2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- SCRATON, PA
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V112000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- SAINT CLAIR, PA
TAKATA RECALL, JEEP DRIFTS BACK AND FORTH ON ROAD REGARDLESS OF SURFACE OF ROAD,SWAYS BACK AND FORTH, FEELS VERY UNSAFE, HAPPENS AT ANY SPEED,
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- OAKTON, VA
HAD A CAR ACCIDENT FEW DAYS AGO AND THE AIR BAGS DID NOT DEPLOYED AT EITHER SIDE. ALSO, THE STEERING COLUMN IS STACK IN LOWER LEVEL, THE MECHANIC SAID IT IS BROKEN INSIDE, NEEDED TO BE REPLACED.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- HILL, NH
TAKATA RECALL WHILE DRIVING MY STEERING WHEEL IS VERY LOOSE SHAKES WHEN I USE THE BRAKE PEDDLE. PULLS ME LEFT THEN JERKS BE TO THE RIGHT OR VISE VERSA. THIS IS VERY SCARY. I HAVE KIDS THAT DEPEND ON ME TO GET THEM FROM SCHOOL BUS STOP ETC I DO NOT FEEL SAFE DRIVING MY OWN VEHICLE I'VE PUT 2 SETS OF NEW TIRES ON MY JEEP SINCE FEBRUARY OF THIS YEAR 2017. THIS HAPPENEDS ON THE HIGHWAY CITY STREET BACK ROADS YOU NAMES IT
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- EVANS, CO
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE BUMPER CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM 104TH (1800 W 104TH AVE, DENVER, CO 80234 (720) 907-0928), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- TOLEDO, OH
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING ABOVE 40 MPH, THE VEHICLE VIBRATED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BALL JOINTS AND THE TRAC ON NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 230,000. THE VIN WAS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 JEEP GRAND CHEROKEE- DORR, MI
GAS TANK COVER/ HOLDER COMPLETELY RUSTED OUT AND GAS TANK IS JUST HANGING THERE BY ONE CORNER OF THE COVER. IT FELL DOWN AS I WAS JUST DRIVING DOWN THE ROAD CAUSING THE GAS TANK TO CRACK IN THE FRINT CORNER WHEN IT HIT THE GROUND.
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- WASHINGTON, DC
2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO GAS TANK FELL OFF VEHICLE. *LD UPDATED 09/18/2017*JS
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- UTICA, NY
2004 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR OCCUPANT RESTRAINT CONTROL MODULE RECALL NOTICE. *LD THE CONSUMER REQUESTED INFORMATION CONCERNING A RECALL FOR THE OCCUPANT RESTRAINT CONTROL MODULE. THE CONSUMER RECEIVED 4 RECALL NOTICES AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED AT 3 DIFFERENT DEALERS. UPDATED 09/5/2017*JS
Source: CONSUMER LETTER -
2004 JEEP GRAND CHEROKEE- ALPENA, MI
THE DRIVER'S SEAT BRACKET HAS BROKEN AT 3 OF THE 4 POINTS WHERE IT IS ATTACHED TO THE FLOOR FRAME. THE SEAT IS VERY UNSAFE AND MOVES DANGEROUSLY WITH EVERY TURN, BRAKING OR ACCELERATION. THIS IS OBVIOUSLY A VERY COMMON FAILURE IN THE 1999-2004 JEEP GRAND CHEROKEES, YET CHRYSLER HAS DONE NOTHING TO ADDRESS IT. HOW MANY PEOPLE ARE DRIVING AROUND WITH THIS POTENTIALLY FATAL DEFECT? HOW MANY MUST BE INJURED OR KILLED BEFORE ACTION IS TAKEN TO CORRECT THIS OBVIOUS DESIGN AND MANUFACTURING DEFECT?
Source: NHTSA WEB SITE