2000 JEEP GRAND CHEROKEE Complaints
View complaints related to 2000 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,350 complaints submitted for the 2000 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2000 JEEP GRAND CHEROKEE- SPRINGFIELD, OR
TWO OR THREE TIMES A YEAR THE LEFT REAR BLINKER WILL HAVE TO BE REPLACED DUE TO THE HOUSING MELTING THE CONTACTS AND BURNING SO IT STOPS WORKING. THE TWO BACK DOORS WILL INTERMITTENTLY NOT UNLOCK WITH THE KEY REMOTE (VERY FRUSTRATING!) THE LEFT BACK DOOR WINDOW WILL STOP GOING UP AND DOWN AND WE ARE TOLD BY THE ONE THAT REPAIRED IT THAT THE WIRES FOR ALL OF THAT IS RUNNING THROUGH THE DRIVERS SIDE DOOR HINGE FROM THE DASH AND GETS PINCHED OFF FROM BEING BENT! THE FRONT END WILL GROWL WHEN I MAKE A LEFT TURN, I HEAR A HOWLING FROM THE REAR END AT SPEEDS OF 35 MPH AND UP. WHEN I COME TO A QUICK STOP AND MAKE A SHARP TURN IT SOUNDS AND FEELS LIKE THE REAR END SHIFTS FORWARD AN INCH OR TWO. THE BRAKES HAVE ALWAYS GRABBED AND JERKED LIKE THEY WERE WARPED WHILE COMING TO A STOP. I HAVE OWNED IT FOR THREE YEARS AND HAVE HAD TO PUT TWO WATER PUMPS IN IT. THE WIPER WASHERS HAVE NEVER WORKED. THE SPARE TIRE WELL USE TO FILL UP WITH WATER WHEN IT RAINED AND ONE DAY MY HUSBAND PUT A SCREW IN THE BOTTOM OF THE BACK LICENSE PLATE AND IT STOPPED FILLING UP WITH WATER! MY BRAND NEW CD MAGAZINE HAS STOPPED WORKING AND I'M GUESSING ITS BECAUSE OF THE LOCATION OF THE DECK ITSELF. BEING RIGHT OVER THE REAR TIRE WELL THE VIBRATIONS HAVE PROBABLY WRECKED HAVOC ON THE PLAYERS EYE. IT SEEMS AS THOUGH OVER HALF OF THE REPAIRS ON THIS JEEP HAVE COST US AT LEAST $1000.00 EACH. I COULD GO ON FOR HOURS AND I HAVE RECEIPTS FOR EVERY ONE OF THEM! NOW I THINK I AM SEEING WHAT LOOKS TO BE A LEAK FROM THE PLASTIC GAS TANK. I WANT TO KNOW WHY MY YEAR OF THIS JEEP, 2000, WAS SKIPPED OVER FROM THE RECALLS?
Source: NHTSA WEB SITE -
2000 JEEP GRAND CHEROKEE- SPRINGFIELD, OR
THIS IS JUST THE BEGINNING OF MY COMPLAINTS, IT WILL TAKE ANOTHER 3 OR 4 OF THESE FORMS TO TOUCH ALL OF THEM. WHILE RUNNING THE HEATER WITH THE FAN GOING IT STARTED SMELLING LIKE IT WAS BURNING AND THEN THE BLOWER QUIT RUNNING. IT TURNED OUT TO BE THE BLOWER MOTOR RESISTOR. IT HAD MELTED TO THE POINT OF FUSING THE WIRES INTO THE PLASTIC WHICH THE RESISTOR WAS MADE OF. IT WAS A FIRE HAZARD! THE PART COST US $270.00 NOT INCLUDING LABOR. IN THE MIDDLE OF A HUGE RAINSTORM THE DRIVER SIDE WINDOW QUIT WORKING AND WOULDN'T GO UP, UPON LEAVING THE DEALERSHIP AND HAVING THE WINDOW MECHANISM REPLACED, THE AIRBAG LIGHT ON THE DASH STARTED INTERMITTENTLY CHIMING AND HAS NEVER STOPPED. THE DEALERSHIP SAID THE CLOCK SPRING NEEDS TO BE REPLACED AT $395.00. SINCE I HAD JUST HAD TO HAVE THE HEATER CORE FIXED TO KEEP IT FROM DUMPING ALL OVER THE CARPET, I COULDN'T AFFORD TO FIX IT OR HAVE THE A/C COMPRESSOR CLUTCH WHICH WAS FROZEN, REPLACED EITHER, ANOTHER $702.00. I HAVE OWNED THIS JEEP SINCE JAN OF 2012. BEGINNING WITH A NEW MOTOR I HAVE PAID FOR THIS VEHICLE 3 TIMES OVER DUE TO REPAIRS AND PROBLEMS STEMMING FROM THE FACTORY AND THE CHEAP WAY IT WAS BUILT.
Source: NHTSA WEB SITE -
2000 JEEP GRAND CHEROKEE- MACOMB, MI
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:15V115000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED MULTIPLE TIMES OF THE ISSUE AND INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN HE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JEEP GRAND CHEROKEE- ALBUQUERQUE, NM
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT 40 MPH, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WOULD ONLY RESTART IF IT HAD BEEN PARKED FOR A PERIOD OF TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 95,100.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JEEP GRAND CHEROKEE- CITRUS HEIGHTS, CA
INITIAL HAPPENING DRIVING A SAFE SPEED AND CAR COMPLETELY SHUTS DOWN. WAS ABLE TO RESTART AND DROVE TO NEAREST STATION...WHICH STARTED A SERIES OF PCM REPLACEMENTS. I NOW UNDERSTAND THAT THERE ARE NOT NEW PCM'S THAT CAN BE INSTALLED. NOTHING BUT REFURBISHED ONES, SO EACH TIME I'M GETTING SOMEONE ELSE'S PROBLEMS. MAYBE NOT THE ORIGINAL ONE I HAD BUT EVENTUALLY ANOTHER ONE COMES UP...WHERE THE CAR COMPLETELY SHUTS OFF. MY UNDERSTANDING IS THAT IT IS A PROBLEM WITH THE 2000 MODELS. MY REAL ISSUE IS THAT WHY DOESN'T THE CAR MANUFACTURE OFFER A NEW PCM TO INSTALL. NOW WAITING FOR THE NEXT CUTOFF...HAVE POURED TOO MUCH MONEY INTO THE CAR TO SELL. THIS THE 3RD REPLACEMENT AND INSTALLED FEB. 2015, FIRST ONE MAY 2012 , THE SECOND ONE FEB. 2014
Source: NHTSA WEB SITE -
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2000 JEEP GRAND CHEROKEE- PRAIRIE DU ROCHER, IL
TL* THE CONTACT OWNS A 2000 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CAM AND CRANK SENSORS WERE FAULTY. THE SENSORS WERE REPLACED, BUT THE VEHICLE CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WOULD ALSO STALL DUE TO THE MAIN COMPUTER OVERHEATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE SCREWS TO THE COMPUTER. NO FURTHER INFORMATION WAS AVAILABLE. IN ADDITION, THE FRONT DRIVER SIDE SEAT RAILS MALFUNCTIONED CAUSING THE SEAT TO MOVE WHILE OPERATING THE VEHICLE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 JEEP GRAND CHEROKEE- LEWISTOWN, PA
AIR BAG LIGHT ILLUMINATES AND CHIMES SPORADICALLY. I WAS TOLD BY JEEP MECHANIC, THE CLOCK SPRING NEEDS TO BE REPLACED AT $370.00. THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENCE.
Source: NHTSA WEB SITE -
2000 JEEP GRAND CHEROKEE- MOUNT PLEASANT, SC
MY REAR CORNER BRAKE LIGHTS CONSTANTLY HAVE ISSUES EITHER IN THE TAILLIGHT ASSEMBLY OR THE BULB INSTALLATION CONNECTION -- I AM STILL NOT SURE WHERE THE ISSUE IS REALLY. I WILL REPLACE THE BULB AND IN 3 MONTHS OR SO MY BRAKE LIGHT IS OUT ON ONE SIDE THEN A SHORT TIME LATER THE OTHER SIDE. I CAN'T TELL YOU HOW MANY JEEPS I SEE WITH AT LEAST ONE BRAKE LIGHT BEING OUT. ALSO IF MY LIGHTS ARE ON, THEN BOTH REAR BRAKE LIGHTS GO OUT. IF I TURN THE LIGHTS OFF, MAYBE ONLY ONE BRAKE LIGHT WILL NOT WORK. I'VE HAD SEVERAL PEOPLE TELL ME WHEN THEY ARE BEHIND ME THAT I HAVE NO BRAKE LIGHTS, WHICH MEANS IF THEY WERE NOT PAYING ATTENTION THEY WOULD HAVE HIT ME! AND AS WE ALL KNOW, PAYING ATTENTION IS A HUGE ISSUE TODAY WITH SO MANY CELL PHONE DISTRACTIONS. I AM SHOCKED THERE IS NOT A RECALL ON THE GRAND CHEROKEE THAT I CAN FIND ON MY ORIGINAL FACTORY TAIL LIGHTS.
Source: NHTSA WEB SITE -
2000 JEEP GRAND CHEROKEE- DULUTH, MN
ALTHOUGH NO ACCIDENT YET, I WANTED TO SAY THAT I HAVE NEVER RECEIVED ANY NOTICE FROM FCA ABOUT THE "CUSTOMER SATISFACTION CAMPAIGN" (BECAUSE ALTHOUGH THE GAS TANK HANGS UNDER THE REAR BUMPER, YEAR 2000 WAS NOT INCLUDED IN THE "RECALL" TRAILER HITCH DEAL). I BOUGHT IT NEW AND AM STILL LIVING AT THE SAME ADDRESS. I ALSO WANTED TO NOTE THAT ANOTHER ISSUE WITH THE GC IS THAT THE BRAKE AND TAIL LIGHTS OFTEN STOP WORKING. THE SOCKET GETS SCORCHED AND YOU HAVE TO GO TAKE IT APART, PRY THE CONTACTS UP JUST RIGHT AND PUT ALUMINUM FOIL UNDER THEM (GOOGLE GRAND CHEROKEE BRAKE LIGHTS). THAT WORKS FOR A WHILE, THEN YOU HAVE TO DO IT AGAIN. I'VE BEEN STOPPED TWICE IN 6 MONTHS FOR IT. SOMETIMES THE TAILLIGHT WORKS BUT ACTUALLY GOES OUT WHEN YOU STEP ON THE BRAKE. IN ANY CASE, HAVING A GAS TANK PRONE TO EXPLODING WHEN REAR ENDED ALONG WITH BRAKE LIGHT ISSUES IS NOT A GOOD THING. THE DOOR LOCKS ON THE PASSENGER SIDE ALSO CANNOT BE UNLOCKED EXCEPT FROM INSIDE THE VEHICLE, WHILE THE DRIVERS SIDE HAVE TO BE LOCKED MANUALLY (AGAIN, IT'S ALL OVER GOOGLE. IT'S CALLED THE ANGRY DUCK FOR THE NOISE THE LOCKS MAKE. I HAVE BEEN WAITING FOR NHTSA TO MAKE A OTHER ANNOUNCEMENT ABOUT THIS - THE NEWS WAS THEY WERE GOING TO IN A WEEK OR SO, BUT THAT WAS 3 WEEKS AGO. THANKS [XXX] [XXX]@GMAIL.COM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Source: NHTSA WEB SITE -
2000 JEEP GRAND CHEROKEE- WASHINGTON, DC
THE INSTRUMENT CLUSTER IN THE DASH FAILS, ALL WARNING LIGHTS ARE ON, POWER WINDOWS DON'T WORK, AUTO LIGHTS DON'T WORK, HALF OF AC DOESN'T WORK, RADIO DOESN'T WORK, CRUISE CONTROL DOESN'T WORK.
Source: NHTSA MOBILE APP