2002 JEEP GRAND CHEROKEE Complaints

BLEND DOOR FOR HEATER DOESN'T WORK, WILL NOT DEFROST WINDSHIELD. POOR VISIBILITY. *TR

THE HEATER IN THE GRAND CHEROKEE I OWN DOESN'T WORK AND WILL NOT DEFROST THE WINDSHIELD CAUSING DISCOMFORT AND A SAFETY VISIBILITY ISSUE. *TR

HEATER SYSTEM FAILS AND WILL NOT BLOW HOT AIR. BLEND DOOR, AND MOTOR REPLACEMENT IS REQUIRED AT A COST OF $800.00. I HAVE A 2001 AND 2002 JEEP GRAND CHEROKEE BOTH OF WHICH HAVE FAILED. ONE FAILED TWO TIMES. EACH REPAIR IS $800+. *TR

THE HEATING/AIR CONDITIONING ON MY 2002 JEEP GRAND CHEROKEE LIMITED IS MALFUNCTIONING. IT BLOWS OUT COLD AIR ON THE PASSENGER SIDE WHEN I'M CALLING FOR HEAT. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT NOTICED THAT THE HEATING AND COOLING SYSTEM DID NOT WORK. SHE CALLED THE LOCAL DEALER AND THEY INSTRUCTED HER TO BRING THE VEHICLE IN FOR INSPECTION. WHILE DRIVING AT AN UNKNOWN SPEED TO THE DEALER, SHE NOTICED FREON RISING FROM THE INSTRUMENT PANEL. AS A RESULT, OTHER COMPONENTS OF THE ENGINE AND ENGINE COOLING SYSTEM BEGAN TO FAIL. THE AIR CONDITIONING AND HEATER NO LONGER WORKED. THE DEALER STATED THAT NOT ONLY HAD HER BLOWER MOTOR AND RESISTER FAILED, BUT THE HEATER CORE, EVAPORATOR CORE, ACTUATOR, AND BLEND DOOR (WHICH NO LONGER PROVIDED HEAT ON THE DRIVER SIDE OF THE VEHICLE) WERE CORRODED AS WELL. THE DEALER FURTHER STATED THAT THE FREON FROM THE INSTRUMENT PANEL ORIGINATED FROM THE EVAPORATOR CORE, INDICATING THE PRESENCE OF ETHANOL (TOXIC GAS). THE MANUFACTURER HAS NOT OFFERED ANY ASSISTANCE AND STATED THAT THE FAILURES WERE DUE TO LACK OF MAINTENANCE. CURRENTLY, THE ESTIMATED COST THAT THE CONTACT HAS SPENT ON REPAIRS IS $2,000. THE VEHICLE IS AT THE DEALER AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 91,000 AND CURRENT MILEAGE WAS 91,350.

CLIMATE CONTROL BLEND DOOR FAILURE - FOGGED UP FRONT WINDOW AND NEARLY CAUSED AN ACCIDENT. *TR

WHILE DRIVING, THE FRONT PASSENGER SIDE WINDOW SLID DOWN IN ITS TRACK. I HAD TO PULL OVER AND PULL THE WINDOW UP BY HAND. THE SAME THING HAPPENED TO MY JEEP'S FRONT DRIVER SIDE WINDOW ON 12/22/05, EXCEPT THAT OCCURRED AT NIGHT AND IT WAS 15 DEGREES OUTSIDE (LIVED IN NY AT THE TIME)-HAD TO DRIVE HALF AN HOUR HOME WITH THE WINDOW WIDE OPEN. *TR

I OWN A 2002 JEEP GRAND CHEROKEE OVERLAND EDITION WITH DUAL CLIMATE ZONES. WHEN THE HEAT IS ON, PASSENGER SIDE VENTS BLOW COLD AIR. DRIVER SIDE VENTS BLOW WARM AIR. IN LOOKING ON JEEPFORUM.COM, IT APPEARS THAT THIS IS HAPPENING TO MOST PEOPLE WHO OWN THIS TYPE OF VEHICLE. IT IS A KNOWN BLEND DOOR ISSUE. *TR

THE SEAT HEATER IN MY '02 JEEP GRAND CHERKOO OVERLAND STOPPED WORKING. I PEELED BACK THE LEATHER COVERING TO DISCOVER A WIRE CONNECTING 2 HEATING ELEMENTS HAD SHORTED OUT WHERE IT IS PINCHED BY A SPRING TENSION ROD AND SIGNIFICANTLY BURNT THE SEAT CUSHION AND MELTED PART OF THE LEATHER. *TR

I HAVE A 2002 JEEP GRAND CHEROKEE. I HAVE HAD TO HAVE 3 WINDOW REGULATORS REPLACED. I ONLY HAVE ONE LEFT, WHO KNOWS WHEN THAT WILL GO, PERHAPS NEXT YEAR, BECAUSE IT SEEMS ONE BREAKS PER YEAR. I HAVE HAD EACH OF THESE REPLACED AT A CHRYSLER DEALER. CHRYSLER IS QUITE AWARE THAT THIS IS A PROBLEM WITH IT'S VEHICLES, BUT IS UNWILLING TO DO ANYTHING ABOUT IT, BECAUSE IT IS NOT A "SAFETY ISSUE". THIS PART WITH LABOR IS $460 EACH TIME IT NEEDS TO BE REPLACED. CHRYSLER IS WILLING TO KEEP DRAINING THE POCKETS OF ITS CONSUMERS WITH NO CARE TO ITS LOYAL CUSTOMERS. THERE ARE 5 PAGES OF COMPLAINTS ON AUTOMOTIVE.COM WITH THE SAME ISSUES. I WANT TO FILE AN OFFICIAL COMPLAINT. CHRYSLER IS UNWILLING TO DO ANYTHING TO CORRECT THE PROBLEM, BECAUSE THE VEHICLE IS NO LONGER UNDER WARRANTY. I WOULD LIKE MY MONEY BACK. I THINK THIS CAR IS A LEMON!!!! I HAVE PUT MORE MONEY INTO THIS VEHICLE OVER THE LAST TWO YEARS THEN I HAVE PAID FOR THE CAR. I HOPE YOU CAN HELP ME RETRIEVE SOME OF MY FINANCIAL LOSSES. *TR