2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- MARION, IA
METAL SEAT BRACKET THAT HOLDS DRIVER'S SEAT TO FLOOR ON MY 2002 AND MY 2004 JEEP GRAND CHEROKEES BROKE. SEATS ARE NOW DETACHED FROM THE FLOOR AND ROCK BACK AND FORTH. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- FARLEY, IA
DRIVER'S SIDE SEAT BRACKET BROKEN ON MY 2004 JEEP GRAND CHEROKEE. AFTER RESEARCHING ON THE INTERNET, IT SEEMS THAT IT IS A COMMON PROBLEM WITH GRAND CHEROKEES. THERE IS A STEEL TUBE THAT GOES FROM SIDE TO SIDE THAT IS ENTIRELY TOO THIN AND IT SHEARS OFF AT THE BRACKET. IT WAS NOT INVOLVED IN ANY ACCIDENT, IT JUST BREAKS FROM NORMAL USE, WHICH FOR A SEAT BRACKET, SHOULD NOT HAPPEN. I FIXED IT ONCE LAST SUMMER AND NOW ANOTHER PART IS BROKEN. THE SEAT IS NOW BASICALLY A ROCKING CHAIR AND IF I WERE TO GET IN A CRASH, THERE IS NO DOUBT IN MY MIND THAT THE BRACKET WOULD FAIL FURTHER AND POSSIBLY CAUSE SERIOUS INJURY. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PRATTVILLE, AL
DRIVERS SEAT BRAKES AT BOTTOM AND THEN SEAT FRAME BRAKES. IT IS NOW LIKE YOU ARE DRIVING IN A ROCKING CHAIR. JEEP KNOWS ABOUT THIS PROBLEM, SOME SEATS HAVE BROKEN AWAY. THIS IS A VERY UNSAFE CONDITION. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- EDGEWATER, FL
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. EVER SINCE THE VEHICLE WAS PURCHASED, THE CONTACT HAS EXPERIENCED SEVERAL FAILURES WITH THE WINDOWS. WHEN PROCEEDING TO ROLL DOWN THE FRONT PASSENGER SIDE WINDOW, IT DROPS DOWN INTO THE DOOR JAM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE REGULATOR ASSEMBLY FAILED. THE WINDOW WAS REPAIRED AT THE COST OF $450. WHILE DRIVING 25 MPH, THE REAR DRIVER'S SIDE WINDOW ALSO DROPPED DOWN INTO THE DOOR JAM. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY DETERMINED THAT THE REGULATOR ASSEMBLY FAILED AGAIN. THE WINDOW WAS REPAIRED AT THE COST OF $106.50. ONE YEAR LATER, WHILE DRIVING 65 MPH, THE DRIVER'S SIDE WINDOW DROPPED DOWN INTO THE DOOR JAM. THE VEHICLE WAS TAKEN TO THE DEALER AND IS IN THE PROCESS OF BEING REPAIRED. IN ADDITION, WHEN THE CONTACT OPENED THE SUNROOF, SHE WAS UNABLE TO CLOSE IT BACK. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE MOTOR FAILED. THE VEHICLE WAS REPAIRED. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE MILEAGE WAS 239 AND CURRENT MILEAGE WAS 20,230.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- BRENTWOOD, NH
I HAVE A DIGITAL DUAL CLIMATE ZONE IN MY VEHICLE. RECENTLY THE HEAT STARTED TO WORK ONLY ON ONE SIDE (DRIVERS) AND NOT THE PASSENGERS. AFTER RESEARCHING THE ISSUE, IT LOOKS LIKE THERE IS SYSTEMIC PROBLEM WITH THE MECHANICAL RECIRCULATION AND VENTILATION DOORS FOR THE HEATING/COOLING SYSTEM AS I FOUND MANY COMPLAINTS ONLINE WITH MANY WHO HAVE HAD THE SAME ISSUE. IN ADDITION, I CALLED A DEALERSHIP WITH THE PROBLEM CODES THAT I GOT FROM RUNNING A DIAGNOSTIC TEST VIA THE HEATING/COOLING CONTROL PANEL AND THE DEALERSHIP ALSO TOLD ME THIS IS A VERY COMMON ISSUE AND THAT IT WOULD COST A MINIMUM OF $800 TO FIX. THE PRICE TO REPAIR WAS CONSISTENT WITH WHAT OTHERS WERE SAYING DURING MY RESEARCH. THIS IS A SAFETY ISSUE AS IF I HAVE NOT HEAT I CAN NOT DEFROST MY WINDOWS IN THE WINTER. *TR
Source: NHTSA WEB SITE -
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2004 JEEP GRAND CHEROKEE- BRADFORD, RI
I GOT A 2004 JEEP GRAND CHEROKEE LAREDO 6CYL AND HAVING A FEW ISSUES ONE IS THE #6 KEEPS SAYING BAD INJECTOR CAR SKIPS AND STALLS BEEN IN THE SHOP 4 TIMES IN LAST MONTH REPLACES #6 FUEL INJECTOR AND THE THROTTLE POSITIONS SWITCH AND ALL SPARKPLUGS AND NOW GOING BACK TO SHOP CHECK ENGINE LIGHT ON SAME CODE AGAIN GETTING COSTLY THEN THE WIRES ON WINDOW HAS TO BE FIXED 2 TIMES AND COST FROM MY POCKET AGAIN. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MOUNT PLEASANT, MI
I BOUGHT MY 2004 JEEP GRAND CHEROKEE IN 2006 (2ND OWNER) SINCE THEN I HAVE REPLACED THE DRIVER'S SIDE FRONT WINDOW REGULATOR ($400) AND NOW THE PASSENGER FRONT NEEDS TO BE REPLACED...I HAVE A RUBBER SCRAPER STUCK IN IT TO KEEP THE GLASS UP UNTIL A RECALL IS MADE. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SAN JOSE, CA
UNINTENDED ACCELERATION OF 2004 V8 JEEP GRAND CHEROKEE, WHEN SHIFTING THE GEAR TO PARK FROM NEUTRAL, AFTER THE VEHICLE HAD COME TO A STOP, THE CAR ACCELERATED AND SHOT THOUGH A FENCE WITH THE FOOT WAS STILL PRESSED HARD ON THE BRAKE BUT THE ENGINE ACCELERATED AND STOPPED AFTER HITTING A TREE STUMP MISSING THE HOUSE. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- MOORESVILLE, NC
THE EVENT OCCURRED AS I WAS BACKING OUT OF MY DRIVEWAY. MY REAR VIEW MIRROR WAS OUT OF VIEW AND I WENT TO ADJUST IT. I REMEMBERED THE WINDOW MOTOR ON THE DRIVERS SIDE HAD A SHORT SO I WENT TO ADJUST IT MANUALLY. AS I PUT SLIGHT PRESSURE ON THE MIRROR THE WHOLE THING FOLDED BACK. I FIGURED IT WAS OKAY SEEING AS THEY WERE DESIGNED TO FOLD BACK, BUT WHEN I PUT THEM BACK IN PLACE, THEY DID NOT STAY. NOW, AS I DRIVE DOWN THE ROAD, THE MIRRORS FOLD THEMSELVES IN WITHOUT WARNING AND IT IS MAKING ME VERY WORRIED THAT I CANNOT SEE OUT OF MY MIRROR. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- GLENWOOD, IN
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN THE CONTACT STARTED THE VEHICLE, SHE NOTICED THAT ALL OF THE INTERIOR LIGHTING ILLUMINATED. WHEN SHE TURNED OFF THE LIGHTS, ALL OF THE ILLUMINATED EQUIPMENT FAILED, INCLUDING THE POWER WINDOWS AND LOCKS. THE FAILURE PREVENTS THE CONTACT FROM VIEWING THE INSTRUMENT PANEL, WHICH MAKES IT IMPOSSIBLE TO VIEW THE SPEEDOMETER AND FUEL GAUGE WHILE DRIVING AT NIGHT. THE VEHICLE HAS NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NO COMPENSATION WOULD BE OFFERED BECAUSE THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 92,000 AND CURRENT MILEAGE WAS 100,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE