THE WIRING THAT WAS REPLACED. 6-ALL WARNING LIGHTS JUST WENT ON AGAIN VEHICLE HAS 58K MILES LOST POWER NOW ABS ESP AND TRACTION CONTROL LIGHTS ARE ON. *TR

JEEP PERFORMED AN N23 RECALL ON 10/5/13 ON MY VEHICLE AS A RESPONSE TO A FORMER CONSUMER COMPLAINT ABOUT JEEP GRAND CHEROKEE VEHICLES SLIPPING INTO NEUTRAL WHILE PARKED. AFTER COMPLETING THE RECALL, WHICH REPROGRAMMED THE FINAL DRIVE CONTROLLER MODULE, I LEFT THE DEALERSHIP AND DISCOVERED THAT MY VEHICLE COULD NO LONGER ENTER 4 WHEEL DRIVE LOW AND RECEIVES A SERVICE 4WD SYSTEM LIGHT. I HAVE BEEN NOTIFIED BY OTHER OWNERS THAT THIS RECALL HAD A SIMILAR EFFECT ON THEIR JEEPS. I CONTACTED THE DEALER SERVICE DEPARTMENT AND THEY KNEW OF NO AVAILABLE FIX. THE SERVICE TECH MANAGER STATED THAT 1 IN 3 VEHICLES THAT HAVE HAD THE N23 RECALL RESULT IN THE SAME PROBLEM. HE SAYS IT IS LIKELY THAT 1 IN 3 IS THE SAME PROPORTION OF PEOPLE WHO ACTUALLY ATTEMPT TO USE THEIR 4 WHEEL DRIVE LOW. ON APPROXIMATELY DEC 6, 2013, DURING AN ICE STORM, MY VEHICLE BECAME STUCK ON THE SIDE OF THE ROAD. I NEEDED TO UTILIZE MY 4WD LOW TO GET BACK ONTO THE ROADWAY AND WAS NOT ABLE TO. *TR

ON TWO OCCASIONS THE TRANSFER CASE HAS SHIFTED TO NEUTRAL ON IT OWN. ONE TIME IT LEFT ME IN THE MIDDLE OF THE ROAD WITH TRAFFIC. ALSO, 4WD LOW RAND OF TRANSFER CASE DOES NOT WORK. THERE WAS A RECALL DONE, KNOWN AS THE "N23 RECALL" FIRST, IT WAS DONE INCORRECTLY RESULTING IN NO LOW RANGE. SECOND, IT WAS REDONE CORRECTLY AND IT WORKED AS IT SHOULD. NOW A COUPLE MONTHS LATER IT IS SHIFTING TO NEUTRAL ON IT'S OWN AND NO 4LOW. IT IS A KNOWN PROBLEM AMONG JEEP OWNERS. THE DEALERS ONLY WANT TO REPLACE PARTS AT CUSTOMER'S COST AND VERY UNSUCCESSFULLY. *TR

SAME DESCRIPTION AS MANY OTHER CONSUMERS. SLOW, ROUGH ACCELERATION AT ALL TIMES. VERY DIFFICULT TO ACCELERATE ESPECIALLY WHEN ENTERING FREEWAY. NEED TO PULL OVER ON RAMP AND TURN OFF VEHICLE IN HOPES THAT RESTART WILL HELP. VEHICLE WILL STALL WHILE DRIVING ON FREEWAY. JUST COMPLETELY SHUTS DOWN. VERY DANGEROUS FOR DRIVER AND THOSE AROUND DRIVER. HAVE TO ATTEMPT TO GET TO SIDE OF ROAD AND TURN OFF VEHICLE AND HOPE THAT UPON RESTART VEHICLE WILL IMPROVE. TOO MANY COMPLAINTS OVER THE YEARS HAVE GONE UNHEEDED AND AN IMMEDIATE RECALL NEEDS TO BE DONE BEFORE SERIOUS INJURIES OR DEATHS OCCUR. *TR

THE PLASTIC INTERIOR DOOR PANEL SUPPORTING THE INTERIOR DOOR HANDLE ON ALL FOUR DOORS HAS CRACKED AND BROKEN. ONE OF THE REAR DOOR HANDLES DOES NOT FUNCTION AT ALL FROM THE INTERIOR OF THE CAR DUE TO THE BROKEN INTERIOR DOOR PANEL POSING A SAFETY RISK TO THE PASSENGER POTENTIALLY TRAPPING THEM INSIDE THE CAR. ALL FOUR INTERIOR PANELS ARE BREAKING IN THE SAME MANNER WHICH IS CLEARLY A MANUFACTURING DEFECT, NOT USER ERROR. *TR

I HAD BEEN DRIVING FOR MAYBE 8 MINUTES AT 55 MPH WHEN SUDDENLY THE VEHICLE JUMPED, STALLED AND LOST POWER. AFTER GLIDING TO THE SIDE OF THE ROAD, I MADE 3 ATTEMPTS TO RESTART IN PARK. IT WOULD NOT RESTART. AFTER WAITING SEVERAL MINUTES THE CAR DID RESTART. ALL OF THIS WHILE PEOPLE ARE PASSING AT 60 MPH ON A TWO LANE ROAD!! THE VEHICLE IS NOT REGISTERING ANY CODES!! *TR