2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- DES MOINES, IA
THE BLEND DOOR IS BROKEN AND BLOWS COLD AIR. WINDOW DOES NOT DEFROST AND CAN'T SEE WELL IN WINTER. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- RAMSEY, NJ
MY 2004 JEEP GRAND CHEROKEES TAIL LIGHT GOES OUT WHEN THE BRAKE IS APPLIED. I'VE REPLACED THE BULB TWICE. IT IS A WIDESPREAD PROBLEM FROM WHAT I'VE READ ON THE INTERNET. PLUS, I WAS TICKETED TWICE (AFTER INITIAL REPLACEMENT) AND WARNED A THIRD TIME. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PLEASANT HILL, MO
ON ARE 2004 JEEP GRAND CHEROKEE OVERLAND WITH AUTOMATIC CLIMATE CONTROL THE BLEND DOORS HAVE FAILED AND THIS CAUSES THE HVAC UNIT TO EITHER BLOW HOT OR COLD WHEN TURNED ON BUT YOU HAVE NO CONTROL OF IT. WE HAVE HAD THE A/C KICK ON WHEN UNIT WAS SET TO HEAT/DEFROST IN THE MIDDLE OF WINTER AND THIS CAUSES A SAFETY ISSUE AS THE WINDSHIELD WILL START ICING UP OR FOGGING UP IF IT'S NOT REAL COLD OUT AND AS MY WIFE DRIVES THIS VEHICLE DAILY I WANT HER IN A SAFE VEHICLE. WE HAVE ALSO HAD THE HEATER KICK ON WHEN USING THE A/C AND ALL YOU CAN DO IS TURN THE HVAC UNIT OFF AND ROLL DOWN THE WINDOWS. FROM WHAT I HAVE BEEN TOLD ALL GRAND CHEROKEE'S HAVE THIS PROBLEM JUST AT DIFFERENT INTERVALS. I KNOW SOME PEOPLE WHO HAVE HAD MULTIPLE FAILURES OF THIS PART. TO GET THE REPAIRS DONE AT A DEALER WE WERE QUOTED $950 TO FIX IT BUT I BELIEVE JEEP SHOULD BE LOOKING INTO THIS AS IT IS SUCH A COMMON PROBLEM AND IT CAUSES A MAJOR SAFETY ISSUE DURING THE WINTER MONTHS IF AND WHEN THE HEATER/DEFROSTER QUITS WORKING. WHEN THE HVAC SYSTEM GETS STUCK THERE IS NOTHING YOU CAN DO TO FIX IT SOMETIMES IT WILL STICK FOR A FEW HOURS OTHER TIMES IT WILL NOT WORK FOR A DAY OR TWO. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- TAMPA, FL
RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. THE COST TO REPAIR THIS ISSUE, WHICH HAS BEEN KNOWN TO POP UP AGAIN AFTER ANOTHER 50K MILES AFTER REPAIR, IS GENERALLY $800-$1500 FROM A DEALERSHIP. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- WHEATON, IL
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE HEATER BLOWS COLD AIR. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CHARGED $97 FOR A DIAGNOSTIC, BUT COULD NOT LOCATE A FAILURE CODE. SHE TOOK THE VEHICLE TO AAMCO AND THEY CHANGED A HOSE AND CLEANED THE VENTS; HOWEVER, THE FAILURE PERSISTED. SHE TOOK THE VEHICLE TO A PRIVATE MECHANIC, WHO REPLACED THE THERMOSTAT AND STATED THAT THE INSTRUMENT PANEL MAIN CIRCUIT BOARD FAILED. A REPORT WAS FILED WITH THE MANUFACTURER AND ASSIGNED REFERENCE NUMBER 18091070. THE MANUFACTURER STATED THAT THE MILEAGE EXCEEDED THE WARRANTY; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 82,000 AND CURRENT MILEAGE WAS 83,000. UPDATED 12/22/08. *LJ THE CONSUMER STATED THE HEAT DIDN'T WORK, BUT THE THERMOSTAT WOULD GET WARM. THE DEALER INFORMED THE CONSUMER THAT THE BLENDER AND CIRCULATION BOARD NEEDED TO BE REPLACED. UPDATED 12/23/08.*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- BELLEVUE, NE
DASHBOARD HAS A LOUD CREAKING SOUND COMING FROM ITS UNDERSIDE WHEN TURNING ON VENTILATION? THERE IS CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF. THERE ARE STRANGE NUMBERS POPPING-UP ON THE CLIMATE CONTROL DISPLAY. THE COLD IR BLOWS FROM ONE SIDE OF THE DASH EVEN WHEN THE HEAT IS TURNED ON. RESEARCH HAS SHOWN ALL 1999-2004 JEEP GRAND CHEROKEES WITH ELECTRONIC DUAL CLIMATE CONTROLS WILL EVENTUALLY REQUIRE MAJOR REPAIR IN ORDER TO CURE HOT AIR/COLD AIR BLOWING FROM VENTS WHEN THEY'RE NOT SET TO DO SO. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SMITHVILLE, MO
JEEP GRAND CHEROKEE HVAC BLEND DOOR MALFUNCTION WILL NOT ALLOW PROPER VISION THROUGH WINDSHIELD DUE TO DEFROSTER NOT WORKING PROPERLY. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- CHARLESTON, SC
FRONT ROTORS ARE WARPED I HAVE HAD TO GET THEM REPLACED OR RESURFACED EVERY 8,000 MILES THIS IS A JEEP GRAND CHEROKEE. I FIND THAT THE BRAKES START TO PULSATE EVERY TIME ITS TIME TO REPLACE OR RESURFACE ROTORS . I HAVE TO PAY OUT MONEY EACH TIME THIS IS VERY DANGEROUS CAN SOME ONE TELL ME IF CHRYSLER HAS A PERMANENT FIX FOR THIS PLEASE HELP *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PLATTSMOUTH, NE
FRONT ROTORS ARE WARPED. HAD THEM REPLACED BY THE DEALER AT 14,591 MILES AND RESURFACED (TURNED) AT 22,214 MILES. BOTH TIMES UNDER WARRANTY. I CURRENTLY HAVE 29,779 MILES ON THE JEEP AND THE ROTORS ARE CAUSING THE BRAKES TO, ONCE AGAIN, PULSATE EVERY TIME I APPLY THEM. IT'S NO LONGER UNDER WARRANTY. IF I HAVE TO HAVE THEM REPLACED OR RESURFACED EVERY 8000 MILES... THIS IS GOING ADD UP. IF I CONTINUE TO USE THEM IN DISREPAIR, I THINK THIS MAY BE DANGEROUS. IT FEELS DANGEROUS. CHRYSLER NEEDS TO FIND A PERMANENT "FIX" FOR THIS PROBLEM. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PLATTSMOUTH , NE
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT ROTORS WERE REPLACED AND TURNED TWICE APPROXIMATELY 8,000 MILES APART. THE VEHICLE WAS TAKEN TO A DEALER AND THEY STATED THAT THE ROTORS ARE WARPED AGAIN, WHICH IS CAUSING THE VEHICLE TO PULSATE AND VIBRATE WHEN BRAKING. THE CURRENT MILEAGE WAS 29,779 AND FAILURE MILEAGE WAS 14,591.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE