2002 JEEP GRAND CHEROKEE Complaints

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. SINCE THE DAY THE VEHICLE WAS PURCHASED, THE CONTACT FEELS A VIBRATION WHEN DRIVING 30-45 MPH. THE FAILURE OCCURS WHEN THE BRAKES ARE APPLIED. THE DEALER STATED THAT THE BRAKES WERE 50% WORN. THE MANUFACTURER STATED THAT NOTHING COULD BE DONE. THE VEHICLE HAS YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 2 AND CURRENT MILEAGE WAS 20,000. UPDATED 01-15-08. *KB THE DEALER STATED INSTALLED INTAKE DEBRE SHIELD. UPDATED 01/15/08 *TR

FIRST THERE WAS THE RECALL ON THE ELECTRIC RADIATOR FAN, AND NOW CONSEQUENTLY THE HEATER, OR BLOWER DOESN'T PRODUCE HOT AIR. THERE HAS BEEN MULTIPLE HUNDREDS OF THESE SIMILAR PROBLEMS WITHIN THE PAST YEAR CHECK THIS LINK TO SECURE THE VALIDITY OF THIS ARGUMENT HTTP://WWW.TOPIX.COM/FORUM/AUTOS/JEEP-GRAND-CHEROKEE/TSERAT48371ICOB68/P14. *TR

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT HEARD A LOUD NOISE WHEN HE STARTED THE VEHICLE. HE EXITED THE VEHICLE AND NOTICED PLASTIC PIECES ON THE GROUND AND WATER LEAKING FROM THE RADIATOR. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY STATED THAT THERE WAS A DEFECT IN THE FAN. THE VIN IS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN), ALTHOUGH THE VEHICLE IS EXPERIENCING THE SAME FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 89,652. UPDATED 3/4/08 *CN

DUAL CLIMATE CONTROL IS BROKEN. COLD AIR ON ONE SIDE & HOT AIR ON THE OTHER SIDE. *TR

I CAN'T BELIEVE AFTER READING ON THE INTERNET AND READING THE COMPLAINTS ON THIS SITE ABOUT THIS PROBLEM THAT NOTHING HAS BEEN DONE! I OWN A 2002 JEEP GRAND CHEROKEELLIMITED WITH DUAL HEAT ZONE. I RECENTLY LOST HEAT ON THE PASSENGER SIDE. NOW YOU ASK HOW IS THIS A SAFETY ISSUE? WELL WHEN YOU HAVE IT ON DEFROST YOU HAVE HEAT ON THE DRIVER'S SIDE AND ICE COLD AIR BLOWING ON THE PASSENGER SIDE. (REMEMBER THAT WHEN YOU HAVE THE DEFROSTER ON THE A/C PUMP CIRCULATES WHICH CAUSES VERY COLD AIR TO BLOW) NOW ONLY PART OF YOUR WINDSHIELD IS CLEARING UP. I LIVE IN CENTRAL PA WHERE THE WEATHER IS ALWAYS CHANGING. ESPECIALLY IN THE FALL AND SPRING. THIS TEMPERATURE CHANGE CAN CAUSE THE WINDSHIELD TO FOG UP RATHER QUICKLY ESPECIALLY WHEN IT'S DAMP AND THERE ARE WARM BODIES IN THE CAR. THIS CAN OCCUR WHEN YOUR DRIVING DOWN THE ROAD AT ANY TIME. I WORK FOR NAPA AUTO PARTS AND TRAVEL IN 3 STATES. I'M A FORMER VEHICLE TECHNICIAN AND KNOW A LOT OF REPAIR SHOPS. I WAS BLOWN AWAY AT HOW MANY OF THESES REPAIR SHOP KNEW EXACTLY WHAT THE PROBLEM WAS AND SAID THAT THIS IS VERY COMMON. THEY ALSO STATED THAT IT IS VERY TIME CONSUMING AND VERY COSTLY TO REPAIR. MOST DEALERSHIP STOCK THE PARTS TO REPAIR THIS. THIS ALONE SHOULD THROW UP A RED FLAG! THE BLEND DOORS WERE DESIGNED VERY CHEAPLY AND WE THE CONSUMER HAVE TO PAY FOR IT. ANYONE CAN SEE THE HAZARD HERE THE QUESTION IS, WILL SOMEBODY DO SOMETHING BEFORE THERE IS A DEATH? ( THERE MAY HAVE ALREADY BEEN SOME, BUT NOBODY WILL EVER KNOW IF THE PERSON IS DEAD!). NOW YOU KNOW WHY THIS SHOULD BE A RECALL. I CAN TELL YOU THAT NOT MANY PEOPLE ARE AWARE OF THIS WEBSITE. YOU WOULD HAVE A LOT MORE COMPLAINTS ON THIS ISSUE IF THEY DID. *TR

VISIBILITY HEATING AND COOLING. PASSENGER SIDE AIR WONT HEAT. DRIVERS SIDE WORKS FINE ON DUAL CLIMATE CONTROL OVERLAND. PASSENGER SIDE WILL NOT. WHEN I PHONE MY LOCAL DEALER HERE IN YANKTON SD, THE SERVICE REP ACTUALLY COMPLETED MY SENTENCE WHEN I WAS DESCRIBING THE PROBLEM. HE INDICATES THIS IS A REPEATING ONGOING PROBLEM WITH THE GRAND CHEROKEE. HE EVEN DESCRIBED THE IMPAIRED VISION AS A RESULT OF THE VERY WELL KNOWN MALFUNCTION. HE TOLD MY WIFE AND I THAT UNLESS THERE IS A SEVERE CHANCE OF PERSONAL INJURY JEEP WILL NOT STEP UP TO THE PLATE AND TAKE RESPONSIBILITY FOR THIS POOR DESIGN FLAW. ALSO HE INDICATED IT MAY COST AS MUCH AS $1500 TO FIX. HE SUGGESTED I STUFF PLASTIC BAGS INTO THE HEAT DUCT TO STOP THE FLOW OF COLD AIR UNTIL I GET IT REPAIRED. HE COMMENTED THAT POOR VISIBILITY WILL CONTINUE IF NOT WORSEN BY DOING SO. PLAIN AND SIMPLE, JEEP NEEDS TO TAKE ACCOUNTABILITY FOR THEIR DESIGN FLAW. THE KNOW THE PROBLEM IS THEIRS BUT CONTINUE TO TAKE ADVANTAGE OF THEIR CUSTOMERS FOR THEIR OWN DOING. IF I WANTED THIS KIND OF TREATMENT, I WOULD OF PURCHASED A GM. THE TACOMA, GREAT PERFORMER AND SERVICE PEOPLE WHO DON'T TAKE YOU FOR AN IDIOT. *TR

HEATER BLEND DOOR MALFUNCTION - DUE TO WEAR ON PLASTIC PINS DODGE GARAGE SAID THAT IT CAUSED THE BLOWER MOTOR TO OVERHEAT AND MELTED THE WIRES GOING TO THE BLOWER MOTOR. REPAIRS WILL COST AROUND 1200 DOLLARS AT THE DODGE GARAGE. *TR

2002 JEEP GRAND CHEROKEE WITH RECALL FOR THE RADIATOR FAN. CONSUMER STATED THAT HE RECEIVED THE RECALL NOTICE. MECHANIC TOLD HIM THERE WERE NO PARTS AVAILABLE AFTER HE HAD DROPPED THE VEHICLE OFF AND LEFT THE DEALERSHIP. CONSUMER CALLED ANOTHER DEALERSHIP AND THEY STATED THEY HAD THE PARTS. *KB

I HAVE A 2002 JEEP GRAND CHEROKEE LIMITED AND ALWAYS HEARD NOISES FROM THE VENT SINCE I BOUGHT THE JEEP, GOT IT CHECKED OUT WHEN IT WAS UNDER WARRANTY AND THEY DID SOMETHING TO THE ACTUATOR. A LITTLE OVER A YEAR AGO I HAD COOLANT LEAKING INTO MY CAR ON THE PASSENGER SIDE, HAD TO GET A NEW HEATER CORE ($800) THEN WHEN THEY FINISHED NO HEAT WAS COMING OUT, IT WAS THE BLEND DOOR SO THEY HAD TO REDO ALL THE WORK IN GETTING IN THERE ($350 AFTER I COMPLAINED), 3 MONTHS AGO, SAME PROBLEM HEATER CORE LEAK ($920), NOW 3 MONTHS AFTER THAT I HAVE NO HEAT, TOOK IT IN LAST WEEK, BLEND DOOR PROBLEM AND $730. I HAVE NO HEAT IN MY JEEP!! I CANNOT BELIEVE THEY DO NOT HAVE A RECALL FOR THIS PROBLEM WITH SO MANY PEOPLE HAVING THE SAME ISSUE AND I HAVE HAD IT TWICE! SOMETHING SHOULD BE DONE. *TR

WHILE VEHICLE WAS PARKED, DRIVER SIDE WINDOW FELL, AND POWER WINDOW CONTROL FAILED TO RAISE THE WINDOW. IT IS NOW STUCK IN THE HALF-OPEN POSITION, PENDING REPAIR. MY RESEARCH SHOWS THAT THIS IS A COMMON RECURRING PROBLEM AMONG JEEP OWNERS, AND THAT THE REPAIR IS APPROX. $400 FOR EACH INCIDENT. GIVEN THE HUNDREDS OF OWNER REPORTS I HAVE SINCE DISCOVERED FOR THIS EXACT PROBLEM, CHRYSLER SHOULD ISSUE A RECALL TO BOTH IMPROVE THE QUALITY OF THE PART(S) AND REMEDY THE PROBLEM. *TR