1999 JEEP GRAND CHEROKEE Complaints

WHILE BACKING OUT OF THE DRIVE WAY AND THEN GETTING OUT OF VEHICLE AND LEAVING VEHICLE IN IDLE, AND WITHOUT ANY NOTICE WENT INTO REVERSE AND RAN INTO THE NEIGHBOR'S YARD. THEN, FINALLY STOPPED WHEN RUNNING INTO A TREE. WHEN LOOKING INTO VEHICLE IT WAS STILL IN PARK AND TRYING TO REVERSE. CONTACTED DEALER, AND DEALER CLAIMED THAT THEY NEVER HEARD OF THE PROBLEM.*AK

WHILE THE VEHICLE WAS IDLING IT JUMPED OUT OF THE PARK GEAR AND STARTED ROLLING BACKWARDS IN REVERSE APPROXIMATELY 100 TO 200 YARDS. VEHICLE WAS STOPPED WHEN IT HIT AN EMBANKMENT. NO DAMAGE TO VEHICLE OR INJURY REPORTED. DEALERSHIP IS EXAMING VEHICLE TO DETERMINE A CAUSE FOR THIS PROBLEM. NOTE: CONSUMER REPORTED PREVIOUS INCIDENT OVER NHTSA WEBPAGE (ODI REFERENCE NUMBER 750164).*AK THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. *NLM

HAVE HAD THE FRONT BRAKE ROTORS REPLACED 4 TIMES. ON THE FOURTH TIME CHRYSLER SAID THIS IS THE LAST TIME THEY WOULD REPLACE THE ROTORS AND ARE WASHING THEIR HANDS OF IT.*AK

ROTORS ARE WARPING AND HAVE BEEN REPLACED/RESURFACED TWICE. WHEN APPLYING BRAKES VEHICLE SHIMMIES. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

VEHICLE'S HOOD CAME CRASHING DOWN SUDDENLY AND WITHOUT ANY WARNING ON MY HEAD WHILE I WAS TRYING TO CHECK THE ENGINE OIL LEVEL. DEALER'S REPRESENTATIVE RATHER NON-CHALANT ABOUT IT. COULD CAUSE SERIOUS INJURIES AS HOOD IS HEAVY AND BULKY. I RARELY CHECK THE OIL LEVEL. DEALER'S SERVICE PEOPLE HAVE LIFTED THE HOOD A LOT MORE THAN I HAVE HAD DURING SERVICING. IS A DEFINITE SAFETY HAZARD. TOLD TO USE BROOM HANDLE TO PROP HOOD UP LIKE THE SERVICE TECHS DO AT THE DEALERSHIP. THERE SHOULD BE A FIX AND RECALL OF DEFECTIVE PARTS, ESPECIALLY WHEN DEALER SERVICE PERSONNEL ARE USING BROOM STICKS TO PROP THE HOOD UP TO PREVENT THE SUDDEN DROPPING OF THE HOOD.*AK

WHEN PUTTING VEHICLE INTO REVERSE FROM PARK, THE ENGINE MAKES A VERY LOUD METAL TO METAL SOUND. DEALER SAID THAT THEY COULDN'T DUPLICATE PROBLEM SO THERE WAN'T ANYTHING THEY COULD DO. THIS HAPPENED THREE TIMES AND THE LAST TIME, THE POWER COMPLETELY FAILED ON THE VEHICLE.

VEHICLE WAS STARTED UP WITH MOTOR RUNNING, THEN DOOR WAS OPENED, AND CONSUMER WAS STANDING ON OUTSIDE WHILE VEHICLE ROLLED IN REVERSE, CONSUMERS VHEICLE HIT 2 OTHER VEHICLES IN ITS PATHWAY. *AK CONSUMER STATED VEHICLE WAS PUT INTO PARK.*SLC

CLUNKS CONSTANTLY WHEN SHIFTING FROM PARK TO REVERSE, GOES IN EXCESS OF 13MPH AND THERE IS A ELECTRICAL PROBLEM. I AM ON MY THIRD BATTERY. IT'S BEEN TO 2 DEALERSHIPS NUMEROUS TIMES WITH THE PROBLEM NOT BEING RESOLVED, INCLUDING ARBITRATION!

AFTER STARTING VEHICLE, IT JUMPED INTO REVERSE COLLIDING INTO A BUILDING. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED.*AK *SLC

IN MARCH OF 2001, I NOTICED THAT THERE WAS A SEVERE SHAKING WHEN I APPLIED THE BRAKES AT BETWEEN 45-55 MPH. NOT BEING ONE TO TAKE CHANCES, I TOOK MY JEEP IN TO HAVE IT CHECKED. THEY SAID THAT THE ROTORS NEEDED RESURFACING. THIS WAS DONE AT A COST OF OVER $200. ABOUT 2 MONTHS LATER, THE SAME THING HAPPENED. THIS TIME I TOOK IT TO A DEALERSHIP, THINKING THAT THEY MIGHT DO A BETTER JOB OF FIXING THE PROBLEM. THEY AGAIN RESURFACED THE ROTORS FOR $300+. THIS LASTED FOR ABOUT 4 MONTHS UNTIL NOVEMBER, WHEN THE SAME THING HAPPENED. THIS TIME IT HAPPENED WHILE MY WIFE WAS DRIVING AND NEARLY CAUSED AN ACCIDENT ON THE FREEWAY AS SHE WAS UNAWARE OF HOW THE BRAKES WOULD REACT. THIS TIME THEY SAID ALL MY BRAKES - FRONT AND BACK WERE SHOT AND I HAD THEM REPLACED AT A COST OF $600+. AT NO TIME DID CHRYSLER EVER MENTION THERE MIGHT BE SOMETHING WRONG. I ENDED UP TURNING THE VEHICLE BACK IN 4 MONTHS EARLY BECAUSE I DID NOT WANT TO GO THROUGH THAT AGAIN AND I HAD NO CONFIDENCE THAT IT WOULDN'T. I THOUGHT I JSUT HAD BAD LUCK UNTIL I STARTED RESEARCHING THIS ON THE WEB AND FOUND NUMEROUS COMPLAINTS ABOUT THIS AMONGST OTHER THINGS THAT HAD GONE WRONG WITH MY JEEP. THIS WAS THE MOST SERIOUS OF THOSE PROBLEMS BOTH SAFETY-WISE AND MONETARILY-WISE.*AK