2004 JEEP GRAND CHEROKEE Complaints

A FEW WEEKS AGO THE HEAT WENT OUT IN MY 2004 JEEP GRAND CHEROKEE. I WENT ONLINE AND FOUND THAT THIS IS A WAY TO COMMON ISSUES WITH JEEPS. I WAS SHOWN HOW TO RUN A DIAGNOSTIC TO DETERMINE IF IT WAS THE BLEND DOOR AND OR THE RECIRC DOOR. FOR ME IT WAS BOTH. I ALSO SAW ONLINE THERE ARE MANY COMPLAINTS FOR THIS SAME THING. JEEP HAS DONE NOTHING TO ADDRESS THIS BUT SIT BACK AND CHARGE CUSTOMERS TO GET THIS FIXED. LIVING IN THE NORTH AND USING MY CAR FOR WORK PUTS MYSELF AD MY FAMILY IN A BAD POSITION. FAULTY PART WITH THIS MANY COMPLAINTS SHOULD SPUR JEEP TO FIX THEIR CHEAP PART... *TR

HAD THE DEFROSTER ON. TRIED TO TURN THE BLOWER TO THE VENT POSITION WHILE FAN WAS OFF AND NOTHING CAME OUT. THE DEFROSTER STILL WORKS AND THE FAN SEEMS TO BE BLOWING, BUT FOR SOME REASON, NO AIR FROM FRONT(OUTWARD FACING) PART OF DASH BOARD. HAD SOME KNOWLEDGE OF FAILURE IN THE AUTOMATIC CLIMATE CONTROL VERSION, BUT SPECIFICALLY FOUND JEEP WITH MANUAL CLIMATE CONTROLS TO AVOID THIS PROBLEM. *TR

BROKEN BLEND DOORS CAUSING NO HEAT FOR THE WINTER ON A JEEP GRAND CHEROKEE. *TR

I DO NOT KNOW WHAT CAUSED THE PROBLEM, BUT THE BLEND AIR DOOR ON MY 2004 JEEP CHEROKEE IS BROKEN AND ONLY BLOWS COLD AIR. THE AIR DOES DEFROST THE WINDOW OR HEAT THE CABIN. THIS COULD LEAD TO A DRIVING PROBLEM IF THE WINDOWS FOG UP WHILE DRIVING. *TR

VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER HEAT WILL NOT COME OUT OF ONE SIDE OF HEATER NO MATTER WHAT THE TEMP IS SET TO , MAKES ALL KIND OF LOUD NOISES AND CRACKING. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. IMMEDIATELY UPON PURCHASING THE VEHICLE, THE SUNROOF WOULD OPEN, BUT FAILED TO CLOSE. THE CONTACT NEVER LEFT THE DEALER AND WAS INFORMED THAT IT WAS AN ELECTRICAL FAILURE. THE WINDOW REGULATOR MOTOR WAS REPLACED; HOWEVER, THE FAILURE OCCURRED ON TWO MORE OCCASIONS. THE CONTACT RETURNED THE VEHICLE TO THE DEALER BOTH TIMES AND THE MOTOR WAS REPAIRED. SHORTLY AFTERWARDS, THE PASSENGER SIDE WINDOW FELL INSIDE THE DOOR. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE WINDOW CABLE FAILED. THE MECHANIC REPAIRED THE WINDOW. SHORTLY AFTER THAT, WHEN THE DRIVER'S SIDE DOOR WAS SHUT, THE REAR WINDOW FELL DOWN INTO THE DOOR. THE MECHANIC STATED AGAIN THAT THE POWER WINDOW REGULATOR WAS DEFECTIVE AND REPAIRED THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY; THEREFORE, SHE WOULD NOT BE REIMBURSED FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 18,357 AND FAILURE MILEAGE WAS 239.

IN APRIL OR MAY OF THIS YEAR, THE DRIVER-DOOR WINDOW OF OUR JEEP SLID INTO THE BODY OF THE DOOR ON IT'S OWN--THIS WAS WHILE THE CAR WAS PARKED ON THE STREET. WE WERE LUCKY TO CATCH IT BEFORE SOMEONE STOLE ALL OF OUR ITEMS IN THE CAR. A REPAIRMAN TOLD US THAT THE CABLE/REGULATOR IS BROKEN AND THAT IT IS VERY COMMON WITH JEEPS. WE COULDN'T AFFORD THE $250-300 PART, SO WE SIMPLY SCREWED THE WINDOW IN PLACE, TEMPORARILY. THIS PAST WEEKEND WHILE DRIVING ON THE FREEWAY AT 65 MPH OUR PASSENGER WINDOW DID THE SAME THING. IT WAS LATE FRIDAY NIGHT SO ALL WE COULD DO IS DUCT-TAPE THE WINDOW IN PLACE. WE CALLED CHRYSLER/JEEP TO SEE IF THERE IS ANY RECALL, AND THEY WERE COMPLETELY UNHELPFUL. THEY SIMPLY TOLD US TO GET A $200 DIAGNOSIS FROM A JEEP DEALERSHIP AND THEN THEY WOULD DECIDE IF CHRYSLER/JEEP WOULD ASSIST IN THE COST. WE VISITED MANY CONSUMER WEBSITES AND FOUND THOUSANDS (NO EXAGGERATION) OF COMPLAINTS OF THE VERY SAME PROBLEM. THOSE WHO ENDED UP GETTING A DIAGNOSIS WITH A DEALERSHIP NEVER ENDED UP BEING REFUNDED BY CHRYSLER/JEEP. IN THE END, THEY SIMPLY PAID CHRYSLER/JEEP MORE MONEY HAVING GONE THROUGH THEIR SUGGESTED PROCESS. THIS IS CLEARLY AND FAULTY PART AND CHRYSLER/JEEP'S REFUSAL TO RECALL OR REIMBURSE ITS CUSTOMERS IS ALARMING. THE PARTS ARE VERY EXPENSIVE AND WITH SO MANY COMPLAINTS OF THE SAME NATURE WE SHOULD NOT HAVE TO PAY CHRYSLER/JEEP MORE MONEY FOR SOMETHING THAT IS CLEARLY THEIR PROBLEM. WEATHER HAS NOTHING TO DO WITH THE FAILURE OF THE PART(S)--THEY SIMPLY BREAK WITHOUT WARNING. SOMETHING MUST BE DONE ABOUT THIS. BOTH OF OUR WINDOWS ARE CURRENTLY BEING HELD INTO PLACE BY SCREW OR TAPE AS WE CONSIDER OUR OPTIONS. WE DO NOT TRUST CHRYSLER/JEEP AND BELIEVE THAT EVEN IF WE GO TO A DEALERSHIP WE WILL END UP PAYING FOR THE REPAIR ALL ON OUR OWN. IT IS A CONSIDERABLE EXPENSE FOR A COMMON DEFAULT AND HAS GIVEN US A GREAT DEAL OF STRESS. CHRYSLER/JEEP REPRESENTATIVES HAVE BEEN UNSYMPATHETIC, AMBIGUOUS, AND UNTRUSTWORTHY. PLEASE HELP! *TR

MY 2004 JEEP GRAND CHEROKEE LIMITED WITH THE AUTOMATIC CLIMATE CONTROL SYSTEM, BLOWS COLD AIR OUT OF THE PASSENGER SIDE FLOOR VENTS EVEN WHEN SET TO HEAT. THIS IS A CURRENT AND ONGOING PROBLEM, IT OCCURS WHENEVER THE HEAT IS NEEDED. NOTHING HAS BEEN DONE TO REMEDY THE PROBLEM, WAITING FOR A RECALL. *TR

1. RAISED HOOD TO CHANGE OIL. 2. GAS STRUTS THAT HOLD HOOD OPEN FAILED TO HOLD HOOD OPEN. FORTUNATELY, NO ONE WAS IN THE PATH OF THE HOOD. *TR

THERE IS A PROBLEM IN THE POWER STEERING. IT IS VERY DIFFICULT TO TURN LEFT. THERE HAS BEEN A RECALL ON THE STEERING BOX ON SOME JEEP CHEROKEES BUT THIS DOES NOT INCLUDE MINE. THIS IS A SAFETY PROBLEM. IT IS IN THE STEERING GEAR BOX -IMPROPERLY FORMED SPACER CLIP. I FEEL THAT THERE SHOULD BE A RECALL FOR THIS PROBLEM ON MY JEEP ALSO. *TR