2007 JEEP GRAND CHEROKEE Complaints

WAS ATTEMPTING TO MERGE ONTO A BUSY FREEWAY AND ACCELERATED UP TO 60MPH WHEN THE JEEP SUDDENLY SLAMMED INTO SECOND GEAR AND REFUSED TO SHIFT. I COULDN'T GET IT TO DO ANYTHING OTHER THAN "LIMP" VERY ROUGHLY TO THE SHOULDER. IF PEOPLE HADN'T SLOWED DOWN I WOULD HAVE BEEN BUSTED FROM SEVERAL POINTS. TOOK IT TO THE LOCAL JEEP DEALERSHIP AND THEY TOLD ME THAT IT HAPPENS WITH JEEP GRAND CHEROKEES ALL THE TIME AND THAT THEY RECOMMENDED REPLACING THE ESM BUT STATED THAT IT DOESN'T ALWAYS FIX THE PROBLEM AND THAT THEY'VE REPLACED THOUSANDS ONLY TO HAVE IT RECUR MONTHS LATER. THIS IS GOING TO GET SOMEONE KILLED. *TR

WHILE PULLING OUT OF A GAS STATION INTO HEAVY TRAFFIC, I BEGAN ACCELERATING TO THE SPEED LIMIT OF 45 MPH. I WAS ACCELERATING RAPIDLY AS TRAFFIC WAS COMING QUICKLY FROM BEHIND. THE JEEP STOPPED ACCELERATING AND THE INSTRUMENT PANEL SHOWED ALL OF THE DRIVE LETTERS WITH BOXES AROUND THEM. THE JEEP WOULD NOT ACCELERATE FOR OVER 20 SECONDS, CAUSING ME TO RAPIDLY PULL OFF OF THE ROAD TO AVOID TRAFFIC BEHIND ME. THE DEALER FOUND A FAULTY ELECTRONIC SHIFT MODULE AND REPLACED IT. THE VEHICLE HAS WORKED WELL UNTIL 2/15/12. AT 70,000 MILES, THE DEALER INSTALLED MODULE HAS FAILED AGAIN. ONCE MORE THIS HAPPENED WHEN ENTERING A HEAVY TRAFFIC ROADWAY. THERE HAVE BEEN NUMEROUS REPORTS THROUGHOUT THE INTERNET OF PEOPLE EXPERIENCING THIS SAME ISSUE. IN MY CASE, BOTH FAILURES RESULTED IN ME HAVING TO TAKE EVASIVE ACTION TO AVOID A COLLISION. I FIND IT HARD TO BELIEVE THAT THIS SEEMINGLY COMMON PROBLEM HAS NOT BEEN IDENTIFIED AS THE TREMENDOUS SAFETY PROBLEM IT . *TR

WAS PULLING FROM A STOP SIGN WHEN THE VEHICLE SUDDENLY SHIFTED TO FOURTH GEAR WITHOUT TOUCHING SHIFT LEFT LEVER CAUSING THE VEHICLE TO ACCELERATE VERY SLOW AND WAS ALMOST HIT BY CROSS TRAFFIC BECAUSE I COULD NOT GET OUT OF THE WAY, LUCKILY THEY SWERVED AROUND ME. I HAVE READ MULTIPLE COMPLAINTS OF SAME PROBLEM WITH SHIFTING OUT OF CONTROL. IT MUST BE A MANUFACTURER DEFECT. IF IT HAD NOT BEEN FOR AN ALERT DRIVER THE SITUATION MIGHT HAVE TURNED OUT DIFFERENTLY FOR MY FAMILY AND I. JEEP NEEDS TO REMEDY THIS PROBLEM BEFORE SOMEBODY IS KILLED. *TR

MY JEEP WILL JUST SHUT OFF WHILE DRIVING. IT IS NOT SOON AFTER STARTING SO THE ENGINE IS NOT COOL. IT HAS HAPPENED ON THE INTERSTATE TWICE WITHOUT WARNING. THERE IS NOT HESITATION OR SPUTTERING, YOU JUST FEEL YOU ARE DECELERATING AND THEN YOU REALIZE YOU HAVE NO ACCELERATION OR POWER STEERING OR BRAKES. I WAS IN THE FAR LEFT LANE AND EXTREMELY WORRIED I WOULD NOT BE ABLE TO SAFELY MAKE IT OVER TO THE SHOULDER. OTHER TIMES IT HAS HAPPENED ON SECONDARY ROADS AND I HAVE HAD TO PARK IT AND THEN RESTART IT IN THE MIDDLE OF THE ROAD. WHEN IT STARTS AND I PUT IT INTO DRIVE, IT WILL NOT ENGAGE INTO GEAR. I HAVE TAKEN IT TO THE DEALER THREE TIMES AND THEY CANNOT FIND THE CAUSE BUT CHECKED ALL SENSORS, TRANSMISSION, CHANGED SPARK PLUGS, PCM, AND UPDATED THE COMPUTER. IT HAPPENED AGAIN THIS WEEKEND EXCEPT IT LURCHED FIRST THEN SHUT OFF. I GOT ONLINE AND SEE THAT MANY OTHERS HAVE REPORTED THE SAME PROBLEMS SO I FELT I NEEDED TO REPORT IT IN THE EVENT THIS TRULY IS A MORE WIDESPREAD PROBLEM. THANK YOU. *TR

VEHICLE WILL RANDOMLY DIE WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES AND IS REALLY DANGEROUS WHEN THE VEHICLE DIES GOING 70 MPH ON THE FREEWAY IN HEAVY TRAFFIC. ONCE THE VEHICLE DIES IT IS EASILY RESTARTED ONCE STOPPED AND THEN DRIVES LIKE NOTHING HAS HAPPENED. THE VEHICLE SHOWS NO SYMPTOMS OF THIS PROBLEM AND IT CAN NOT BE DUPLICATED BUT RATHER HAPPENS RANDOMLY. MY MECHANIC CAN NOT FIND A SOLUTION AS THE VEHICLE SHOWS NO PROBLEMS. I AM AFRAID THAT THE ENGINE CUTTING OUT FOR NO REASON WILL END UP CAUSING AN ACCIDENT SOONER OR LATER. *TR

CURIOUS AS TO WHY JEEP HASN'T RECALLED AND FIXED THE ELECTRONIC SHIFT MODULE. IT IS A VERY DANGEROUS PROBLEM THAT NEEDS ATTENTION. THANK YOU. TT

THE "SHIFTER MODULE" IS CLEARLY DEFECTIVE AND IS A SERIOUS SAFETY HAZARD. MY WIFE AND KIDS WERE IN THE CAR WHEN IT FIRST STARTING ACTING UP. LUCKILY, THEY WERE JUST LEAVING THE DRIVEWAY AND NO OTHER CARS WERE COMING DOWN THE STREET. THE TRANSMISSION MALFUNCTIONED. ON THE INSTRUMENT CLUSTER "TRANSMISSION OVERTEMP" WAS FLASHING, AND ALL OF THE OTHER WARNING LIGHTS ILLUMINATED ON THE CLUSTER. WHEN I BROUGHT THE CAR TO MY LOCAL DEALER, A PARTS REPRESENTATIVE TOLD ME THAT HE HAS HAD TO REPLACE SO MANY OF THESE SHIFTER MODULES THAT HE'S MEMORIZED THE PART # (NOT KIDDING). HE TOLD ME THAT THEY ARE AWARE OF THE PROBLEM AND THAT THEIR SHOP SWAPS OUT THE DEFECTIVE JEEP SHIFTER MODULES WITH MERCEDES SHIFTER MODULES. UNFORTUNATELY, THIS REPAIR COST ME WELL OVER $1000.00. BOTTOM LINE - MY WIFE DRIVES THIS CAR AROUND TOWN. I DON'T HAVE A TOW HITCH, AND I PAMPER THIS CAR. STILL, JEEP REFUSED TO REIMBURSE ME FOR THIS COSTLY REPAIR. I HAVE CALLED CHRYSLER ABOUT THIS, BUT CHRYSLER WILL NOT ACKNOWLEDGE THIS DEFECTIVE PART. YET, ON REPUTABLE AUTO FORUMS, MANY OTHER OWNERS HAVE COMPLAINED ABOUT THE SAME EXACT SHIFTER MODULE DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

I PURCHASED THIS VEHICLE ON DECEMBER 14, 2011. ABOUT THREE WEEKS LATER IN A PARKING LOT, WE NOTICED THE VEHICLE WOULD NOT ACCELERATE EVEN THOUGH THE ACCELERATOR PEDAL WAS PUSHED VIRTUALLY ALL THE WAY DOWN. A FEW DAYS LATER THE ENGINE WARNING LIGHT CAME ON. THEN THE LACK OF ACCELERATION HAPPENED ON THE INTERSTATE. MY MECHANIC CLEARED THE ENGINE WARNING LIGHT BUT IT CAME BACK ON A FEW DAYS LATER. I DID A LOT OF RESEARCH AND IT APPEARS THIS IS A COMMON PROBLEM ON JEEP VEHICLES. THE PROBLEM IS A FAILURE OF THE ELECTRONIC SHIFT MODULE. IT IF VERY EXPENSIVE TO HAVE REPLACED. MY LOCAL DEALERSHIP CHARGED ME $924 PLUS TAX. AS MANY COMMENTS AS I HAVE SEEN ON THIS AND THE FACT THAT LACK OF ACCELERATION IS A SAFETY ISSUE, JEEP SHOULD NOT HESITATE IN ISSUING A RECALL. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT WAS DRIVING 65 MPH WHEN ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL MOMENTS. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE SHIFT MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 44,433.

AFTER A SNOW STORM I NOTICED WHILE DRIVING, WATER WOULD LEAK INTO THE INSIDE OF THE CAR AT THE DRIVER SIDE A-PILLAR AND AT THE SCREWS HOLDING IN THE SUN VISOR ON THE DRIVERS SIDE. THE WATER CONTINUED TO TRAVEL DOWN THE A-PILLAR DOWN BY THE DOOR TO THE FLOOR CAUSING A PUDDLE BY THE FOOT PEDALS. *TR