2004 JEEP GRAND CHEROKEE Complaints

ON 12/23/06 (MILEAGE 11,948) MY VEHICLE WAS RETURNED TO THE DEALER BECAUSE THE ENGINE MALFUNCTION INDICATOR LIGHT (MIL) HAD ILLUMINATED AND REMAINED ON AFTER SEVERAL NORMAL DRIVING CYCLES. THE DIAGNOSTIC TROUBLE CODE (DTC) WAS P0455 - LARGE LEAK FROM THE EVAPORATIVE SYSTEM. A LEAK WAS FOUND AT THE FUEL PUMP SEAL AND WAS REPLACED UNDER WARRANTY BY THE DEALER. ON 8/19/08 (MILEAGE 21,351) THE VEHICLE WAS AGAIN RETURNED TO THE DEALER BECAUSE THE MIL WAS ON. THIS TIME THE DTC WAS P0456 - SMALL LEAK FROM THE EVAPORATIVE SYSTEM. A LEAK FROM A VAPOR HOSE WAS THE CAUSE THIS TIME. SINCE THIS EMISSION COMPONENT WAS NO LONGER UNDER WARRANTY THE REPAIR COST OF $293.75. I BELIEVE THE EMISSION SYSTEM COMPONENTS ON THESE VEHICLES ARE WEAK. THESE EVAPORATIVE LEAKS PRESENT A DANGER TO THE VEHICLE OPERATORS (ESCAPING GAS FUMES) AND THE ENVIRONMENT. IN ADDITION, THE DEALERSHIPS ARE PROFITING BY REPAIRING THESE WEAK COMPONENTS AT THE OWNERS' EXPENSE. A CO-WORKER HAS A 2002 GRAND CHEROKEE AND THE MIL COMES ON INTERMITTENTLY. THE VEHICLE HAS BEEN BACK TO THE DEALER ON NUMEROUS OCCASIONS AND THE CAUSE HAS YET TO BE DISCOVERED. UNFORTUNATELY MY CO-WORKER'S VEHICLE CANNOT PASS INSPECTION WITH THE LIGHT ON AND THE DEALER CANNOT DIAGNOSE THE PROBLEM. *TR

NORMAL OPERATION OF HEATING/COOLING SYSTEM. NOW, AFTER 28,000 MILES, TEMPERATURE WILL SUDDENLY CHANGE IN THE CABIN OF THE VEHICLE. THE HEAT WILL SUDDENLY CEASE AND THE VISIBILITY WILL BE LOST OUT THE WINDSHIELD. I BELIEVE IT MAY HAVE SOMETHING TO DO WITH "BLEND DOOR". WHEN THE WINDSHIELD FROSTS UP, WE HAVE TO PULL OVER AND TURN CAR OFF AND WAIT FOR SYSTEM TO RESET. VERY DANGEROUS, NOT SAFE, DEALERSHIP ESTIMATES $1,500 TO $2,000 TO REPAIR. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHEN BRINGING THE VEHICLE TO A STOP, THE RPM'S DROPPED BELOW 5 MPH. THE VEHICLE ALSO BEGAN SHAKING AND SHUT OFF. THE VEHICLE IMMEDIATELY RESTARTS, BUT IF THE CONTACT DOES NOT IMMEDIATELY ACCELERATE, IT WILL STALL AGAIN. THE VEHICLE HAS BEEN TO THE DEALER ON THREE OCCASIONS AND THEY HAVE BEEN UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 50,200. UPDATED 10/14/08. *LJ THE DEALER STATED IDLE AIR CONTROL MOTOR WAS BAD, HOWEVER THE CONSUMER CONTINUED TO EXPERIENCE STALLING PROBLEMS. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 10/15/08. *JB

PURCHASED A 2004 JEEP GRAND CHEROKEE 2WD A LITTLE OVER A YEAR AGO. WITHIN 3500 MILES A UNBEARABLE FRONT END SHAKE STARTED TO OCCUR. WITHIN THE NEXT 2K-3K MILES THE FRONT END SHAKE BECAME EXTREMELY INTENSE AND IS STILL ONGOING. WHEN SPEEDS IN EXCESS OF 30 MPH ARE REACHED, VERY INTENSE FRONT END PULSATIONS OCCUR WITHOUT FAILURE EACH AND EVERYTIME THE BRAKES ARE APPLIED. I HAVE NEVER IN MY LIFE ENCOUNTERED SUCH AN ONGOING ISSUE THAT THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY. THANKS DAIMLER/CHRYSLER! I WILL NEVER OWN ANOTHER DODGE/JEEP/CHRYSLER PRODUCT AGAIN. *TR

I WAS JUST RIDING DOWN THE ROAD ONE DAY AND MY AIR CONDITIONER QUIT WORKING. I RAN THE TEST ON THE JEEP AND IT GAVE ME CODES DEALING WITH THE BLEND DOORS STAYING OPEN. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ABS WOULD NOT LOCK OR "GRIP" AS QUICKLY AS IT SHOULD. THE FAILURE CAUSED DIFFICULTY WHEN BRAKING. SHE ALSO NOTICED THAT THERE WAS A "GLIDING" EFFECT WHEN DRIVING 40 MPH AND ATTEMPTING TO BRAKE. FURTHERMORE, SHE EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. AS A RESULT, SHE MADE WIDE TURNS DUE TO THE AMOUNT OF EFFORT SHE HAD TO PUT INTO TURNING THE WHEEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY CHECKED THE BRAKES. THE DEALER CHANGED THE BRAKE PADS AND STATED THAT EVERYTHING WAS FINE. THE SECOND TIME THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE ABS FAILURE SHE WAS INFORMED AGAIN THAT EVERYTHING WAS FINE. THE VEHICLE HAS NOT BEEN INSPECTED FOR THE STEERING FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 43,000 AND FAILURE MILEAGE WAS APPROXIMATELY 20.

ON A COLD RAINY NIGHT IN UP-STATE NY THERE WAS NO HEAT IN THE CAR AND THE WINDOWS FOGGED UP SO BAD THAT I HAD TO STOP DUE TO THE DANGER OF NOT SEEING THE ROAD. THE FAILURE IS CONSISTANT AND CAUSES FOGGED WINDOWS AND THE AUTO CAN'T BE USED DURING VERY COLD WEATHER. THE BLEND DOORS WERE BROKEN . *TR

FAILURE OF CLIMATE CONTROL "BLEND DOOR MECHANISM. THIS IS THE 2ND JEEP GRAND CHEROKEE I HAVE OWNED AND IT HAS HAPPENED TO BOTH VEHICLES. WHEN IT FAILS, YOU CANNOT CONTROL THE A/C OR HEAT ON EACH SIDE OF THE VEHICLE. REPAIRED ON BOTH VEHICLES AT A COST OF $1650 AND $1500 RESPECTIVELY. THE FIRST VEHICLE IS NOW BROKEN AGAIN, WHICH WILL COST ANOTHER $1500-1700 TO REPAIR FOR THE SAME ISSUE. *TR

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO ROLL DOWN THE FRONT PASSENGER SIDE WINDOW, THE CONTACT HEARD A NOISE AND THE WINDOW FELL OFF TRACK INTO THE DOOR. THE CONTACT IS UNABLE TO ROLL UP THE WINDOW. HE CALLED A LOCAL MECHANIC FOR AN ESTIMATE TO REPAIR THE WINDOW. THE DEALER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

JEEP ACCIDENT AS RESULT OF UNINTENDED ACCELERATION: I DROVE UP DRIVEWAY TO PUT 2004 JEEP GRAND CHEROKEE OVERLAND IN GARAGE (NORMAL DAILY ACTIVITY). ELECTRICITY WAS OUT FROM A STORM SO THE AUTOMATIC GARAGE DOOR OPENER DID NOT OPERATE. I PARKED IN FRONT OF THE BAY, PUT THE CAR IN PARK, TURNED OFF THE ENGINE AND OPENED THE GARAGE DOOR MANUALLY. I GOT BACK IN THE VEHICLE, STARTED THE ENGINE, PUT IT IN DRIVE AND STARTED SLOWLY INTO THE GARAGE. I WANTED TO REPOSITION THE CAR, SO I APPLIED THE BRAKES AND WAS ABOUT TO PUT IT IN REVERSE WHEN, SUDDENLY, THE ENGINE REVVED AND THE CAR SHOT FORWARD LIKE A TORPEDO. I HAD MY FOOT PLASTERED ON THE BRAKE BUT THE CAR WOULD NOT STOP AND PLOWED INTO A GARDEN TRACTOR AT THE BACK OF THE GARAGE. I TRIED TO PUT IT IN PARK TO STOP IT, BUT WITH THE ENGINE STILL REVVING, THE CAR SHOT BACKWARDS OUT OF THE GARAGE, ACROSS 37 FEET OF DRIVEWAY, CLIMBED OVER A LOW STONE WALL AND WENT ANOTHER 2 FEET BEFORE SLAMMING INTO THE FIELDSTONE BAY WINDOW OF OUR HOUSE, FINALLY STOPPING. ALL OF THIS HAPPENED WITHIN SECONDS. THE BRAKES WOULD NOT STOP THE CAR IN EITHER DIRECTION, AND IT ACCELERATED AT A FRIGHTENING SPEED. WHEN THE CAR SPED FORWARD, IT DESTROYED THE TRACTOR AND THREW IT INTO ANOTHER CAR PARKED IN THE GARAGE. IT ALSO CRACKED THE BACK BLOCK WALL OF THE GARAGE AND DID OTHER PROPERTY DAMAGE. WHEN IT WENT BACKWARDS, IT HIT THE HOUSE SO HARD THAT IT BOWED THE FIELDSTONE FRONT OF THE HOUSE, SPLIT DRYWALL, DAMAGED STUDS, ETC. MY HUSBAND GOT IN THE VEHICLE TO MOVE IT, USING THE EMERGENCY BRAKE TO STOP IT. HE SAID THE BRAKES WERE VERY SPONGY AND CLOSE TO THE FLOOR. THE NEXT MORNING, PEDAL PRESSURE WAS BETTER AND BY TWO DAYS LATER, THE PEDAL PRESSURE HAD IMPROVED EVEN MORE. TOTAL DAMAGE IS STILL BEING COMPUTED, BUT THE JEEP HAS BEEN TOTALED, THE OTHER CAR IN THE GARAGE SUSTAINED $2,000 IN DAMAGES AND OTHER DAMAGE TO THE GARAGE, HOUSE AND PROPERTY IS WELL IN EXCESS OF $20,000. *TR