2002 JEEP GRAND CHEROKEE Complaints

HEAT STOPPED WORKING ON THE PASSENGER SIDE OF MY VEHICLE. NOW THERE SEEMS TO BE LITTLE TO NO HEAT ON THE DRIVER'S SIDE. I WAS TOLD THAT THIS HAS BEEN AN ISSUE WITH THE JEEP GRAND CHEROKEE LINE, AND YET NOTHING IS DONE ABOUT IT. OF COURSE THIS ALWAYS SEEMS TO HAPPEN AFTER THE WARRANTY HAS EXPIRED. I HAVE YET TO PURSUE REPAIRS AS THIS WILL COST ME ALMOST $500. *TR

MY PASSENGER SIDE HEAT IS BLOWING COLD AIR AND I UNDERSTAND THIS IS A COMMON PROBLEM. IT HAS BEEN REPAIRED BEFORE AND I'M NOT GOING TO PAY ANTHER $900 BECAUSE ITS JEEPS FAULT. *TR

THE BLEND DOORS ON MY 2002 GRAND JEEP CHEROKEE HAVE BROKEN AND NO HEAT TO DEFROSTER OR TO INTERIOR CAR. JEEP MIXED PROBLEM IN 2004 MODELS BUT REFUSES TO ISSUE A RECALL. THIS IS A MAJOR PROBLEM/SAFETY ISSUE SINCE WINDSHIELD WILL NOT DEFROST AND CAUSE POTENTIAL ACCIDENT. MANY PEOPLE HAVE LEFT MESSAGES TO YOUR WEBSITE ABOUT THIS OVER THE YRS. WHY ARE YOU NOT DOING ANYTHING? DOES SOMEONE HAVE TO DIE FIRST? I GUESS SO. THANKS . *TR

ON 2/28/08 I WAS AT THE BANK ABOUT 1/4 OF A MILE FROM HOME AND WAS ON MY WAY HOME THERE I HEARD ALOUD BANG UNDER MY JEEP. WHEN I GOT HOME THERE WAS FLUID COMING OUT FROM THE RADIATOR AREA. MY FIANCEE LOOKED AT IT AND THE HOUSING AROUND THE RADIATOR IS ALL BROKE, THERE IS PIECES OF PLASTIC STUCK IN THE RADIATOR AND THE FAN IS BROKEN AND AT THE BOTTOM OF THE RADIATOR THERE IS A PUNCTURED HOLE IN IT. *TR

THE HEATER BLOWER BLOWS VERY COLD AIR ON PASSENGER SIDE. VERY POOR DEFROSTING ON WINDSHIELD EVEN WITH THE TEMPERATURE SETTING ON MAX. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING BETWEEN 2-30 MPH, THE STEERING WHEEL MADE A GRINDING NOISE WHEN IT WAS TURNED. THERE WAS A LOSS OF POWER STEERING FLUID AND MANEUVERABILITY. WHEN FLUID WAS ADDED TO THE VEHICLE, THE POWER STEERING AND GRINDING NOISE RETURNED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE POWER STEERING HIGH PRESSURE HOSE FAILED. THE HIGH PRESSURE HOSE WAS REPLACED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 55,000 AND CURRENT MILEAGE WAS 68,000.

POWER STEERING PUMP HAS FAILED FOR THE 4TH TIME IN LAST YEAR. HAVE NOW LEARNED THIS IS A KNOWN PROBLEM BY CHRYSLER AND IS DUE TO POOR DESIGN THAT HAS THE POWER STEERING PUMP DRIVING AN AUXILIARY COOLING FAN. RESULTS IN LOSS OF POWER STEERING AND EXTREMELY REDUCED DRIVABLE. *TR

COLD AIR BLOWING FROM PASSENGER SIDE VENTS AND WINDSHIELD DEFROSTER REGARDLESS OF CONTROL OR TEMP SETTINGS. DRIVER SIDE TEMP ADJUSTMENTS WORK PROPERLY, BUT PASSENGER SIDE AND WINDSHIELD DEFROSTER CONTROLS DO NOT PROVIDE ANY HEAT. WINDSHIELD DOES NOT DEFROST, AS TEMP MIX IS NOT FUNCTIONING FOR PASSENGER VENTS OR FOR WINDSHIELD DEFROSTER. PROBLEM HAS NOT BEEN RESOLVED. *TR

I OWN A 2002 JEEP GRAND CHEROKEE OVERLAND WITH 44,500 MILES. THE EVENTS LEADING UP TO THE FAILURE OF THE VENTILATION SYSTEM WERE (1) RAPID FOGGING OF FRONT WINDSHIELD,(2) FOGGING OF FRONT PASSENGER WINDOWS,(3) FAILURE OF PASSENGER HEAT WHILE STILL MAINTAINING DRIVER HEAT FUNCTION, AND (4) ONLY COLD AIR RELEASE ON PASSENGER SIDE OF JEEP. CONSEQUENTLY,(1) THE WINDSHIELD AND FRONT WINDOWS DO NOT DEFOG, AND (2) NO HEAT WHATSOEVER COMES FROM THE PASSENGER SIDE FLOOR AND DASHBOARD VENTILATION SYSTEM. IN ADDITION TO THE FOGGING THERE IS A LEAK OF ANTIFREEZE, HAZARDOUS MATERIAL, COMING INTO THE VEHICLE DRIVER AND PASSENGER AREAS, DUE TO DEFECTIVE HEATER CORE. TO CORRECT THIS PROBLEM, A "BLEND AIR DOOR" IS NECESSARY AND A NEW HEATER CORE AT A COST OF APPROXIMATELY $1,700 INCLUSIVE OF 7 HOURS OF LABOR. ACCORDING TO THE CERTIFIED SERVICE DEPARTMENT AT THE LOCAL JEEP DEALER AND ONLINE FORUMS, THIS HAS BECOME A VERY COMMON PROBLEM FOR 2000-2004 JEEP GRAND CHEROKEE LIMITEDS/OVERLANDS WITH DUAL ZONE VENTILATION SYSTEMS. *TR

I PURCHASED MY 2002 JEEP GRAND CHEROKEE LIMITED 2 YEARS AGO, AND 6 MONTHS AGO, THE PASSENGER SIDE BLEND DOOR ACTUATOR DIED AS WELL AS BROKE THE BLEND DOOR ITSELF UPON INSPECTION. THIS IS A PROBLEM AS IT TAKES REMOVAL OF THE ENTIRE DASHBOARD, DRAINING AND REFILLING THE AC SYSTEM AND DRAINING AND REFILLING THE ANTIFREEZE. I SPENT GREATER THAN 10 HOURS WORKING ON THE PROBLEM. THIS IS NOT JUST AN ISOLATED INCIDENT AS THERE ARE ENTIRE WEBSITES SET UP TO HELP FIX THE PROBLEM (HTTP://WWW.WJJEEPS.COM/HVAC_SUB_ASSEMBLY.HTM). THERE ARE NUMEROUS MESSAGE BOARDS RELATING THIS PROBLEM, AND EVEN A COMPANY WHO SELLS A METAL REPLACEMENT TO THE PLASTIC PART. *TR