2002 JEEP GRAND CHEROKEE Complaints

THE CAR DOES NOT BLOW HEAT ON THE PASSENGER SIDE. APPARENTLY THERE IS A WELL KNOWN PROBLEM WITH THE BLEND DOORS AND THE ACTUATORS. IT IS VERY DANGEROUS IN THE WINTER WHEN THE RIGHT SIDE OF THE JEEP DOES NOT DEFROST BECAUSE NO WORM AIR BLOWS OUT. NO VISIBILITY. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON APRIL 17, 2006, THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN) REGARDING THE ELECTRIC MOTOR DRIVEN COOLING FAN SYSTEM. AFTER THE REPAIR, THE FAILURE RECURRED THREE ADDITIONAL TIMES. THE VEHICLE NORMALLY OVERHEATS AND SHUTS OFF. THE MOST RECENT FAILURE OCCURRED ON SEPTEMBER 23, 2008. THE VEHICLE WILL BE TAKEN TO THE DEALER FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 27,000 AND CURRENT MILEAGE WAS 35,358.

TWO YEARS AGO MY PASSENGER SIDE HEAT STOP WORKING. WHEN I TOOK IT TO THE DEALER, THEY STATED THAT IT WAS NOT COVER BY ANY WARRANTY AND IT WOULD COST $1500.00 TO REPAIR. SO THE PUT TAPE OVER THOSE VENTS AND ONLY HAD THE DRIVER SIDE WORKING. LAST MAY MY DRIVER SIDE STOP BLOWING HOT AIR ALSO. TOOK BACK TO THE DEALER, GUESS WHAT IT WILL COST $1200.00. I'M TRIED OF THIS, JEEP SHOULD HAVE A RECALL! *TR

I BOUGHT MY 2002 JEEP GRAND CHEROKEE USED WITH 51,249 MILES I FOUND OUT AFTER 30 DAYS THAT MY BLEND DOOR NEEDED TO BE CHANGED OUT THE DEALER WHERE I PURCHASED IT WAS KIND ENOUGH TO SPLIT THE COST 50% MY PART $492. NOW IT HAS GONE OUT AGAIN AND YOU WOULD HAVE THOUGHT THAT IT WOULD LAST MORE THAN 2 YEARS WHAT CAN I DO BESIDES TRADE IT IN. *TR

WHEN BLOWER MOTOR TURNED ON HIGH PANEL UNDER PASSENGER SIDE UNDER DASH GETTING EXTREMELY HOT. REMOVED PANELING UNDER DASH AND WIRES ARE MELTING, TOO HOT TO TOUCH! EXTREME FIRE HAZARD!!!! HUGE LIABILITY!! SCARED TO EVEN TURN ON BLOWER MOTOR ANY MORE DUE TO POSSIBILITY OF FIRE. DURING CURRENT RAIN STORM UNABLE TO GET WINDOWS DEFOGGED TO SEE TO DRIVE HAD TO PULL OFF TO SIDE OF ROAD. *TR

BROUGHT MY 02 JEEP GRAND CHEROKEE IN NOVEMBER 2007 HAD PROBLEMS WITH THE HEAT MODE BLOWING COLD OUT THE PASSENGER SIDE VENTS. TO STOP THIS AND MAKE THE PASSENGER SIDE FEEL THE HEAT I HAD TO TAPE UP THE VENTS ON THE PASSENGER SIDE. WELL SUMMER OF 2008 BEGAN SO I REMOVE THE TAPE FROM THE VENTS. WITH THE AC ON THE AIR FLOW WAS WEAK THE AS WAS RECHARGED THE DRIVER SIDE BLEW COLD, BUT PASSENGER SIDE WAS WEAK. AROUND AUGUST TURN ON THE AC NOTHING BUT A VERY WEAK AIRFLOW FROM BOTH SIDES. THE POSSIBLE VILLAINS BLEND AIR DOORS AND THE AIR RECIRCULATION DOOR. COST FROM DEALER TO REPAIR 1,000.00 TO 1,200.00 THE WINTER OF 2008/ 2009 IS APPROACHING NO HEAT AND *NO DEFROST. COULD GET DANGEROUS. PLEAS HELP!!!!!!!! *TR

IN THE FALL OF 2006, THE HEAT IN MY 2002 JEEP GRAND CHEROKEE STOPPED WORKING. I DID SOME ONLINE RESEARCH AND THIS PROBLEM WAS SO COMMON THAT I EASILY FOUND PLENTY OF PEOPLE WITH THE EXACT SAME PROBLEM THAT WERE ABLE TO SELF-DIAGNOSE THE PROBLEM USING THE JEEP'S INTERNAL COMPUTER TO OUTPUT THE SYSTEM FAULTS. USING THE SAME METHOD TO ENTER THE AZC SELF-DIAGNOSTIC MODE, THE CLIMATE CONTROL DISPLAY OUTPUTTED THE SYSTEM FAULT CODES 52-54-56. SINCE MOST OF THE CONSUMERS I'VE RUN INTO WITH THIS PROBLEM GET THAT EXACT CODE, OR HAVE HAD THE SAME PROBLEM DIAGNOSED BY A JEEP DEALERSHIP SERVICE DEPARTMENT, I ALREADY KNOW THAT IT WILL COST ANYWHERE FROM $1000+ TO BE REPAIRED, THE MAJORITY OF IT BEING LABOR AS THE ENTIRE INSTRUMENT PANEL ASSEMBLY HAS TO BE REMOVED. TO ADDRESS THIS PROBLEM, DAIMLER-CHRYSLER RELEASED TSB 2400104 - NEW HVAC SUB-ASSEMBLY REPLACES BLEND OR RECIRC DOOR COMPONENTS. EACH NEW SUB-ASSEMBLY CONSISTS OF SEVERAL INDIVIDUAL COMPONENTS. THE NEW SUB-ASSEMBLIES IMPROVE COMPONENT RELIABILITY. IT IS RECOMMENDED THAT THE RESPECTIVE SUB-ASSEMBLY BE INSTALLED IF A BLEND AIR DOOR(S), A RECIRCULATION DOOR, A DOOR LINK, OR A SUB-ASSEMBLY HOUSING REQUIRES REPLACEMENT. THESE NEW PARTS COST LESS THAN $200 ACCORDING TO THE BULLETIN, BUT I FIND IT HARD TO BELIEVE THAT DAIMLER-CHRYSLER EXPECTS THEIR CUSTOMERS TO PICK UP THE TAB ON A DESIGN FLAW. ESPECIALLY A DESIGN FLAW THAT IS SO LABOR INTENSIVE THAT EVEN THOUGH THE PARTS ARE LESS THAN $200, THE FINAL BILL WILL BE MORE THAN $1,000. A JOB SO CONSUMING THAT IT WOULDN'T BE WISE TO HAVE IT SERVICED BY ANYTHING BUT A JEEP SERVICE TECHNICIAN. NOT TO MENTION SOME REPAIR SHOPS WON'T EVEN TAKE ON THE JOB DUE TO THE TIME AND POSSIBLE ACCOUNTABILITY OF SUCH A PROJECT. TO MAKE A VEHICLE WHERE THE HEAT DOES NOT WORK CORRECTLY IS UNACCEPTABLE AND MOST LIKELY DANGEROUS. NOT ONLY BECAUSE OF THE EFFECTS EXTREME COLD CAN HAVE ON A BODY, BUT ALSO DUE TO THE HEAT BEING USED FOR DEFROSTING. IT COST $884.00 TO REPAIR. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING AT AN UNKNOWN SPEED, THE SEAT FRAME SPONTANEOUSLY FAILED AND ALLOWED THE SEAT TO SUDDENLY RETRACT BACKWARDS. THE FAILURE INCREASED THE RISK OF A CRASH. THE DEALER STATED THAT THE ENTIRE SEAT FRAME NEEDED TO BE REPLACED AT THE COST OF OVER $400. HE IS IN THE PROCESS OF HAVING THE SEATS REPAIRED. SECONDLY, THE POWER WINDOWS WORKED INTERMITTENTLY. THE DEALER REPLACED THE WINDOW REGULATORS. THIRDLY, HE NOTICED THAT FLUID FROM THE HEATER COIL LEAKED INTO THE FRONT PASSENGER SIDE OF THE VEHICLE. THE MANUFACTURER WOULD NOT ASSUME ANY RESPONSIBILITY FOR THE REPAIR BECAUSE THE VEHICLE EXCEEDED THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 94,000.

2002 JEEP GRAND CHEROKEE. BLOWER CONTROLLER CONNECTOR IS OVERHEATING AND MELTING CONNECTOR AND NOW NOT WORKING. REPLACEMENT WITH NEW CONNECTOR IS POSSIBLE FROM DEALER WITH MORPAR REPAIR KIT #05102406AA . HOWEVER... THIS DOES NOT FIX THE PROBLEM AS IT WILL HAPPEN AGAIN AND AGAIN. THIS IS DUE TO STRAIN ON THE BLOWER MOTOR DRAWING HIGH AMPS BECAUSE THE COMMON PROBLEM WITH THIS JEEP IS WITH THE AC "BLEND DOORS" WHICH WAS THE FIRST PROBLEM FOR ME....AS WITH MANY JEEP CHEROKEE OWNERS. IT COSTS OVER $1000 TO FIX A SIMPLE PROBLEM WITH THE BLEND DOOR BECAUSE THE ENTIRE DASH HAS TO BE REMOVED! SO, THE BLEND DOORS ARE A COMMON PROBLEM WITH AN EXPENSIVE FIX, AND IF YOU DON'T FIX IT, THE BLOWER MOTOR AND CONTROLLER WILL OVERHEAT, LEAVING YOU WITH NO AIR CONTROL TO REMOVE MOISTURE IN DAMP WEATHER. THE CONTROLLER COULD OVERHEAT, POSSIBLY CAUSE A FIRE, OR IF THE CONTROLLER AND BLOWER DON'T WORK, YOU HAVE NO WAY OF CLEARING FOGGY WINDOWS....BAD THING! VERY FRUSTRATED AS THIS SHOULD BE PART OF A MAJOR RECALL. WHY SHOULD SO MANY JEEP OWNERS HAVE TO PAY FOR A SIMPLE, YET EXPENSIVE FIX? *TR

BLEND AND RECIRCULATION DOOR FAILURES IN HVAC UNIT. FAILURE IS EXTREMELY COMMON, AND COSTS OVER $1,000 IN REPAIRS. *TR