2002 JEEP GRAND CHEROKEE Complaints

View complaints related to 2002 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,420 complaints submitted for the 2002 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 JEEP GRAND CHEROKEE
    - HAWLEY , TX

    TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE POWER WINDOWS FAILED TO OPERATE AND ALL OF THEM WOULD ROLL DOWN INTERMITTENTLY AND WITHOUT WARNING. THE WINDOWS WERE PUSHED UP MANUALLY AND A PIECE OF CARDBOARD WAS STUCK IN BETWEEN THE WINDOWS AND THE RUBBER TO PREVENT THEM FROM FALLING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE MILEAGE WAS 69,000 AND CURRENT MILEAGE WAS 72,000. UPDATED 01/07/08. *LJ UPDATED 12/12/07. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - FT MYERS, FL

    REPLACE LEFT SIDE BRAKE LIGHT BULBS 3 TIMES IN TWO MONTHS. THEN TOOK IT TO THE DEALERSHIP AND HAD THEM REPAIR IT THREE MORE TIMES BEFORE THE ELECTRICAL PROBLEM BEHIND IT WAS FOUND AND REPAIRED CORRECTLY. I COULD HAVE BEEN PULLED OVER WITH AS MANY TIMES THE BRAKE LIGHTS WERE NOT OPERATING OR BEEN REAR ENDED AND INJURED AS A RESULT OF THE BAD SYSTEM CHRYSLER HAD. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - POWAY, CA

    IN APRIL 2007 THE PASSENGER POWER WINDOW OF MY 2002 JEEP CHEROKEE LIMITED STOPPED WORKING, NOW 5 MONTHS LATER MY DRIVERS POWER WINDOW HAS DONE THE SAME THING. DEALERSHIP SAYS IT'S NOT A RECALL ITEM...HOW IS THIS POSSIBLE? I SEE ON ALL THE BLOGS THAT THIS PROBLEM IS RAMPANT WITH 02 GRAND CHEROKEES. *JB UPDATED 09/26/07 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - SALT LAKE CITY, UT

    VENTILATION SYSTEM MAKING NOISE BEHIND DASHBOARD. WHEN THE A/C UNIT IS OFF, ONCE I SHUT OFF VEHICLE, NO NOISE WILL BE HEARD, HOWEVER AFTER RUNNING A/C, WHEN SHUTTING OFF VEHICLE, A MOANING OR CREAKING SOUND IS HEARD, EVERYTIME. I HAVE READ THIS IS HAPPENING TO MANY MANY OTHERS. POSSIBLE "BLEND DOOR" PROBLEM. THIS NEEDS TO BE REPAIRED. PEOPLE THAT LIVE IN COLD ENVIRONMENTS OR EXTREMELY HOT SHOULD NOT HAVE TO WORRY ABOUT A HVAC SYSTEM BREAKING AND THEN HAVE TO PAY 1500.00 FOR REPAIR. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - ROCHESTER HILLS, MI

    TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. WHILE DRIVING 60 MPH, THE STEERING WHEEL WOULD VIBRATE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE ROTORS WERE WARPED AND THEY REPLACED THE ROTORS AND BRAKE PADS. APPROXIMATELY EIGHT MONTHS LATER, THE FAILURE RECURRED. THE DEALER STATED AGAIN THAT THE ROTORS WERE WARPED. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY EIGHT MONTHS. THE VIN WAS UNKNOWN. THE FAILURE WAS MILEAGE 12,000 AND CURRENT MILEAGE WAS 25,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - HUEYTOWN, AL

    I PURCHASED MY 02 JEEP GRAND CHEROKEE IN 2004. IN DECEMBER OF 2005, MY HEATER WENT OUT. I HAD TO REPLACE A BLEND DOOR. THAT WAS AN $1,100 JOB. NOW MY AIR CONDITIONING HAVE WENT OUT WITH THE SAME PROBLEM. I AM LOOKING AT ANOTHER $900 JOB. I HAVE VERY LOUD NOISES COMING FROM THE PANEL WHEN I SHUT OFF THE ENGINE. I AM ALSO 7 MONTHS PREGNANT AND CANNOT AFFORD THIS. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - NEW SARYAN BEACH, FL

    TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ELECTRIC FAN DETACHED, SHATTERED, PUNCTURED THE RADIATOR, AND TORE THE INSULATION UNDERNEATH THE HOOD. THE FAILURE OCCURRED WHILE DRIVING BETWEEN 15-25 MPH. THE DEALER STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT ORDERED ALL THE PARTS HIMSELF AND HAD THE VEHICLE REPAIRED AT A DIFFERENT REPAIR SHOP. THE MECHANIC INFORMED HIM OF NHTSA RECALL NUMBER 06V199000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN), HOWEVER, THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 JEEP GRAND CHEROKEE
    - HARRISBURG, PA

    BLEND DOOR IS BROKEN MUST BE REPLACED, HEATER ONLY BLOWS COLD AIR ON DRIVER SIDE, FRONT WINDSHIELD DEFROSTER ONLY BLOWS COLD AIR, CAUSES POOR VISIBILITY DUE TO FOGGING. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - SAN FRANCISCO, CA

    CONTINUED AND UNREPAIRABLE LOUD GROANING NOISE FROM UNDER CARRIAGE WHEN MAKING SLOW SPEED TURNS IN EITHER DIRECTION. STEERING HOSES HAVE BEEN REPLACED, TRANSFER CASE SERVICED. NOISE IS LOUD ENOUGH FOR DRIVER TO BELIEVE STEERING OR SUSPENSION MAY FAIL AT ANY MOMENT. *TR

    Source: NHTSA WEB SITE
  • 2002 JEEP GRAND CHEROKEE
    - ROCKWALL, TX

    HVAC BLEND DOORS FAIL CAUSING INADEQUATE DEFROSTING OF WINDSHIELD AND UNCONTROLLABLE TEMPERATURES WITHIN INTERIOR OF VEHICLE $1593.42 TO REPAIR. *JB

    Source: NHTSA WEB SITE