2001 JEEP GRAND CHEROKEE Complaints

CONSUMER BACKED OUT OF GARAGE AND PUT VEHICLE IN PARK, WHEN SHE GOT OUT THE VEHICLE STARTED ROLLING BACKWARD. CONSUMER WAS ABLE TO HOP BACK IN AND STOP VEHICLE. CONSUMER'S VEHICLE SIDE SWIPED ANOTHER VEHICLE IN THE PROCESS.*AK *YH

VEHICLE JUMPED FROM PARK TO REVERSE WHILE IT WAS IDLING AND PARKING BRAKE WAS ENGAGED, CAUSING DAMAGE TO VEHICLE. DEALER HAS BEEN CONTATCED. VEHICLE WAS PARKED ON A SLIGHT INCLINE. *AK JG

WHILE TRAVELING AT 35 MPH ANOTHER CAR PULLED OUT IN FRONT OF CONSUMER'S VEHICLE, AND CONSUMER REAR ENDED OTHER VEHICLE. UPON IMPACT, NONE OF THE FRONT AIRBAGS DEPLOYED.*AK ONE PERSON WAS INJURED IN THE ACCIDENT. *SLC

VEHICLE JUMPED FROM PARK TO REVERSE, CAUSING IT TO ROLL INTO A MAIL BOX AND A TREE. DEALER HAS BEEN CONTACTED. *AK *SLC

WHEN SHIFTING FROM PARK TO ANY OTHER GEAR, THE TRANSMISSION MAKES A LOUD CLUNKING SOUND , ALONG WITH A "MOAN" WHICH CONTINUES UNTIL I TAKE MY FOOT TOTALLY OFF THE BRAKE. NEVER HAVE A PROBLEM WHILE VEHICLE IS UNDERWAY. TAKEN TO DEALER TWICE AND TOLD THAT THIS IS NORMAL FOR AN ELECTRONIC TRANSMISSION. I HAVE HAD "LESSER" VEHICLES WITH OVER 100,000 MILES ON THEM AND THEY NEVER MADE SUCH NOISES. PEOPLE ACTUALLY TURN AND LOOK TOWARD MY VEHICLE IF I HAPPEN TO BE IN A POPULATED AREA AND NEED TO SHIFT THE AUTOMOBILE. TO SAY THE LEAST, IT IS ANNOYING AND EMBARASSING.*AK

WHILE PULLING TRAILER VEHICLE BECOMES UNSTABLE AND IS "PUSHED" BY THE TRAILER. THIS OCCURS ANY TIME VEHICLE IS TRAVELING OVER 40 MPH AND PULLING THE TRAILER. DEALERSHIP HAS EXAMINED VEHICLE, BUT COULD NOT REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK

CONSUMER REQUESTED THAT FACTORY RUNNING BOARDS BE INSTALLED IN THE VEHICLE FOR MEDICAL REASONS, WHICH WERE PROMISED BY THE DEALERSHIP AT THE TIME OF PURCHASE, HOWEVER WHEN CONSUMER ARRIVED TO PICKED UP THE VEHICLE, THE RUNNING BOARDS HAD NOT BEEN INSTALLED, BUT THE DEALER HAD INSTALLED WHAT WAS CALLED SIDE STEPS, WHICH WERE THEN INSTALLED INCORRECTLY, CONSUMER WAS INFORMED THAT NEW HOLES WOULD BE DRILLED TO MAKE THE SIDE STEPS STRAIGHT, WHEN THE VEHICLE WAS BROUGHT BACK OUT THE SIDE STEP WERE STILL CROOKED AND IT LOOKED AS THOUGH SOMEONE HAD TAKEN A HAMMER AND POUNDED ON THE EDGE TO STRAIGHTEN IT OUT, CONSUMER WAS INFORMED TO TAKE THE VEHICLE HOME AND SHE WOULD BE CALLED WHEN THE RUNNING BOARD CAME IN, CONSUMER WAS NEVER CONTACTED AND WHEN SHE FINALLY SPOKE TO SOMEONE, SHE WAS TOLD THAT ONCE THE VEHICLE IS DRIVEN OFF THE LOT, SHE HAS THEN ACCEPTED THE TERMS AND CONDITIONS OF VEHICLE, CONUSMER STATES SHE STILL HAS NOT RECEIVED THE FLOOR MATS, CARGO COVER OR THE SECOND IGNITION KEY THAT WAS PROMISED IN THE CONTRACT.*JB

MY VEHICLE, SHORTLY AFTER PURCHASE, HAD JUMPED OUT OF PARK AND INTO REVERSE. THIS INCIDENCE WAS OVERLOOKED AS A POSSIBLE ERROR ON MY PART. IN APRIL OF THIS YEAR, WHILE PULLING OUT OF MY GARAGE, I PUT MY CAR INTO PARK WHILE IT WAS RUNNING, TO MOVE A TOY BEHIND MY VEHICLE. I EXITED THE VEHICLE AND PROCEEDED TO GO TO REMOVE THE TOY WHEN I REALIZED THE VEHICLE WAS NOW MOVING. I MADE ONE ATTEMPT TO GET BACK IN, NEARLY SLIPPING UNDER IT AND MADE A SECOND ATTEMPT THIS TIME SUCCEEDING BUT NOT BEFORE THE DOOR HAD CAUGHT ONTO THE CORNER OF MY HUSBANDS COMPRESSOR CAUSEING $2700.00 WORTH OF DAMAGE. I NOTIFIED THE DEALER, THEY CHECKED FOR A CAUSE, FOUND NOTHING. SHORTLY AFTER, ALL THE REPORTS OF THIS PROBLEM SURFACED IN THE MEDIA. I CONTACTED CHRYSLER AND THEY CLAIM THAT ONLY THE YEARS FROM 1995 TO 1999 ARE AFFECTED. HAS THE CAUSE OF THE PROBLEM BEEN RECTIFIED IN THE 2001'S OR DO WE NEED MORE DEATHS FOR THEM TO ACKNOWLEDGE THE PROBLEM. I HAVE SUFFERED A $500.00 LOSS AND A THREE YEAR SURCHARGE ON MY INSURANCE, LOSS OF MERIT RATING AND STILL HAVE A FEAR OF POSSIBLE INJURY WITH THIS VEHICLE. PLEASE SEND ME ANY INFO AS TO WHETHER MINE IS THE FIRST CASE KNOW WITH THIS YEAR JEEP. THANK YOU, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

INTRMITTENTLY WHEN BRAKES ARE APPLIED VEHICLE VIBRATES VIOLENTLY. DEALER HAS REPAIRED VEHICLE TWICE. HOWEVER, VEHICLE CONTINUES TO VIBRATE VIOLENTLY WHEN BRAKES ARE APPLIED. THE DEALER WILL INSPECT AND REPAIR VEHICLE FOR THE THIRD TIME. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK

ENGINE STALLED AND DID NOT RESTART. JEEP PURCHSED 9 WEEKS AGO. PREGNANT, STUCK ON HIGHWAY OVER 1 HOUR; ON HOLD 1/2 HOUR ROADSIDE ASSISTANCE.*AK