2009 JEEP GRAND CHEROKEE Complaints

ON TWO OCCASION MY CHECK ENGINE LIGHT CAME ON. BOTH TIMES THE THERMOSTAT GAGE KEPT GOING UP AND DOWN. ON BOTH OCCASION I TOOK THE VEHICLE TO HAVE IT CHECKED. ON THE SECOND OCCASION THAT THIS HAPPENED I WAS TOLD THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED FOR THIS PROBLEM. (PULL CODE #P2181) I WAS ALSO TOLD THAT I HAD TO TAKE THE VEHICLE TO A DEALER TO HAVE IT TAKEN CARE OF. SINCE THIS IS A MANUFACTURING ISSUE I FELT THAT IT SHOULD BE TAKEN CARE AT NO COST TO ME BUT WAS INFORMED THAT I WOULD NEED TO IN FACT PAY FOR THIS UPDATE. (NOT ONLY DO I NEED TO PAY BUT I ALSO HAVE TO TAKE TIME OFF FROM WORK TO HAVE THIS DONE). *TR

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE TIRE PRESSURE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. IMMEDIATELY FOLLOWING, THE FRONT PASSENGER SIDE TIRE LOST AIR PRESSURE. THE DEALER STATED THAT THE VALVE STEM WAS CORRODED AND FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 28,200.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE OCCURRED ON THREE OTHER OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50,000.

WHILE DRIVING THE JEEP GRAND CHEROKEE, THE CAR COMPLETELY TURNS OFF WHILE IN DRIVE. WITHIN SECONDS POWER STEERING IS LOST. THIS OCCURS WITHOUT ANY INITIATING EVENT AND OCCURS AT RANDOM. MOST RECENTLY THE ISSUE OCCURRED WHILE DRIVING AT 65 MPH. THE CAR HAS BEEN SERVICED 8 TIMES, WITHOUT ANYTHING BEING RESOLVED. *TR

THE FOLLOWING INCIDENTS OCCURRED AFTER PERFORMANCE OF CHRYSLER SAFETY RECALL N23/NHTSA 13V-175. WE USE OUR 2009 GRAND CHEROKEE AS A TOWED VEHICLE BEHIND OUR MOTORHOME. PRIOR TO RECALL EXECUTION THE 4WD SYSTEM PERFORMED AS EXPECTED BY GOING INTO THE "N" POSITION WHEN SELECTED. SINCE RECALL N23 I HAVE EXPERIENCED SEVERAL INSTANCES OF FAILURE OF THE TRANSFER CASE TO SHIFT INTO "N". EVEN REPLACING THE TRANSFER CASE ACTUATOR AT MY EXPENSE ONLY TO INCUR THE SAME SITUATION TWO TIMES AGAIN. THE FIRST OCCURRENCE, POST RECALL,RESULTED IN MY HAVING TO PAY $91.17 FOR A "RESET" OF THE ACTUATOR WHEN OUT OF TOWN AND THEN I PAID ($789.30) FOR REPLACEMENT OF THE ACTUATOR AFTER ARRIVING HOME AT MY LOCAL DEALERSHIP. NEXT FAILURE OCCURRED AFTER FOUR ACTIVATIONS WHEN OUT OF TOWN RESULTING IN A JEEP DEALER AGAIN PERFORMING N23. THAT ACTION ALLOWED US TO RETURN HOME AND NOW AFTER ONLY THREE ACTIVATIONS OF THE ACTUATOR, I FIND THE "SERVICE 4WD SYS" WARNING WHEN "N" IS SELECTED. I HAVE NOT CONTACTED MY DEALER ABOUT THIS LATEST FAILURE BUT WILL VERY SOON. WE SIMPLY CAN NOT HAVE THIS TYPE OF CONDITION WITH OUR VEHICLE. DURING ONE OF THE FAILURES, THE WIFE DROVE THE GC AND I DROVE THE MOTORHOME OVER 300 MILES DUE TO A DEATH IN THE FAMILY AS WE DID NOT FIND IT CONVENIENT, AT THAT MOMENT, TO ONCE AGAIN ATTEMPT REPAIRS ON THIS CAR. IN RESEARCHING THIS SITUATION ON THE INTERNET, I FIND THAT THERE ARE MANY OTHERJEEP OWNERS IN THE SAME SITUATION POST N23. PLEASE VERIFY THIS STATEMENT BY REVIEWING ANY JEEP FORUM AS WELL AS WWW.IRV2.COM.IN SOME CASES OWNERS (LIKE US) HAVE HAD TO PAY FOR REPAIRS AND IN OTHER CASES, DEALERS REPAIRED THE VEHICLES AT NO COST TO THE OWNERS. IT SHOULD BE OBVIOUS TO ANYONE THAT CHRYSLER CAUSED THIS SITUATION DESPITE THEIR REFUSAL TO PUBLICLY ACCEPT RESPONSIBILITY. A SOFTWARE REWRITE WON'T REPAIR A CRACKED CIRCUIT BOARD. PLEASE MAKE THINGS RIGHT.THANK YOU. *TR

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE KEY WAS NOT WORKING PROPERLY AND IT FAILED TO OPEN THE DOOR. THE CONTACT STATED THAT THE PLASTIC HAD BEGUN TO DECAY. THE CONTACT STATED THAT DUE TO THE FAILURE TWO KEYS HAD TO BE REPLACED. THE FAILURE MILEAGE WAS 48,387.

TL* THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE DEALER WAS UNABLE TO LOCATE AND DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000...UPDATED 09-05-14 *BF UPDATED 09/16/2014 *JS

TWICE WITHIN THE PAST MONTH, MY 2009 JEEP GRAND CHEROKEE WITH APPROXIMATELY 85,000 MILES HAS STALLED ON ME WHILE DRIVING. BOTH TIMES I TOOK IT TO A GARAGE; THE SECOND TIME I TOOK IT TO A JEEP DEALER/SERVICE CENTER. NO CODES WERE THROWN EITHER TIME AND NEITHER SERVICE PERSON WAS ABLE TO DUPLICATE THE PROBLEM. IT MAY BE A COINCIDENCE, BUT BOTH TIMES THIS HAPPENED, I HAD FILLED MY TANK WITH GAS THAT DAY. ON BOTH INSTANCES, I WAS ABLE TO PUT THE CAR IN PARK AND RESTART THE CAR WITH NO ISSUES. ADDITIONALLY, FOR THE PAST FEW MONTHS, THE CAR OFTEN DOES NOT START ON THE FIRST TRY. IT WILL START WITH NO PROBLEMS ON THE SECOND ATTEMPT. DEALERSHIP HAS REPLACED THE WIN MODULE; THIS DID NOT SEEM TO HELP. THE THROTTLE BOTTLE WAS ALSO REPLACED IN CASE THAT WAS CAUSING THE STALLING; THAT DID NOT HELP EITHER.I NOW FEEL AS IF I AM RISKING MY LIFE AND MY KIDS' LIVES EVERY TIME I STEP INTO THE CAR AND TAKE IT ON THE HIGHWAY. IF THIS STALLING ISSUE HAPPENS ON A HIGHWAY, WE COULD BE KILLED IN AN INSTANT. VERY DANGEROUS AND THE SERVICE PEOPLE DON'T SEEM ALL THAT CONCERNED...THEY CAN'T PINPOINT THE ISSUE SO THEY CHARGE ME $100+ AND SEND ME ON MY WAY. *TR

WHILE I AM DRIVING THE KEY WILL FLIP BACK, THUS SHUTTING THE CAR OFF WHILE IN MOTION. IT HAS HAPPENED SEVERAL TIMES, HITTING BUMPS, AND SIMPLY DRIVING ALONG THE ROAD. EVERYTHING WILL LOCK UP, CAN NOT STEER, I HAVE ALMOST WRECKED ON SEVERAL OCCASIONS. *TR

TL * THE CONTACT OWNS A 2009 JEEP GRAND CHEROKEE LAREDO (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE PAST 60 MPH AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE INPUT SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 15,000.