2002 JEEP GRAND CHEROKEE Complaints

CAR SHUTTERS WHEN APPLYING BRAKES. JEEP HAS KNOW ABOUT THIS PROBLEM SINCE THE MIDDLE OF 2002 AND EVEN SENT OUT TSB'S TO IT'S DEALERS. THE CALIPERS WERE DEFECTIVE CAUSING THE PADS TO WEAR UNEVEN THUS CAUSING THE ROTORS TO WARP. CHRYSLER SAYS YOUR PROBLEM NOT OURS , PAY TO HAVE IT FIXED. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE CONTACT STRUCK AN EMBANKMENT AND CAUSED THE VEHICLE TO FLIP. THE SEAT BELT DETACHED AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT LANDED IN THE PASSENGER SEAT AND HER HEAD WENT THROUGH THE MOON ROOF. A POLICE REPORT WAS FILED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 104,000 AND FAILURE MILEAGE WAS 98,000.

I OWN A 2002 JEEP GRAND CHEROKEE LIMITED AND IT IS EQUIPPED WITH DUAL CLIMATE CONTROL. I'VE NOTICED A FUNNY NOISE COMING FROM THE BOTTOM OF THE DASH IT ALMOST SOUNDS LIKE A TWISTING OR A CLAPPING NOISE. JUST RECENTLY I NEEDED TO TURN ON MY HEATER BECAUSE IT WAS REALLY COLD OUT AND FOR SOME REASON ALTHOUGH THE TEMP WAS SET ALL THE WAY TOO HIGH IT WAS STILL BLOWING COLD AIR FROM THE DRIVER SIDE. HOWEVER, THE PASSENGER SIDE STILL WORKED FINE. I BOUGHT THIS VEHICLE USED AND I KNOW IT WILL COST WAY MORE THAN I CAN EVER AFFORD FOR THIS REPAIR. I HAVE INVESTIGATED THIS ISSUE AND UNDERSTAND THAT THE PROBLEM IS IMMINENT TO JEEP OWNERS. I UNDERSTAND THAT THE COMPANY FEELS IT IS NOT A SAFETY ISSUE BUT A LUXURY. HOWEVER IT IS FOR MOST OF US THAT OWN A SUV IT IS BECAUSE WE NEED TO TRANSPORT OUR FAMILIES COMFORTABLY. FOR THAT IS WHAT THEY ADVERTISE. I HAVE A NEW BORN CHILD AND I THINK IT IS RIDICULES I CAN NOT TRANSPORT HER IN MY JEEP BECAUSE IT IS TO COLD FOR HER AND SHE WOULD BE AT RISK OF GETTING PNEUMONIA, BECAUSE THE CHRYSLER CORPORATION HAS FAILED TO TAKE CARE OF THEIR CUSTOMERS. PLEASE HELP US IN MAKING THE COMPANY FIX THEIR INADEQUATE CLIMATE CONTROL PROBLEM AND LIVE UP TO THEIR EXPECTATIONS. *TR

WHILE ROLLING UP DRIVER SIDE FRONT WINDOW, HEARD A LOUD NOISE WITHIN CAR DOOR. WINDOW THEN FELL INTO DOOR AND WOULD NOT GO BACK UP. INFORMED BY DEALER THAT THE REGULATOR WAS BROKEN. SERVICE DEPT STATED THAT THIS HAPPENS FREQUENTLY BECAUSE THE PART IS MADE OF PLASTIC. WAS CHARGED $295 FOR REPLACEMENT PART. EXACT SAME THING HAPPENED TO MY BROTHER, WHO ALSO OWNS A 2002 JEEP GRAND CHEROKEE, TWO MONTHS AGO. *TR

BLEND DOORS ON THE HVAC SYSTEM HAVE FAILED. PASSENGER SIDE ONLY BLOWS COLD AIR. A COMMON PROBLEM ON THESE JEEPS. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHEN THE CONTACT DEPRESSES THE BRAKE PEDAL TO STOP THE VEHICLE, THE FRONT END SHAKES. WHILE DRIVING DURING THE WINTER MONTHS AND DEPRESSING THE BRAKE PEDAL, THE FRONT END SHAKING CAUSES THE CONTACT TO LOSE CONTROL OF THE VEHICLE. HE EXAMINED THE BRAKES AND NOTICED THAT THE ROTORS WERE WARPED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT SERVICED. THE FAILURE OCCURRED AT VARIOUS SPEEDS. THE CURRENT MILEAGE WAS 42,340 AND FAILURE MILEAGE WAS 15,000.

BREAK IN DRIVERS SEAT POWER LIFT ASSEMBLY. COMPLETE BREAK IN STEAL WITH ADDITIONAL STRESS FRACTURES AND SPLITTING IN LOWER CHAIR FRAME MOUNTING RAIL CAUSING SEAT TO DISCONNECT FROM BASE. CONTINUED USE OF THIS VEHICLE COULD CAUSE SERIOUS INJURY DUE TO THE SEAT SURFACE IN WHICH THE DRIVER IS LOCATED, BECOMING DETACHED CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. *TR

MY 2002 CHRYSLER JEEP 4X4 GRAND CHEROKEE SUDDENLY TOOK OFF WITH NO BRAKES. THE ACCELERATOR SEEMED TO BE STUCK AND THE BRAKES WOULD NOT SLOW THE CAR DOWN. I WAS LEAVING THE PARKING LOT AT WORK. I HAD BOTH FEET ON THE BRAKES, PUT IT IN NEUTRAL AND PULLED THE EMERGENCY BRAKE. THIS STILL WOULD NOT SLOW THE CAR DOWN. I FINALLY MOVED THE GEAR INTO PARK AND THAT SEEMED TO WORK. AFTER TALKING TO PEOPLE AT WORK, THIS IS CONSIDERED A PROBLEM WITH THESE CARS. NO ONE CAN FIND ANYTHING WRONG WITH IT. I WILL NOT BUY ANOTHER JEEP OR CHRYSLER CAR AGAIN. I DON'T FEEL THEY STAND BEHIND THIS REPEATED PROBLEM. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE STEERING WHEEL, FLOOR, SEAT, AND INSTRUMENT PANEL VIBRATED. THERE WAS ALSO A MINOR PEDAL PULSATION (BRAKE ROUGHNESS) UNDER LIGHT TO MODERATE PEDAL APPLICATION. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE BRAKE CALIPERS WERE COVERED UNDER WARRANTY; HOWEVER, THE ROTORS AND PADS WOULD HAVE TO BE REPLACED AT HIS OWN EXPENSE. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 44,700.

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON AUGUST 11, 2005, THE FRONT PASSENGER SIDE WINDOW REGULATOR FAILED. THE WINDOW WAS UP AT THE TIME OF THE FAILURE. APPROXIMATELY ONE YEAR LATER, THE DRIVER SIDE WINDOW REGULATOR FAILED. THE WINDOW WAS UP AT THE TIME OF THE FAILURE AND THE CONTACT COULD HEAR A POPPING SOUND BEFORE THE FAILURE OCCURRED. A FEW MONTHS LATER, THE REAR DRIVER SIDE WINDOW FAILED IN THE SAME MANNER. THE DEALER REPAIRED ALL THE WINDOW FAILURES. ON SEPTEMBER 17, 2007 THE REAR DRIVER SIDE WINDOW FAILED AGAIN. THE CONTACT HAS ALL THE REPAIR ORDERS FOR THE FAILURES. THE FAILURE MILEAGE WAS 50,745 AND CURRENT MILEAGE WAS 79,362.