2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - CINCINNATI, OH

    CLIMATE CONTROL STARTED BLOWING NOTHING BUT COLD AIR OUT THE PASSENGER SIDE VENTS. NOT WARNING PRECEDED THE FAILURE. I JUST GOT A COMPLAINT FROM A PASSENGER THAT THEY WERE FREEZING ONE DAY. RESEARCH LEAD ME TO FIND IT IS A POORLY DESIGNED BLEND DOOR IN THE HVAC SYSTEM OF WJ GRAND CHEROKEES. A QUOTE OF OVER $1000 TO FIX A CARDBOARD PART! *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - PALMETTO, FL

    TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. ON MAY 7, 2008, WHILE DRIVING BETWEEN 70-75 MPH, THE VEHICLE STALLED FOR THE THIRD TIME. THE FAILURE ALSO OCCURRED AT LOWER SPEEDS. THE VEHICLE RESTARTED AFTER THE FIRST TWO FAILURES, BUT NOT AFTER THE MOST RECENT. THE DEALER STATED THAT THE CRANKSHAFT SENSOR FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V112000 (ELECTRICAL SYSTEM:STARTER ASSEMBLY). THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 50,412.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - N. SMYRNA BEACH, FL

    WARPED FRONT BRAKE ROTORS. I RECEIVED CHRYSLER NOTICE TO TAKE MY JEEP TO DEALER FOR INSPECTION. DEALER GAVE IT A QUICK DRIVE AROUND THE BLOCK AND SAID THE ROTORS WERE NOT BAD ENOUGH TO REQUIRE REPLACEMENT. FEW THOUSAND MILES LATER THE WARPING BECAME VERY BAD AND I RETURNED TO DEALER. DEALER SAID IT WAS TOO LATE AS I ALREADY HAD THE INSPECTION. CHRYSLER CUSTOMER SERVICE WOULD NOT HELP EITHER. I REPLACED THE BRAKE ROTORS AND PADS AT MY OWN EXPENSE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - ELIZABETHTOWN, KY

    2004 JEEP GRAND CHEROKEE LIMITED. BLEND DOORS ARE BROKEN AND DEALER WANTS OVER 2200USD TO REPAIR. THIS SHOULD BE A FACTORY RECALL. THE ORDINARY WORKING CLASS PERSON CANNOT AFFORD THIS REPAIR. BECAUSE THE BLEND DOORS DO NOT OPEN, YOU CANNOT GET HEAT OR AC. CONSEQUENTLY, THERE IS NO DEFROST, MAKING DRIVING EXTREMELY DANGEROUS.

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - COLUMBIA, MD

    THE HEATING/COOLING SYSTEM IS DYSFUNCTIONAL AND HAS NOT WORKED CORRECTLY SINCE PURCHASE IN 2004, BUT IS WORSE NOW THAN PREVIOUSLY. UNABLE TO SET AT ONE TEMPERATURE AND HAVE UNIFORM HEAT/COOLING (DEPENDING ON SEASON). IT WILL BLOW REALLY HOT, THEN COOL, THEN NOT AT ALL ON ONE SIDE AND THE OTHER SIDE IS TOTALLY NOT INSYNC WITH THE DRIVER'S SIDE (THERE ARE DUAL CONTROLS). TODAY, DRIVING IN 50F WEATHER, CONTROL SET TO 71F AND THE AIR CONDITIONER CAME ON DRIVER'S SIDE, NOTHING ON THE PASSENGER SIDE. THE BLEND DOORS HAVE BEEN REPLACED IN JANUARY AND THE WATER PUMP WITH THERMOSTAT HAVE BEEN REPLACED IN MARCH, AND IT STILL DOES NOT WORK PROPERLY. AT TIMES IT BECOMES VERY HOT AND SMELLS HOT. AT OTHER TIMES IT IS FREEZING COLD--THERE DOESN'T SEEM TO BE ANY IN BETWEEN.. AT THE TIME OF THE INITIAL SERVICE THE MILEAGE WAS 52000, THE SECOND TIME IT WAS 55000 AND NOW AM AT 59000+. HAVE CONTACTED CHRYSLER CUSTOMER SERVICE CENTER WITH LITTLE SATISFACTION. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BARBERTON, OH

    I AM HAVING A PROBLEM WITH THE STEERING, BRAKES, AND THE HEAT VENT. WHEN TURNING LEFT OR RIGHT, IT MAKES THIS AWFUL NOISE. WHEN APPLYING THE BRAKES, THE STEERING WHEEL AND THE FRONT END BEGINS TO SHAKE. I TOOK THE VEHICLE TO GET THE BRAKES CHANGED AND THEY SAID THE PADS LOOK FINE. WHEN I HAD THE HEATER ON, IT WAS BLOWING COLD AIR ON THE PASSENGER SIDE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - APPOMATTOX, VA

    TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHENEVER THE CONTACT DEPRESSES THE BRAKE PEDAL, THE STEERING WHEEL AND FRONT END SHAKE AND THE BRAKE PEDAL VIBRATES. THE CONTACT HAS CHANGED THE BRAKES AND ROTORS FIVE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY STATED THAT THE BRAKES AND ROTORS WERE DEFECTIVE. THE CURRENT MILEAGE WAS 160,000 AND FAILURE MILEAGE WAS 6,000. UPDATED 5/19/08 *CN UPDATED 05/19/08. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 JEEP GRAND CHEROKEE
    - COUNCIL BLUFFS, KY

    I HAD THE SEAT HEATER ON WHILE DRIVING ON MY WAY HOME FROM WORK, AND I NOTICED THAT IT CONTINUED TO GET WARMER AND THEN HOT. IT STARTED IN MY HIP AND THEN WENT TO MY BACK AND CONTINUED TO GET HOTTER. THE HEATER WAS SHUT OFF. WHEN I GOT HOME I FOUND TWO HOLES IN MY LEATHER DRIVER SEAT AND ALSO A BURN HOLE AND SCORCHED AREA ON THE BOTTOM OF MY COAT. I HAD RECEIVED A RECALL NOTICE AND HAD GONE TO THE DEALER FOR REPAIR. THE RECALL WAS F17 - HEATED SEAT ELEMENT. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BUFFALO GROVE, IL

    THE VENTS ON THE DRIVER SIDE WERE BLOWING HOT AIR WHEN I HAD THE A/C ON. I RAN THE A/C FOR 20 MINUTES AND IT DID NOT COOL DOWN. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - HAVERHILL, MA

    HEATER, DEFROSTER, A/C, VENTS ALL STOPPED WORKING TWICE! ON MY 2004 JEEP GRAND CHEROKEE. THE BLEND DOORS WOULD BREAK AND STICK, THUS PRODUCING NO HEAT, A/C..NOTHING! THIS IS VERY DANGEROUS AND EXTREMELY COSTLY 1200-1800 EACH TIME IT HAS TO BE FIXED. THE WHOLE DASHBOARD NEEDS TO BE REMOVED, THE COOLANT DRAINED AND REFILLED, HEATER REMOVED, A/C DRAINED AND REFILLED, IT IS AN ALL DAY FIX FOR A REPAIR SHOP WHO IS FLUENT WITH THIS. TWO DAYS FOR ONE WHO IS NOT. *TR

    Source: NHTSA WEB SITE