1999 JEEP GRAND CHEROKEE Complaints
View complaints related to 1999 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,470 complaints submitted for the 1999 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1999 JEEP GRAND CHEROKEE- HAMBURG, NY
BRAKE SYSTEM ROTORS WARP AFTER APPROX. 5000 TO 8000 MILES. HISTORY IS AS FOLLOWS. EACH TIME VEHICLE WAS TAKEN IN DUE TO VIBRATION WHILE BRAKING. 10-19-1999 AT 4812 MI. - SAID NOT PROBLEM WAS FOUND. 1-18-2000 AT 7405 MI. - RESURFACED BOTH FRNT ROTORS. 5-2-2000 AT 10858 MI. - REPLACED BOTH FRNT. ROTORS. 5-29-2001 AT 22008 - "FOUND FRT ROTORS TO BE OUT OF ROUND" REPLACED FRT ROTORS. (THIS TIME HAD BEEN OCCURING FOR A WHILE BUT IT TOOK A WHILE FOR ME TO GET THE VEHICLE IN FOR SERVICE.) RECENTLY ON 12-17-2001 THE PROBLEM CONTINUES, 28000 MI. HOWEVER THEY WILL NOT COVER ANY REPAIRS AS THEY HAVE IN THE PAST. WHEN PROBLEM ORIGIONLLY STARTED I WAS TOLD BY THE SERVICE MANAGER THAT DUE TO CHANGES IN BRAKE PAD MAKEUP THAT THIS WAS GOING TO BE NORMAL AND TO EXPECT IT. I WAS ALSO TOLD TO CHANGE MY DRIVING HABITS. (I DO NOT RIDE THE BRAKES). ANY HELP WOULD BE GREATLY APPRECIATED AS CHRYSLER AND THE DEALERSHIP ARE WASHING THEIR HANDS TO THIS.*AK
Source: NHTSA WEB SITE -
1999 JEEP GRAND CHEROKEE- SAN GABRIEL, CA
I PULLED OUT OF A GAS STATION ONTO A MAJOR BUSY STREET AND ACCELERATED THE CAR AND PASSED A MAJOR BUSY INTERSECTION. AS I ACCELERATED THE VEHICLE, I HEARD A LOUD BOOM COMING FROM THE FRONT OF THE CAR AND WAS STARTLED BY THE LOUD BOOM. AS I PASSED THE INTERSECTION I NOTICED THAT ALL OF A SUDDEN I HAVE NO CONTROL OF THE STEERING WHEEL WHATSOEVER(IT LOCKED UP). I TRIED TO PULL OVER TO THE RIGHT PASSING SOME PARKED VEHICLES ON THE STREET & THERE WERE A LOT OF VEHICLES BEHIND ME. I MANAGED TO MOVE THE CAR TO THE RIGHT, WITH MY FOOT ON THE BRAKE, WITHOUT HITTING A PARKED CAR IN FRONT OF ME. MY FRONT RIGHT TIRE OF THE CAR CRASHED INTO THE CURB AND STOPPED. THE CAR WAS PARKED AT AN ANGLE NOT PARALLEL TO THE CURB AND I WAS AFRAID THAT SOME OTHER CAR MIGHT HIT ME FROM BEHIND BECAUSE OF THE WAY MY CAR WAS STOPPED. I WAS SHAKEN UP A LOT AND WHEN FINALLY GOT OUT OF THE CAR I SAW FLUIDS LEAKING OUT FROM THE FRONT OF MY CAR ONTO THE STREET. A COUPLE OF PEOPLE CAME OUT OF A BUSINESS STOREFRONT AND SAW THE FLUIDS LEAKING OUT FAST ONTO THE STREET.ONE GUY SAID THAT WAS OIL LEAKING AND COULD NOT SEE ANYTHING ELSE. IT WAS ALREADY DARK (AROUND 5 P.M. PST).I CALLED MY HUSBAND AND BOTH MY HUSBAND & MY BROTHER CAME TO THE LOCATION TO SEE WHAT WAS WRONG AND BOTH COULDN'T FIGURE OUT WHY OIL WAS LEAKING. THE CAR COULD NOT START AND A TOW TRUCK WAS CALLED AND TOWED THE CAR TO A JEEP DEALER (WHERE WE NORMALLY HAVE THE CAR SERVICED) IN ALHAMBRA.THE FOLLOWING DAY THE JEEP DEALER'S MECHANICS EXAMINED THE VEHICLE AND THEY SAID THE WHOLE ENGINE WAS TAKEN OUT AND THAT APPARENTLY THERE'S A HOLE AT THE BOTTOM OF THE ENGINE BLOCK. THREE DAYS LATER MY COUSIN (ALSO A MECHANIC) WAS ABLE TO LOOK AT THE ENGINE AND SAID THAT THE CONNECTING ROD INSIDE THE ENGINE BROKE AND THUS MADE A HOLE ON THE SIDE OF THE ENGINE. WE ALSO HAVE THE CAR SERVICE AT A JEEP DEALER WITH OIL CHANGE EVERY 3,000 MILES AND DO ALL THE MFG RECOMMENDATION. IN FEB. '01 WE HAD THE CAR SERVICED FOR THE 20,000 MAINTAINENCE SERVICE.*AK
Source: NHTSA WEB SITE -
1999 JEEP GRAND CHEROKEE- PALO ALTO, CA
DURING APPLICATION OF BRAKE SYSTEM WHILE TRAVELING AT HIGHWAY SPEED THERE IS A SEVERE VIBRATION IN VEHICLE. 1) 05-APR-2000 AT 14,459 MILES, BRAKE ROTORS WERE RESURFACED BY DEALERSHIP. 2) XX-AUG-2000 AT 21,408 MILES, FRONT BRAKE ROTORS RESURFACED, AND REAR ROTORS REPLACED. 3) 07-MAR-2001 AT 30,871 MILES, FRONT BRAKE ROTORS WERE REPLACED, AND REAR BRAKE ROTORS WERE RESURFACED WITH NEW BRAKE PADS INSTALLED. 4) XX-DEC-2001 AT 41,000 MILES, FRONT BRAKE ROTORS WERE RESURFACED, AND REAR BRAKE ROTORS ARE REPLACED. SERVICE BY THE DEALERSHIP HAS FAILED TO EFFECTIVELY REMEDY THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JEEP GRAND CHEROKEE- LYNCHBURG, VA
I STARTED MY 1999 JEEP GRAND CHEROKEE IN THE MORNING TO WARM UP. THE VEHICLE WAS IN PARK, BUT THE EMERGENCY BRAKE WAS NOT ON. I WENT BACK INSIDE MY HOUSE WHILE MY VEHICLE WAS WARMING. WHEN I WENT BACK OUT TO MY VEHICLE I NOTICED IT WAS NO LONGER IN MY DRIVEWAY. THE VEHICLE WAS IN MY NEIGHBORS YARD! I COULDN'T BELIEVE WHAT HAD HAPPENED. WHEN I GOT IN THE VEHICLE TO MOVE IT OUT OF THE YARD, IT WAS IN REVERSE. LUCKILY IT DID NOT HAVE ENOUGH POWER TO MAKE IT UP THE BANK OF THE YARD OR IT WOULD HAVE WENT THROUGH MY NEIGHBORS HOUSE. NO ONE WAS INJURED NOR WAS THERE ANY DAMAGE TO THE JEEP. IT JUMPED OUT OF PARK AND SLIPPED INTO REVERSE ON ITS OWN. I AM 100% SURE OF THIS!! I BOUGHT THE CAR BC I WANTED SOMETHING SAFE TO HAUL MY FAMILY AROUND IN...WE JUST HAD OUR FIRST CHILD. NOW, AFTER THIS INCIDENT, I DON'T FEEL SAFE AT ALL. MY WIFE IS EXTREMELY AFRAID OF IT NOW ESPECIALLY SINCE WE HAVE A NEWBORN...NOTHING LIKE MAKING A HUGE CAR PAYMENT FOR SOMETHING THAT DRIVES ITSELF. I DID SOME RESEARCH ON THE NET AND IT APPEARS THAT I AM NOT THE ONLY PERSON WHO HAS EXPERIENCED THIS PROBLEM. THE FIGURES ARE NOW APPROACHING 1000 REPORTS OF THIS TYPE OF INCIDENT. I LIKE THE JEEP, I WISH SOMETHING COULD BE DONE ABOUT THE PROBLEM. IF NOTHING IS DONE BY CHRYSLER IN THE NEXT FEW MONTHS I AM GOING TO SELL IT BC MY WIFE WON'T EVEN RIDE IN THE CAR ANYMORE..ESPECIALLY WITH THE BABY. IF I DO SELL THE VEHICLE, I HOPE IT DOES NOT INJURE OR KILL OF THE NEW BUYER!! CHRYSLER HAS PROBLEM, THEY NEED TO FIX IT BEFORE PEOPLE START GETTING SERIOUSLY HURT.*AK
Source: NHTSA WEB SITE -
1999 JEEP GRAND CHEROKEE- HILLIARD, OH
CONSUMER WAS BACKING VEHICLE OUT OF DRIVEWAY TRAVELING 5MPH WHEN DRIVER'S SEAT BROKE LOOSE. DEALER WAS CONTACTED FOR REPLACEMENT SEAT/ PEDESTAL AND METAL TRACKS. PLEASE PROVIDE FURTHER DETAILS.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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1999 JEEP GRAND CHEROKEE- WACO, TX
WHILE DRIVING OIL LEAKS FROM ENGINE. TOOK VEHICLE TO DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JEEP GRAND CHEROKEE- WACO, TX
AXLE MALFUNCTIONED; BARRONS WENT BAD, AND HAD TO REPLACE BOTH. ALSO, BRAKES WERE REPLACED THREE TIMES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JEEP GRAND CHEROKEE- WACO, TX
WHILE DRIVING AND UPON TRYING TO GO FROM REGULAR DRIVE TO 4 WHEEL DRIVE, THE TRANSFER CASE MALFUNCTIONS AND WILL NOT GO FROM ONE TO THE OTHER. *AK CONSUMER STATES VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION PROBLEMS, GOODYEAR TIRES HAVE BEEN REPLACED 3 TIMES WITHIN 26000 MILES, REAR AXLE SEAL WAS LEAKING OIL, AND HUBS WERE WARPED. *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JEEP GRAND CHEROKEE- SACRAMENTO, CA
WHILE DRIVING GEARS AUTOMATICALLY SLIP AND VEHICLE ROLLS BACKWARD. ALSO, VEHICLE STALLS ON INCLINE. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.*AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 JEEP GRAND CHEROKEE- HOUSTON, TX
WHILE DRIVING AND UPON PUTTING GEAR INTO PARK, GEAR SLIPS FROM PARK INTO REVERSE. *AK ON BOTH OCCASIONS, CONSUMER JUMPED BACK INTO THE VEHICLE, APPLIED THE BRAKES, AND NOTED THAT THE SHIFTER WAS IN PARK POSITION, BUT THE LINKAGE DID NOT ENGAGE POSITIVELY INTO PARK. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE