2004 JEEP GRAND CHEROKEE Complaints

JEEP GRAND CHEROKEE LIMITED 2004- HEAT NOT WORKING PROPERLY DUE TO BLEND DOOR MISFUNCTIONING. SPENT $1200 AT JEEP/CHRYSLER DEALERSHIP TO FIX AND LESS THAN ONE WINTER LATER IT IS BROKEN AGAIN. EVEN REPLACED ALL PARTS T-WORKING AND NON WORKING PARTS. THIS IS A MAJOR PROBLEM WITH JEEP AND THIS SHOULD BE MADE A RECALL. THOUSANDS OF OTHERS ARE IN OUR SAME BOAT AND THERE ARE FORUM SET UP JUST ON THIS ISSUE. THIS IS TOO MUCH MONEY TO SPEND EVERY WINTER ON THE SAME MALFUNCTION! DROVE LESS THAN 10,000 MILES IN 12 MONTHS ON MY VEHICLE. THIS SHOULD NOT HAVE RECURRED. *TR

ABOUT 3,000 MILES AGO THE BRAKES BEGAN TO PULSE WHEN APPLIED DURING HIGHWAY TRIPS. THIS GREW WORSE AS TIME WENT ON. NOW THEY PULSE EVEN IN THE COLD WEATHER IN DECEMBER IN CT DURING SHORT TRIPS (2-3 MILES). WHEN THEY PULSE, THE STEERING WHEEL SHAKES BADLY (AS DOES THE WHOLE VEHICLE) ESPECIALLY AT HIGHER SPEEDS AND ON LONGER TRIPS. I WILL NO LONGER ALLOW MY WIFE TO DRIVE IT ON HIGHWAYS. TODAY I WENT TO ACTION MOTORS (JEEP DEALERSHIP IN DANBURY, CT) AND DISCUSSED THE ISSUE WITH TWO SERVICE MANAGERS. I WAS TOLD THAT THIS WAS "NORMAL" AND THAT WHEN BRAKES GET "HOT' THEY OVERHEAT THE ROTORS AND THE ROTORS WARP. ACTION MOTORS WANTED TO REPLACE THE ROTORS AT MY COST. THEY SAID THERE WAS NO JEEP RECALL ON THE ISSUE. I MENTIONED THAT THIS WAS THE IDENTICAL ISSUE THAT JEEP GRAND CHEROKEES HAD IN 1999 THROUGH 2003 AND WHY DID I HAVE TO PAY FOR THE DEFECTIVE DESIGN (DOES JEEP NOT REALIZE THAT BRAKES GET HOT WHEN THEY ARE USED). THEY TOLD ME THE ONLY REASON THAT JEEP OFFERED FREE REPAIR TO THOSE MODEL YEARS WAS THAT IT WAS A RESULT OF A "LAW SUIT" AGAINST JEEP. THEY ALSO TRIED TO CONVINCE ME THAT THIS WAS NORMAL ON ALL MAKES OF CARS AND TO EXPECT IT. I HAVE OWNED MANY CARS IN MY MANY YEARS OF DRIVING AND NONE HAVE EXPERIENCED THIS ISSUE UNDER ANY CONDITIONS OR ANY MILEAGE. SEEMS SOMEONE OR MANY MUST DIE BEFORE JEEP ACCEPTS RESPONSIBILITY. I DO NOT WISH TO HAVE JEEP REPAIR MY BRAKES AT MY COST. I NO LONGER TRUST THEIR INTENTIONS OR THEIR COMMITMENT TO SAFETY. I WOULD LIKE TO TAKE IT TO ANOTHER REPAIR SHOP BUT DO NOT KNOW HOW THAT MIGHT AFFECT ANY "RECALL" DIRECTED BY NHTSA THAT MAY OCCUR IN THE FUTURE. THE BRAKE REPAIR WILL HAVE TO BEEN DONE VERY SOON TO MAKE THE CAR SAFE TO OPERATE. SHAME ON JEEP. *TR

I LIFTED THE HOOD TO CHECK THE WASHER FLUID LEVEL. AS I TURNED TO PICK UP THE REFILL BOTTLE TO FILL THE CAR'S WASHER BOTTLE THE HOOD FELL ON ITS OWN. HAD MY HANDS OR HEAD STILL BEEN UNDER THE HOOD I WOULD HAVE SUSTAINED SIGNIFICANT INJURIES. THE HOOD STRUTS NOW FAIL EVERY TIME AND I HAVE TO USE A STICK TO HOLD THE HOOD UP. I WENT TO ACTION MOTORS (JEEP DEALERSHIP IN DANBURY, CT) ON 1/2/09 AND DISCUSSED WITH SERVICE MANAGERS. THEY SAID FAILURE OF THE HOOD STRUTS IS EXPECTED AND IS COMMON - ESPECIALLY IN COLD WEATHER. IN FACT, THEY TOLD ME THEIR SERVICE POLICY FOR ALL MECHANICS IS TO INSTALL A VICE GRIP ON ALL GRAND CHEROKEES HOOD STRUTS BEFORE ANY WORK BEGINS -- EVEN IF THE OWNER HAS NOT REPORTED THIS ISSUE. FAILURES OCCURRED TOO OFTEN TO ALLOW THEIR PEOPLE TO WORK UNDER THE HOOD WITHOUT THE VICE GRIP IN PLACE. WHILE THEY MAY HAVE ADVANCE KNOWLEDGE OF THIS HAZARDOUS ISSUE, MOST CAR OWNERS DO NOT. I ASKED IF JEEP HAD A RECALL ON THIS ISSUE AND WAS TOLD "NO." MY CAR IS ONLY 4 YEARS OLD. *TR

FAILURE OF CLIMATE CONTROL "BLEND DOOR MECHANISM. THIS HAS HAPPENED THREE TIMES TO THIS VEHICLE. WHEN IT FAILS, YOU CANNOT CONTROL THE A/C OR HEAT ON EACH SIDE OF THE VEHICLE. I REPAIRED ON BOTH OCCASIONS AT A COST OF $900 AND $700 RESPECTIVELY. THE VEHICLE IS NOW BROKEN AGAIN, WHICH WILL COST ANOTHER $900-1200 TO REPAIR FOR THE SAME ISSUE. THE DEALERSHIP SAID THIS IS VERY COMMON IN THIS MODEL. OBVIOUSLY A CASE OF AN INFERIOR PRODUCT OR INPUT FOR THIS COMPONENT. I HAVE CONTACTED JEEP /CHRYSLER AND THEY REFUSE TO DO ANYTHING. *TR

WJ BLEND DOOR BREAKAGE/FAILURE WITH 2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS. HOT OR COLD AIR BLOWS UNCONTROLLABLY ON DRIVERS SIDE OF DUAL AIR CONDITIONING. I HAVE BEEN QUOTED $1500 TO FIX THIS PROBLEM, BUT THIS HAS BEEN AN ONGOING PROBLEM WITH THIS VEHICLE SINCE I HAVE HAD IT SINCE 2005. WITH HOT AIR BLOWING CONTINUALLY ON DRIVERS FEET, THIS IS A POTENTIAL SAFETY HAZARD. *TR

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER COLD AIR BLOWING FROM DEFROSTER/HEATER SYSTEM DUE TO SUBSTANDARD COMPONENTS USED BY MANUFACTURER RESULTING IN DEFROST SYSTEM FAILURE THAT EXISTS ON THESE VEHICLES IN YEAR GROUP 1999-2004. THE MANUFACTURER, DAIMLER CHRYSLER HAS DONE NOTHING TO RESOLVE THIS ISSUE WITH CONSUMER/OWNERS OF THEIR VEHICLES. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE SEAT HEATER MALFUNCTIONED AND BURNED THROUGH THE SEAT. THE CONTACT SMELLED A BURNING ODOR AND IMMEDIATELY PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. HE EXITED THE VEHICLE AND NOTICED A BURN HOLE APPROXIMATELY THE SIZE OF A QUARTER. NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER) WAS SPECIFICALLY FOR THE PASSENGER SIDE SEAT HEATER, AND WOULD NOT INCLUDE THE DRIVER'S SIDE SEAT HEATER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 92,000.

THE BLEND DOORS ARE BREAKING ON MY 2004 GRAND CHEROKEE LIMITED. THEY ARE KNOWN TO FAIL AFTER APPROX. 50K TO 80K MILES, CAUSING THE DEFROSTER TO NOT WORK PROPERLY. THIS IS A BIG SAFETY ISSUE, ESPECIALLY IN THE WINTER WHEN THE DEFROSTER IS SO ESSENTIAL. *TR

HEAT AND AIR CONDITIONING DIED IN MY 2004 JEEP GRAND CHEROKEE OVERLAND, IT ONLY HAS 60,000 MILES ON IT AND I DID SOME SEARCHING ONLINE AND THIS IS A COMMON PROBLEM FOR THE 99-04 GRAND CHEROKEES. I LIVE IN A COLD WEATHER REGION AND CANNOT DEFROST MY WINDSHIELD MAKING IT QUITE DANGEROUS. IT WILL COST $1,200 TO FIX IT AND I CANNOT AFFORD TO PAY THAT. CHRYSLER IS SAYING IT IS MY RESPONSIBILITY TO FIX. BUT THE PROBLEM LIES WITH THE BLENDER ACTUATOR DOORS BEING TOO CHEAP WHEN BUILT. *TR

I HAVE A JEEP GRAND CHEROKEE THAT HAS HAD A BLEND DOOR FAILER DUE TO POOR DESIGN. MY UNDERSTANDING IS THIS IS A COMMON PROBLEM WITH THE HEATING SYSTEM. *TR