2007 JEEP GRAND CHEROKEE Complaints
View complaints related to 2007 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,090 complaints submitted for the 2007 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 JEEP GRAND CHEROKEE- SAXONBURG, PA
WHILE DRIVING THE VEHICLE LOSES POWER NO MATTER HOW MUCH GAS YOU GIVE IT. THE ENGINE LIGHT COMES ON AND OFF EVERY FEW DAYS. ALL THE GEAR INDICATOR LIGHTS ARE HIGHLIGHTED. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- COLUMBUS , OH
I WAS DRIVING APPROXIMATELY 40 MPH IN THE FAST LANE OF A MAIN TWO-LANE RESIDENTIAL ROADWAY WHEN THE VEHICLE SUDDENLY JERKED VIOLENTLY FORWARD THROWING ME INTO THE STEERING WHEEL AND THEN ALL ACCELERATION AND SPEED STOPPED. THE STEERING WHEEL BECAME ABNORMALLY STIFF AND DIFFICULT TO TURN HOWEVER I WAS ABLE TO GUIDE THE COMPLETELY STALLED AND DECELERATING VEHICLE TO THE SLOW LANE AND PULL-OFF ON THE SIDE OF THE ROAD (WITH NO SIDE LANE) WITH HAZARDS FLASHING AND TRAFFIC PASSING. THIS WAS AN INHERENTLY DANGEROUS CONDITION AS THE FLOW OF TRAFFIC WAS GOING APPROXIMATELY 35 - 40 IN THE FAST LANE AT WHICH TIME I COMPLETELY LOST POWER AND HAD LIMITED STEERING (MORE LIKE COASTING) ABILITY. I WAS ABLE TO TURN THE ENGINE COMPLETELY OFF AND RESTART, HOWEVER THE NEXT DAY UNDER SIMILAR CONDITIONS OF NORMAL DRIVING CONDITIONS THE VEHICLE JERKED AND STALLED AGAIN, AND RESTARTED AFTER A COMPLETE SHUTDOWN. THIS VEHICLE ON THE THIRD DAY POST THE FIRST INCIDENT FAILED TO RESTART AFTER DRIVING TO A LOCAL SHOPPING DESTINATION AND TURNING THE CAR OFF TO PARK. I LEFT THE VEHICLE AT THE LOCATION FOR APPROXIMATELY 4 TO 5 HOURS AND RETRIEVED THE VEHICLE UPON WHICH IT STARTED WITH A DOCUMENTED CALL INTO ROAD SIDE ASSISTANCE PROGRAM FROM JEEP. THE NEXT DAY (MONDAY) I DROVE TO AN AUTHORIZED DEALER UPON WHICH THEY STATED THE FAILURE WAS THE ELECTRONIC SHIFT MODULE (ESM) [(NOT TO BE CONFUSED WITH THE ELECTRONIC STABILITY CONTROL (ESC)] WHICH CONTROLS THE ELECTRONIC SIGNALS FROM THE COMPUTER TO THE TRANSMISSION AT A PERSONAL COST OF $820. I BELIEVE THIS REPRESENTS A KNOWN DEFECT AS CURRENTLY 55 OUT OF THE 133 COMPLAINTS LISTED HERE ARE DESCRIBING A SIMILAR SERIES OF EVENTS AND ROOT CAUSE, AND WOULD BE WILLING TO BE INVOLVED IN A CLASS ACTION LAW SUIT AGAINST JEEP AS LIFE, LIMB AND PROPERTY ARE AT STAKE. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- ELKHART, IN
WHEN YOU SHIFT FROM PARK THE PRDNL WILL HAVE A BOX AROUND EACH OF THE LETTERS. WHEN BACKING UP IT SLAMS INTO REVERSE AND THEN SLAMS INTO DRIVE AND THE VEHICLE WILL ONLY GO 20 MPH NO MATTER HOW MUCH YOU STEP ON THE GAS. THIS HAS NOW HAPPENED 5 TIMES AND THE ONLY WAY IT GOES BACK TO NORMAL IS TO SHUT OFF THE VEHICLE AND START IT BACK UP. I HAVE NOW SEEN NUMEROUS BLOGS WHERE THIS HAPPENS AT HIGHWAY SPEEDS, IN THE MIDDLE OF INTERSECTIONS AND IS SO DANGEROUS TO DRIVE CAUSE YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. FROM WHAT I HAVE READ IT LOOKS LIKE YOU HAVE TO REPLACE THE ELECTRONIC CONTROL MODULE AT A COST OF ALMOST $800 TO JUST HAVE IT GO OUT AGAIN LATER AND HAVE THE SAME PROBLEM AGAIN. THIS IS VERY DANGEROUS AND SCARY! *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- JACKSON, MI
WHILE DRIVING THE VEHICLE, HAD A SUDDEN LOSE OF ABILITY TO ACCELERATE, NO THROTTLE RESPONSE, NO RPMS ON THE TACH, AND EVERY GEAR INDICATOR WAS ILLUMINATED AS IF IN ALL GEARS AT THE SAME TIME (PARK, REVERSE, NEUTRAL, DRIVE). DEALERSHIP SAYS ITS PART # 52124137AC THAT NEEDS TO BE REPLACED, AND IS NOT COVERED UNDER ANY POWER TRAIN WARRANTY, AT A COST OF $817.00. THIS PROBLEM HAPPENED 4 TIMES BEFORE I WAS ABLE TO GET IT IN TO THE LOCAL DEALERSHIP, NEVER ON THE HIGHWAY, IF IT HAD HAPPENED ON THE HIGHWAY, IM SURE I WOULD HAVE BEEN TAKING A CHANCE WITH MY LIFE. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- OAK PARK, IL
TL* THE CONTACT OWNS A 2007 JEEP CHEROKEE. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. AS THE CONTACT WAS PULLING TO THE SIDE OF ROAD, THE VEHICLE RESTARTED INDEPENDENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER NOR CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 76,526.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2007 JEEP GRAND CHEROKEE- MACON, GA
OWNED THE 07 JEEP FOR 5 MONTHS. VEHICLE HAS BEEN SERVICED FOR 2 DIFFERENT INCIDENTS. THE 1ST INCIDENT(ACTUALLY HAPPENED SEVERAL TIMES) IS WHEN THE VEHICLE WOULD NOT SHIFT DURING ACCELERATION AND IT WOULD FORCE ME TO THE SIDE OF THE ROAD WHERE I WOULD HAVE TO TURN THE VEHICLE ON AND OFF UNTIL IT WOULD RUN CORRECTLY. WAS TOLD BY DEALERSHIP SERVICE THAT IT WAS A TRANSMISSION SENSOR,HAD THE PART REPLACED-NOT COVERED BY WARRANTY. LESS THEN 3 WEEKS LATER, 2ND INCIDENT OCCURRED WHEN I WAS DRIVING 55MPH DOWN THE INTERSTATE WHILE ACCELERATING TO GET OVER TO AN EXIT, THE VEHICLE THREW ITSELF BACK INTO 2ND GEAR AND I WAS FORCED TO GET OVER INTO THE EMERGENCY LANE SO AS NOT TO BE STRUCK BY ONCOMING TRAFFIC. THE JEEP HAD ALMOST COME TO A COMPLETE STOP IN TRAFFIC! CHECK ENGINE LIGHT CAME ON AND WENT OFF AFTER THAT. DEALERSHIP STATES THE GEAR RATIO AND VALVE COVER FORCED THE VEHICLE INTO 2ND GEAR. VERY DANGEROUS! *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- HOPE WELL JUNCTION, NY
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- GETTYSBURG, PA
DRIVING AT VARIOUS SPEEDS, MOST OFTEN APPROACHING A STOP THE VEHICLE WILL SHUT OFF LEAVING NO POWER SYSTEMS. THIS HAS OCCURRED AT HIGHER SPEEDS AND HAS ALMOST CAUSED AN ACCIDENT IN ONE CASE. VEHICLE STARTS UP IMMEDIATELY AFTER OCCURRENCE. CALLED THE DEALERSHIP WHO IS AWARE OF THIS OCCURRING WITH THIS MODEL AND YEAR BUT STATES IT PROBABLY WILL BE UNABLE TO DIAGNOSE IF THE VEHICLE IS NOT TOWED FROM POINT OF OCCURRENCE. DEALER STATED THEY COULD TRY TO REPLICATE THE PROBLEM BY DRIVING IT AROUND??? I TOLD HIM YOU MIGHT BE DRIVING FOR QUITE SOME TIME. I DON'T WANT MY WIFE OPERATE THE CAR. AS A RETIRED STATE TROOPER I AM EXPERIENCED IN OPERATING VEHICLES UNDER HAZARDOUS CONDITIONS BUT DON'T LIKE THE IDEA OF HAVING TO DRIVE THIS VEHICLE UNTIL AND ISSUE OCCURS. IT IS JUST A MATER OF TIME UNTIL THERE IS A SERIOUS ACCIDENT. NUMEROUS PEOPLE HAVE REPORTED THIS BOTH BY NHTSA COMPLAINT AND DIFFERENT FORUMS. *TR
Source: NHTSA WEB SITE -
2007 JEEP GRAND CHEROKEE- EAST GRAND RAPIDS, MI
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE REAR PASSENGER TIRE WAS FLAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIRE PRESSURE MONITORING SYSTEM WAS FAILING DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 59,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 JEEP GRAND CHEROKEE- CHESTER, VA
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 50,400.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE