1999 JEEP GRAND CHEROKEE Complaints

BRAKES ON MY JEEP HAVE BEEN A CHRONIC PROBLEM IN THAT THEY WEAR UNEVENLY AND THIS RESULTS IN A PULSING STOPPING ACTION. I UNDERSTAND THIS IS CALLED "BRAKE FADE." THE DEALER HAS REPAIRED THIS PROBLEM SEVERAL TIMES AND ADVISES THAT IT IS CHARACTERISTIC OF VEHICLES WITH FOUR WHEEL DRIVE. HOWEVER, I DO NOT CONSIDER THIS TO BE AN ACCEPTABLE CONDITION THAT I SHOULD HAVE TO BEAR FROM A SAFETY AND COST STANDPOINT. THIS PROBLEM AROSE EARLY ON IN THE LIFE OF THIS VEHICLE AND CONTINUES TO RECUR. SOME REPAIRS COVERED UNDER WARRANTY, BUT MORE RECENT REPAIRS HAVE NOT BEEN COVERED. DEALER'S ATTITUDE IS GOOD, BUT I WONDER IF CHRYSLER HAS MANY MORE OF THESE PROBLEMS WITH THE JEEP GRAND CHEROKEE.*AK

FRONT OEM ROTORS WARPED AFTER 6 MONTHS OF OWNERSHIP AND 7,000 MILES OF DRIVING. DEALER ADMITTED ONGOING PROBLEMS WITH ROTORS WARPING ON GRAND CHEROKEES. REFUSED TO REPLACE UNDER WARRANTY AND WOULD ONLY PERFORM REPAIRS WITH OEM PARTS. ROTORS SUBSEQUENTLY REPLACED WITH AFTERMARKET PERFORMANCE PARTS. MANUFACTURER BLAMES FAILURES ON WEIGHT OF VEHICLE AND DRIVING CONDITIONS. I'VE OWNED TWO SIMILAR WEIGHT FORD EXPLORERS DRIVEN UNDER THE SAME CONDITIONS FOR A COMBINED 200,000 MILES WITH NO ROTOR PROBLEMS.*AK

WHEN VEHICLE IS IN PARK IT AUTOMATICALLY JUMPS INTO REVERSE. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

CONSUMER WENT OUT TO START THE VEHICLE AND STOOD ON OUTSIDE OF VEHICLE, AND IT STARTED GRADUALLY ROLLING BACK IN REVERSE, HITTING PARKING GATE. CONSUMER WILL HAVE THE PROBLEM LOOKED AT.*AK

DURING ACTIVATION OF BRAKE SYSTEM TRAVELING AT ANY SPEED THERE IS A PULSATION IN THE BRAKES, THERE IS A SQUEAKING NOISE, AND VEHICLE PULLS TO THE RIGHT. DEALERSHIP HAS EXAMINED VEHICLE THREE TIMES, AND FAILED TO REMEDY THE PROBLEM. BRAKE ROTORS AND FRONT STABILIZER BARS HAVE BEEN REPLACED.*AK CONSUMER STATED THERE WAS ALSO A POSSIBLE OIL LEAK, DEALER REPLACED THE TIE ROD TO PITMAN ARM AND THE REAL PINION SEAL, ALSO THE STEERING DAMPNER ASSEMBLY WAS REPLACED,AND THE ENGINE SURGES AT TIMES SOMETIMES HESITATES, ALSO THERE WAS A LEAK BEHIND THE DRIVER/REAR FLOORBOARD.

WHILE AT A STOP APPLIED BRAKES, CONSUMER HEARD A GRINDING NOISE. THEN, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER KEPT FOOT ON BRAKE, BUT COULD NOT STOP VEHICLE. HE HAD TO SHUT OFF ENGINE. VEHICLE AT DEALER AT THIS TIME. *AK DEALER STATES THAT THERE ARE NO PROBLEMS WITH THE VEHICLE. *SLC

BRAKE ROTORS HAVE FAILED SEVEN TIMES SINCE VEHICLE WAS PURCHASED NEW. THE DEALERSHIP HAS EITHER TURNED OR REPLACED THE ROTORS SIX TIMES. SINCE THE VEHICLE IS NOW BEYOND 36,000 MILES, THE DEALERSHIP ALONG WITH CHRYSLER IS REFUSING TO FIX THE PROBELM (AT NO CHARGE). PRIOR TO THE VEHICLE REACHING 36,000 MILES, I ASKED IF THEY WOULD CONTINUE TO CORRECT THE PROBLEM ONCE THE VEHICLE WAS BEYOND 36,0000 MILES AND WAS ASSURED THAT THEY WOULD TAKE CARE OF THE PROBLEM SHOULD IT ARRISE AGAIN. SUCH IS NOT THE CASE. THEY ARE REFUSING TO FIX THE PROBLEM AT NO CHARGE. THE ROTORS HAVE BEEN A CHRONIC PROBLEM. AS FAR AS I AM CONCERNED, THE ROTORS HAVE NEVER BEEN FIXED CORRECTLY, OTHERWISE, I WOULDN'T CONTINUE TO EXPERIENCE THE FAILURES.*AK

ROTORS WARPED EVERY 6-8000 MILES REPEATEDLY, ROTORS REPLACED EACH TIME BY DEALER BUT DID NOT SOLVE THE PROBLEM. DEALER NOW ASKS FOR "CUSTOMER PARTICIPATION" TO REPLACE ROTORS AGAIN, EVEN THOUGH HE MAKES NO ASSURANCES THAT THESE ROTORS WILL LAST LONGER THAN THE OLD ONES.*AK

AFTER SHIFTING INTO REVERSE VEHICLE SUDDENLY ACCELERATED INTO HOUSE DECK . DEALER WAS NOTIFIED. *AK *SLC

WHEN DRIVING VEHICLE WAS STOPPED AT RED LIGHT, ENGINE COMPLETELY SHUTDOWN. *AK *JB