1998 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE), BUT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AFTER A SAFETY RECALL ON A 1998 JEEP GRAND CHEROKEE FOR POSSIBLE FUEL LEAK AND IGNITION SOURCE, THE VEHICLE WAS INSPECTED BY THE DEALER. THE REMEDY WAS TO INSTALL A NEW OEM TRAILER HITCH. AN AFTERMARKET TRAILER HITCH WAS INSTALLED BY ME ROUGHLY 15 YEARS AGO. THE INSPECTION SAID THE EXISTING HITCH PASSED AND WAS OK, THEREFORE THE DEALER DID NOTHING. MY CONTENTION IS THAT THE EXISTING HITCH IN SERVICE FOR 15 YEARS IS NOT ADEQUATE. CORROSION HAS TAKEN ITS TOLL AND HALF OF THE STRUCTURAL INTEGRITY IS GONE, THEREFORE IT DOES NOT OFFER ADEQUATE PROTECTION TO THE TANK MAKING THIS VEHICLE UNSAFE. IT IS EVIDENT AFTER WAITING YEARS TO GET THIS REMEDIED BY CHRYSLER THAT THEY ARE WAITING FOR THESE OLDER MODEL JEEPS TO DISAPPEAR TO THE RECYCLE YARD AND THEREFORE WILL NOT RECTIFY THE PROBLEM. *TR

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY SHIFT FROM DRIVE TO A LOWER GEAR. THE VEHICLE WAS REPAIRED BUT THE REPAIRS WERE UNKNOWN. HOWEVER, THE FAILURE HAD RECURRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE DEALER REFUSED TO REPAIR THE VEHICLE UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE..UPDATED 11/06/14 *BF THE CONSUMER STATED MANUFACTURER APPEARED TO HAVE BEEN CONTACTED BY THE DEALER AND CLAIMED THE RECALL WAS PERFORMED. THE CONSUMER STATED THE RECALL WAS NOT PERFORMED. THE DEALER WOULD NOT PRESENT ANY PROOF OF REPAIR UNDER RECALL. UPDATED 7/27/2015*JS

TL* THE CONTACT OWNS A 1998 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALL OF MY DASH GAUGES GO OUT AT ANY GIVEN TIME. THERE WILL BE A BEEP AND THEN THE SPEEDOMETER AND ALL THE REST DO NOT REGISTER. THE CK ENGINE LIGHT WILL BE ON AND THE FUEL LIGHT. THE POWER WINDOWS WILL NOT GO DOWN, THE AC WILL NOT WORK, RADIO, AND NOW HEAD LIGHTS ARE BEING AFFECTED AND NEARLY CAUSED ME TO CRASH. I HAVE BEEN TERRIFIED !! I WORKED AND SAVED TO GET A NEW IGNITION SWITCH INSTALLED HOPING SINCE IT POWERS SO MANY PLACES AT ONCE THAT IT WOULD WORK, BUT AFTER $174.40 AND A WEEK WITHOUT TRANSPORTATION I PICKED MY CAR UP TODAY AND AFTER DRIVING IT ABOUT 15 MILES IT STARTED DOING THE SAME THING. NOW I AM READING THAT MANY PEOPLE ARE HAVING SIMILAR PROBLEMS WITH THIS MAKE AND MODEL AND FINDING YOUR SITE GIVES ME HOPE THAT MAYBE I WILL GET SOME MUCH NEEDED HELP. THANKS FOR ANY HELP YOU CAN GIVE TO ME IT IS GREATLY APPRECIATED. *TR

I WENT IN TO HAVE THE RECALL OF MY 1998 JEEP GRAND CHEROKEE DONE THIS MORNING (SAFETY RECALL N45/NHTSA 13V-252 REAR STRUCTURAL REINFORCEMENT), AND THE JEEP DEALER REFUSED TO INSTALL THE TRAILER HITCH PER THE RECALL SPECIFICATIONS. THEY SAID THAT IT LOOKED FINE AND PUT A STICKER ON IT AFTER MAKING ME WAIT FOR 2 HOURS. THIS, EVEN THOUGH THE AFTERMARKET HITCH THAT IS INSTALLED ON MINE IS SO CORRODED THAT THE BALL AND ATTACHMENT POINT CANNOT BE REMOVED. WHEN I REMINDED THE DEALER OF THE FACTS, AND THAT HAVING THE HITCH STICKING OUT THAT FAR FROM THE BACK EXACERBATES THE HAZARD THAT EXISTS, HE ACTUALLY SAID "THAT'S YOUR PROBLEM". SO IT APPEARS THAT ALL OF THESE DELAYS HAVE ACTUALLY BEEN CHRYSLER ACTING IN ACCORDANCE WITH ITS INTERNAL PLAN TO CERTIFY ALL INSTALLED TRAILER HITCHES AND NOT INSTALL NEW ONES. AND IN CASES LIKE MINE WHERE THE RISK IS EXACERBATED BY RUSTY SHARP HITCH COMPONENTS THAT MIGHT ACT AS A SPEAR TO PUNCTURE THE TANK, DEALERS COULD CARE LESS. WHEN I OBTAINED A COPY OF THE ACTUAL RECALL DOCUMENT I FOUND THAT CHRYSLER HAS CAREFULLY CRAFTED A DISINCENTIVE FOR DEALERS TO DO ANYTHING OTHER THAN SAY THAT ANY HITCH INSTALLED MEETS THE STANDARD. THEY GET PAID .4 HOURS FOR INSPECTING, BUT ONLY 1 HOUR FOR REMOVING A RUSTY HITCH AND INSTALLING A COMPLETELY NEW ONE, WHICH WOULD LIKELY TAKE TWO HOURS. THE MANAGER OF THE DEALERSHIP TOLD ME THAT THEY ARE LOSING MONEY ON EVERY HITCH THEY INSTALL AND THEY HAVE NO INTENTION OF MAKING HITCH WIRING WORK ON ANY OF THOSE INSTALLED. THE DEALERSHIP EVEN ADVISED ME TO TAKE MY HITCH OFF MYSELF AND COME BACK. WHAT A MONUMENTAL WASTE OF TIME - MINE AND YOURS, SINCE THEY ARE CLEARLY THUMBING THEIR NOSE AT THE LETTER AND SPIRIT OF THE NHTSA AGREEMENT. I APPRECIATE WHAT YOU ARE DOING HERE, BUT TO SAY IT'S NOT WORKING IS A PROFOUND UNDERSTATEMENT... *TR