2004 JEEP GRAND CHEROKEE Complaints

View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 JEEP GRAND CHEROKEE
    - AUBURN, GA

    THERE WERE NO EVENTS LEADING UP TO THE FAILURE THAT I AM AWARE OF. I ATTEMPTED TO USE THE HEAT THIS PAST WINTER, AND NOTHING WOULD BLOW OUT. NO HEAT, NO AIR, NO DEFROST. MY WINDOWS WILL NOT DEFROST. I TOOK IT TO THE DEALERSHIP AND THEY DIAGNOSED IT AS BROKEN BLEND DOORS. NEEDS BLEND DOOR HOUSING. THEY WERE ASKING AROUND $1,000.00 TO FIX IT. I RESEARCHED THIS PROBLEM ONLINE AND FOUND A FORUM WHERE MANY PEOPLE WERE EXPERIENCING THE SAME EXACT PROBLEM WITH THE SAME MODEL. THIS IS A FACTORY DEFECT. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. I DON'T HAVE THIS KIND OF MONEY. MY VEHICLE WAS ONLY 3 YEARS OLD. I CONTACTED THE MANUFACTURER TO NO AVAIL. THIS SUMMER I , ALONG WITH MANY OTHERS, WILL HAVE NO AIR TO KEEP THEM COOL. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - MENTOR, OH

    CONTACTED JEEP TO TELL THEM OF OUR RIMS THAT ARE FAILING,DUE TO PRODUCT DETERIORATION AND THEY DECIDED TO SETTLE FOR HALF OF THE COST AT THE FIRST CALL. THESE RIMS ARE EXPANDING AT THE MAG PART OF THE WHEEL & SEPARATING FROM THE RIM. THIS IS MY WIFE'S CAR AND I MIGHT NOT BE AROUND IF THEY FAIL & CAUSE AN ACCIDENT. I DON'T FEEL I SHOULD HAVE TO PAY A THOUSAND DOLLARS TO REPLACE RIMS THAT WENT BAD AT 22,000 MILES. KEITH BISHOP *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - SPRING GROVE, PA

    I HAVE A 2004 JEEP GRAND CHEROKEE AND RECENTLY I HAD A FAILURE OF THE SEAT BELT, IN THAT IT LOCKED BACK IN THE FULLY RETRACTED POSITION. FOLLOWING IS A DESCRIPTION OF THE EVENTS, I CAME TO A RED LIGHT AND PUT THE BRAKES ON AND THE SEAT BELT TIGHTENED UP AGAINST MY CHEST, I THEN LEANED BACK TO RELIEVE THE TENSION AND THE BELT STAYED TIGHT AGAINST MY CHEST, SO I UNBUCKLED THE SEAT BELT AND LEFT IT RETRACT TO RELIEVE THE TENSION AND THE SEAT BELT WOULD NOT EXTEND AFTER THAT, PUTTING ME IN A POSITION OF NOT HAVING A SEAT BELT FOR PROTECTION. I HAVE SINCE HAD THE SEAT BELT REPLACED AND THE TOTAL COST FOR REPAIRS WAS $153.91. I LOOKED TO SEE IF THERE WERE ANY RECALLS FOR THE SEAT BELTS AND WASN'T ABLE TO LOCATE ANYTHING ON THE INTERNET FOR MY PARTICULAR JEEP. I DON'T KNOW IF THIS FAILURE IS GROUNDS FOR A RECALL BUT I WANTED TO MAKE THE NHTSA AWARE OF THE PROBLEM IN CASE THERE ARE MORE INCIDENTS OF THIS TYPE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - DECATUR, GA

    2004 JEEP GRAND CHEROKEE WITH HEATED SEAT ISSUE. CONSUMER STATES THAT THE VEHICLE HAS BEEN TAKEN TO THE DEALER SEVERAL TIMES FOR THE HEATED SEAT PROBLEM. SHE ALSO STATES THAT THERE IS A WIRE OR ROD POKING THROUGH THE DRIVER SEAT. *KB THE CONSUMER ALSO STATED THE TRANSMISSION FAILED, THERE WAS A PROBLEM WITH THE POWER STEERING, THE BLEND DOORS IN THE HEATING SYSTEM, THE PASSENGER SIDE WINDOW FELL DOWN IN TO THE DOOR PANEL, AND THE HOOD STRUTS FAILED. THE CONSUMER STATED THE HEATED SEAT ISSUE HAD BEEN RECALLED. THE ENGINE LIGHT ILLUMINATED AND IT WAS DETERMINED THAT THE OXYGEN SENSOR NEEDED TO BE REPLACED. *JB

    Source: CONSUMER LETTER
  • 2004 JEEP GRAND CHEROKEE
    - PITTSBURGH, PA

    HEATER BLEND DOOR MADE NOISE FROM THE DAY VEHICLE WAS PURCHASED. IT ALSO FAILED SEVERAL TIMES DURING NORMAL OPERATION OVER THE LAST 4 YEARS. NO LONGER MAKING NOISE BUT NOW ONLY PASSENGER SIDE HEATER/AC VENT WORKS. DEFROSTING WINDOWS INEFFECTIVE WITH DEFECTIVE BLEND DOOR. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - DICKSON, TN

    THIS IS THE SECOND TIME THAT WE HAVE HAD A PROBLEM WITH WINDOWS FALLING DOWN WHILE DRIVING DOWN THE ROAD. THE FIRST TIME THE DEALERSHIP DID SPLIT THE COST OF 500.00 WITH US BUT NOT THE LATEST. THIS SEEMS TO BE AND ONGOING PROBLEM WITH THIS PART THAT IS MADE OF PLASTIC. I WISH I HAD KNOWN ABOUT ALL THE PROBLEMS WITH THE WINDOWS BEFORE BUYING THIS JEEP. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - BLOOMINGTON, IL

    STEERING FAILURE STEERING WHEEL FROZE WHILE TURNING LEFT IN THE MIDDLE OF ON COMING TRAFFIC NEARLY ESCAPING ACCIDENT. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - CLARKSVILLE, TN

    I HAVE HAD 3 WINDOW REGULATORS BREAK IN MY 2004 JEEP CHEROKEE. THE REGULATOR ITSELF IS A FAULTY PRODUCT, MADE OF CHEAP PLASTIC INSTEAD OF SOMETHING THAT IS BUILT TO LAST WITH METAL. DAIMLER-CHRYSLER TOOK A MAJOR SHORTCUT TO SAVE A FEW BUCKS AND NOW JEEP OWNERS ARE PAYING FOR IT. EACH WINDOW REGULATOR COSTS ABOUT 277 DOLLARS FROM A JEEP DEALERSHIP, AND THEY CHARGE $500 FOR PARTS AND LABOR TO FIX 1 (ONE) REGULATOR. I'VE HAD 3 FAIL AND REPLACED, SO I'VE PAID $1500 ON A 4 YEAR OLD AMERICAN VEHICLE...ON THE WINDOWS!! THIS IS RIDICULOUS AND THIS PRODUCT SHOULD BE RECALLED, AND JEEP OWNERS SHOULD BE REIMBURSED FOR ALL EXPENSES, OR HAVE ALL 4 WINDOW REGULATORS REPLACED FREE OF CHARGE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - IRVING, TX

    2004 JEEP GRAND CHEROKEE OVERLAND BLEND DOOR BREAKAGE/FAILURE COLD AIR BLOWING IN WHEN HEAT IS ON *MAINLY ONE SIDED ISSUE* HAVE NOT FIXED YET BUT WILL BE IN THE FUTURE. *TR

    Source: NHTSA WEB SITE
  • 2004 JEEP GRAND CHEROKEE
    - OMAHA, NE

    DRIVING TO WORK ON THURSDAY MORNING, 2/14/08. ROAD CONDITIONS DAMP BUT NOT SLICK. PULLED INTO PARKING SPOT AND CAR ACCELERATED VERY QUICKLY AND RAN INTO THE BUILDING. I COULDN'T SEEM TO STOP THE CAR. *TR

    Source: NHTSA WEB SITE