2004 JEEP GRAND CHEROKEE Complaints

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE DOES NOT HAVE AIR BAGS AND THE HORN DOES NOT SOUND. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH. THE DEALER FROM WHERE THE VEHICLE WAS PURCHASED WOULD NOT ASSIST WITH ANY REPAIRS. THE CONTACT WAS CONCERNED WITH THE SAFETY OF THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 04-14-09 *BF THE CONSUMER STATED THE AIR NAG LIGHT WAS ON THE DAY SHE TEST DROVE THE VEHICLE. UPDATED 04/16/09.*JB

MY JEEP GRAND CHEROKEE 2004 ACCELERATED WHEN I BRAKED IN THE PARKING LOT. THE JEEP ACCELERATED AND LURCHED INTO A FENCE AND INTO THE YARD ON THE OTHER SIDE, WHEN MY FOOT WAS ON THE BRAKE. THE CAR WAS OUT OF CONTROL AND STOPPED WHEN IT HIT A STUMP IN THE YARD. *TR

IN COLD WEATHER,WHILE USING THE WINDSHIELD DEFROSTER,THE HOT AIR NEEDED TO KEEP FROST OFF WINDSHIELD SUDDENLY CHANGES TO COLD AIR ON ITS OWN. THIS IS VERY AGGRAVATING, AND POSES A GREAT DANGER IN NOT KEEPING THE WINDSHIELD CLEAR. THIS HAPPENS VERY FREQUENTLY. THE DEALERSHIP CAN MAKE A REPAIR, BUT THE COST IS PROHIBITIVE. *TR

3RD FAILURE OF CLIMATE CONTROL SYSTEM INSIDE VEHICLE CONTROLLING A/C, HEAT, VENTS, ETC. HAVE PAID A TOTAL OF $3119 TO HAVE IT REPAIRED WITH NEW OEM CHRYSLER REPLACEMENT PARTS BY CERTIFIED MECHANICS. THE SAME FAILURE CONTINUES TO OCCUR WHERE THE CLIMATE CONTROL "BLEND DOORS" BREAK IN THEIR PLASTIC HOUSING CAUSING THE DOORS TO MOVE INDEPENDENT OF THE COMPUTER CONTROL SIGNALS. IN THE WINTER, COLD AIR WILL BLOW REGARDLESS OF SETTING, AND IN THE SUMMER HOT AIR BLOWS - ALSO REGARDLESS OF SETTING. THIS LATEST FAILURE OCCURRED OUTSIDE OF THE WARRANTY. IT WAS ALREADY FIXED ONCE WITHIN WARRANTY PERIOD BEFORE 2 SUBSEQUENT FAILURES. DEALER REPS INFORMED ME THAT 80+% OF VEHICLES WITH DUAL CLIMATE CONTROL OPTION HAVE THIS PROBLEM. I HAVE OWNED A 2000 AND 2005 GRAND CHEROKEES AND HAVE ALSO EXPERIENCED THE SAME ISSUE WITH BOTH VEHICLES. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECOMES VERY DIFFICULT TO STEER AND LOCKS UP FOR 5- 10 SECONDS. THE FAILURE OCCURS INTERMITTENTLY. THE DEALER IS NOT TAKING RESPONSIBILITY FOR REPAIRING THE VEHICLE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)); HOWEVER, THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. HE BELIEVES IT SHOULD BE REPAIRED UNDER THE RECALL BECAUSE IT IS EXPERIENCING THE SAME DEFECTS. THE FAILURE MILEAGE WAS 41,000 AND CURRENT MILEAGE WAS 46,000. UPDATED 4/14/09 *CN UPDATED 04/17/09.*JB

2004 JEEP GRAND CHEROKEE WAS DAMAGED BY A FIRE DUE TO THE SAFETY RECALL F17. *NJ THE CONSUMER STATED THE DAY HE PICKED THE VEHICLE UP, THE SEATS WERE STILL NOT FUNCTIONING PROPERLY DUE TO THE FIRE DAMAGE TO THE WIRING AND MODULE. THE DRIVERS SEAT WAS NOT REASSEMBLED CORRECTLY AND THE LUMBAR SUPPORT HIT THE CONSUMER IN THE CENTER OF HIS BACK. AFTER A CLOSE EXAMINATION AT A LOCAL REPAIR SHOP, THE CONSUMER WAS TOLD THERE WAS NO EVIDENCE THE PASSENGER SEAT RECALL WAS EVER ADDRESSED. THE FOLLOWING MORNING, THE BATTERY WAS DEAD, THE PARKING AND SIGNAL LIGHTS CONTINUED TO BURN OUT AND PERIODICALLY THE DASH LIGHTS AND POWER WINDOWS DID NOT WORK. IT WAS DETERMINED THAT BOTH SEATS HAD ADDITIONAL FIRES AND INTERNAL HEAT DAMAGE. *JB

MY WIFE WAS PULLING INTO A PARKING SPOT WHEN OUR 2004 JEEP GRAND CHEROKEE LAREDO'S ENGINE SUDDENLY RACED AND THEN THE JEEP LEAPT FORWARD WITH GREAT FORCE AS SHE BRAKED. NO MORE THAT 3 FEET AWAY WAS A CONCRETE PLANTER THAT STOPPED THE JEEP. NO AMOUNT OF PRESSURE ON THE BRAKE PEDAL WOULD STOP THIS RAPID ACCELERATION. THERE WAS $4208 IN DAMAGES TO THE JEEP. *TR

SEAT TRACK FOR 2004 JEEP GRAND CHEROKEE CRACKED, CAUSING SEAT TO MOVE IN A RECLINING FASHION WITHOUT THE SEAT ACTUALLY RECLINING. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT SLIGHTLY RECLINED THE FRONT DRIVER'S SEAT AND THE SEAT FRAME FRACTURED. THE SEAT COULD HAVE COMPLETELY FAILED WHILE DRIVING, THUS INCREASING THE RISK OF A CRASH. THE DEALER STATED THAT HE WOULD BE RESPONSIBLE FOR REPLACING THE SEAT FRAME. THE REPAIR WOULD COST $600. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.

TORQUE CONVERTER WORE OUT OR WENT OUT CAUSING TRANSMISSION DAMAGE. NOTICED VEHICLE STALLED AND JERKED WHEN TRYING TO ACCELERATE AFTER SLOWING DOWN AND/OR STOPPING. INITIAL THOUGHT VEHICLE NEEDED A TUNE-UP, BUT PROBLEM EXISTED AFTERWARDS. TORQUE CONVERTER WARPAGE CAUSED TRANSMISSION FLUID TO LEAK WHICH LEAD TO DAMAGES TO TRANSMISSION. ADDED TRANSMISSION FLUID AT ONE POINT , RAN WELL FOR A WHILE THEN PROBLEM RETURNED. VERY EXPENSIVE TO REPAIR. *TR