2002 JEEP GRAND CHEROKEE Complaints

VENTILATION SYSTEM BLEND DOORS HAVE BROKEN, NO CONTROL OF AIRFLOW TO THE DEFROSTER. SAFETY ISSUE, CAN'T DEFROST WINDSHIELD. *TR

2002 JEEP GRAND CHEROKEE STARTED MAKING HORRIBLE "WOBBLE" NOISES FROM REAR OF VEHICLE AT APPROXIMATELY 30,000 MILES. PAID $660 TO REPLACE COMPLETELY WORN (ALL) BEARINGS. REPAIR SHOP (PROGREAR, SAN DIEGO, CA) SAID THIS WAS A VERY COMMON REPAIR IN ZJ GRAND CHEROKEES. *JB

I OWN A 2002 JEEP GC LIMITED, THE PASSENGER SIDE VENTS ONLY BLOWS COLD AIR, MY MECHANIC HAD TOLD ME THIS IS A VERY COMMON AND EXPENSIVE PROBLEM, BUT THAT CHRYSLER MOTORS HAS NOT YET ISSUED ANY KIND OF RECALL FOR THIS ISSUE. HE ALSO TOLD ME THAT EVENTUALLY THE DRIVER SIDE WILL ALSO FAIL, BECAUSE THE DEFECTIVE PART IS POORLY MADE. *TR

AIR BLEND DOORS LOCATED DEEP INSIDE DASHBOARD HAVE FAILED ON MY CAR & THOUSANDS OF OTHERS. THIS CAUSES THE DRIVERS COMPARTMENT TO TYPICALLY FREEZE DURING WINTER MONTHS. EVEN THOUGH IT IS AN ADMITTED MANUFACTURING DEFECT, CHRYSLER WILL NOT ISSUE A RECALL BECAUSE IT IS NOT DEEMED ENOUGH OF A SAFETY ISSUE. SINCE REPAIRS ARE $1K OR MORE, MANY PEOPLE ARE PUTTING OFF SERVICE OR TRYING HOMEMADE REMEDIES TO FIX THE PROBLEM. THUS GOING WITHOUT THE REPAIR OR TRYING TO DO IT YOURSELF YOU MAKE THE DRIVERS COMPARTMENT VERY UNSAFE. CHRYSLER IS MAKING A HUGE PROFIT OFF THIS REPAIR AND THEIR SERVICE CENTERS ADMIT THIS. *TR

NO HEAT FROM THE PASSENGERS SIDE OF DUAL CLIMATE CONTROL SYSTEMS WELL AS ODD ODOR. WOULD NOT CLEAR THE WINDSHIELD OF CONDENSATION. JEEP DEALER RECOMMENDED REPLACING THE CONTROL UNIT ($500 PLUS LABOR) TURNS OUT THE PASSENGER SIDE BLEND DOOR WAS BROKEN AND THE HEATER HAD TO BE REPLACED. THE WHOLE DASH HAD TO BE REMOVED, A $1200 - $2100 DEALER JOB. I HAD THE SYSTEM REPAIRED FOR ABOUT $850 AT A PRIVATE REPAIR FACILITY. THIS SHOULD NOT HAVE HAPPENED TO A VEHICLE WITH UNDER 70,000 MILE ON IT. *JB

CREAKING, SHATTERING NOISES COMING FROM THE PASSENGER SIDE OF THE DASH. COLD AIR COMING OUT OF VENTS, WHEN IT'S NOT SUPPOSED TO. DEALERSHIP TOLD ME IT WAS THE BLEND DOORS THAT ARE FAILING. *JB

THE HEATER DOES NOT WORK ON MY JEEP, IT BLOWS COLD AIR. I TOOK IT TO A DEALER AND IT WILL COST ME ANYWHERE FROM $1,600 TO $1,800 TO REPAIR THE BLEND DOORS. I SEE ON MANY WEB SITES THAT THIS IS AN EXTREMELY COMMON PROBLEM. WHY HAS JEEP NOT STOOD UP AND TAKEN RESPONSIBILITY FOR THIS FAULTY EQUIPMENT? I AM A 20 YEAR OLD AND I DO NOT HAVE THE INCOME FOR THE PAYMENT , INSURANCE AND THE COSTLY REPAIR. *TR

FIVE (5) OXYGEN SENSOR FAILURES/REPLACEMENTS BETWEEN 24,000 AND 41,000 MILES - AT 24, 25, 39, 39, 41 THOUSAND MILES. DEALER SERVICE DEPARTMENT CANNOT FIND CAUSE. MANUFACTURER REFERS ME BACK TO DEALER. LAST FAILED O2 SENSOR IS AVAILABLE. *JB

EVENTS LEADING UP TO FAILURE: NORMAL USAGE OF VEHICLE CABIN COMFORT AND SAFETY CONTROLS (AIR CONDITIONING/DEMISTER) SYSTEMS. FAILURE: CABIN AIR CONDITIONING SYSTEM NOW DOES NOT REGULATE TEMPERATURE. THE SYSTEM CANNOT BE MADE TO USE HOT OR COLD AIR ON DEMAND. IN INVESTIGATING THIS FAILURE, IT HAS COME TO MY ATTENTION THAT 99% OF ALL OTHER OWNERS OF THIS VEHICLE REPORT EXPERIENCING A FAILURE OF THE 'TEMPERATURE BLEND CONTROL DOORS' WITHIN THE 'A/C BLEND ASSEMBLY'. CONSEQUENCES: THE VEHICLE DEMISTER IS UNABLE TO CLEAR THE FRONT WINDSHIELD OF MIST/FOGGING (EFFECTIVELY, DEPENDING ON OUTSIDE TEMPERATURE). CORRECTIONS: NO CORRECTIONS HAVE BEEN PERFORMED DUE TO COST PROHIBITIVE EXPENSE TO DO SO. THE LOCAL DEALERSHIPS QUOTE A PRICE OF AROUND $1800.00 TO REPAIR THE FAILURE, WHILE OBTAINING PARTS AND PERFORMING SELF-REPAIR WILL COST UPWARDS OF $300.00 PLUS TIME SPENT. *TR

2002 JEEP GRAND CHEROKEE FOR THE COOLING FAN. CUSTOMER STATED THAT THE FAN BLEW WHILE ON VACATION AND WHEN THE FAN BLEW IT ALSO BROKE THE RADIATOR AND THE SHROUD. HE SAYS THIS HAPPENED BECAUSE THE DEALER SAID THEY DID NOT HAVE THE PART. *KB THE CONSUMER STATED HE WANTS TO BE REIMBURSED FOR UNEXPECTED EXPENSES DUE TO THE RECALL NOT BEING PERFORMED ON THE VEHICLE. *TR