2007 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM) MONTHS AGO. THE DEALER (BROWN'S JEEP CHRYSLER DODGE RAM, 483 NY-112, EAST PATCHOGUE, NY 11772, (631) 289-8500) WAS UNABLE TO DETERMINE WHEN THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DEALER STATED THAT THEY PLACED THE CONTACT ON A WAITING LIST FOR THE PART, BUT DID NOT SPECIFY WHAT NUMBER THE CONTACT WAS PLACED ON THE LIST. WHILE WAITING FOR THE PART, A FAILURE PROGRESSED THAT CAUSED THE KEY NOT TO TURN OVER TO START THE VEHICLE. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE MANUFACTURER HAD SEVEN TSBS ON THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

WATER LEAKS FROM WHAT SEEMS TO BE THE MOON ROOF INTO THE CAR FROM THE TOP OF THE INTERIOR WINDSHIELD

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY DECREASED SPEED WITHOUT WARNING. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 137,000.

TL *THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE DOWNSHIFTED INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC SHIFT MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

JEEP SHIFTS OUT OFF PARK WHEN KEY IS NOT IN THE IGNITION. I DO NOT NEED TO PRESS THE BRAKE PEDDLE TO SHIFT OUT OFF PARK. JEEP HAS HAD THE 14V-438 RECALL.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE IGNITION FAILED TO START THE VEHICLE AND AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO LARRY H MILLER CHRYSLER JEEP DODGE RAM (1800 W. 104TH AVENUE, DENVER CO, 80234), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. PRIOR TO HAVING THE VEHICLE REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM), THE FAILURE HAD NOT EXISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

CATASTROPHIC ENGINE FAILURE AT ABOUT 124,000 MILES. LUCKILY IN THE DRIVEWAY WHERE I HAD PARKED THE CAR AFTER RUNNING NORMAL ERRANDS. THE CAR WOULD NOT START UP AGAIN AND HAD TO BE TOWED SINCE THE BATTERY WAS NEW AND THE STARTER SEEMED FROZEN. I TOOK EXCELLENT CARE OF THIS CAR AT THE DEALERSHIP AND AT A TOP LOCAL GARAGE SINCE WE BOUGHT IT. I WAS STUNNED THAT THE ENGINE FAILED WITHOUT ANY NOTICE, NO WARNING LIGHTS, NO NOISE, NOTHING. THE LOCAL MECHANIC SAW "CHUNKS OF METAL" IN THE PAN. I NOW NEED A COMPLETELY NEW ENGINE 5 WEEKS AFTER AN OIL CHANGE DUE TO A DESIGN FLAW IN MY JEEP HEMI ENGINE. I NEVER RECEIVED ANY LETTER OR NOTIFICATION ABOUT THIS APPARENTLY WELL KNOWN AND RELATIVELY COMMON PROBLEM. I HAD EVERY RECALL PERFORMED ON THIS CAR. THERE WAS NEVER A RECALL FOR THIS PROBLEM WHICH APPARENTLY INCLUDES THE INTAKE MANIFOLD. THE RESPONSE FROM THE DEALERSHIP WAS THAT THE HEMI IS A GOOD ENGINE. REALLY??? NO APOLOGIES, NO CALL FROM THE MANUFACTURER. OUT OF WARRANTY, SO IT IS JUST TOO BAD FOR ME AS A CUSTOMER. THEY KNOW THE DESIGN FLAW EXISTS BUT DON'T CARE ABOUT THE CUSTOMER. JUST THEIR BOTTOM LINE.

THE ISSUE IS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE).DURING THE FIRST INSTANCE THE CAR WAS BEING DRIVEN IN A PARKING LOT THE CAR SUDDENLY BECAME COMPLETELY UNRESPONSIVE AND LOCKED UP WHILE IN MOTION. IT WAS TOWED TO A LOCAL JEEP DEALERSHIP AND EVENTUALLY IT WAS DISCOVERED THE PROBLEM WAS DUE TO A BAD PCM AND THE TIPM. AFTER WAITING A MONTH FOR THE TIPM TO COME IN, THE VEHICLE WAS SUPPOSEDLY FIXED. PICKED UP THE CAR ON A FRIDAY AND AGAIN, WHILE DRIVING THE CAR ON SATURDAY MORNING THE CAR LOCKED UP AND BECAME COMPLETELY UNRESPONSIVE. THIS TIME I WAS GETTING ONTO THE FREEWAY. THANKFULLY MY CHILDREN WERE NOT IN THE CAR ON EITHER ONE OF THESE OCCASIONS. AFTER RESEARCHING I FOUND THAT JEEP TIPM'S WERE RECALLED FROM 2011 TO 2015. IT ALSO APPEARS THAT TIPM'S FROM 2007 LEADING UP TO 2011 WERE ALSO HAVING A LOT OF ISSUES AND A RECALL WAS IN ORDER THEN, BUT NEVER OFFICIALLY CAME TO BE. THIS PART HAS A LONG AND DOCUMENTED HISTORY AS HAVING MAJOR PROBLEMS AND I WANT TO OFFICIALLY REQUEST AN INVESTIGATION AS TO WHY THESE PARTS HAVE ARE BEING PUT INTO CARS IN THIS CONDITION. THE RAMIFICATIONS OF THIS PARTS FAILURE ARE HUGE. TO HAVE A CAR THAT IS IN MOTION LOCK UP AND BECOME TOTALLY UNRESPONSIVE PRESENTS A HUGE SAFETY CONCERN TO THE DRIVER, THEIR PASSENGERS AND THE OTHER VEHICLES ON THE ROAD AROUND THEM. THE LOCAL JEEP DEALERSHIP AS WELL AS CHRYSLER CUSTOMER SERVICE ARE NOT TREATING THIS ISSUE WITH THE SEVERITY IT DESERVES. THEY SIMPLY WANT ME TO JUST PAY FOR FAULTY PARTS AND HAVE ME GO AWAY. THIS IS NOT HOW AN AUTOMAKER SHOULD BE HANDLING A SAFETY ISSUE OF THIS MAGNITUDE.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. WHILE AT A COMPLETE STOP, THE RPMS DROPPED AND THE VEHICLE ABRUPTLY ACCELERATED WITH THE BRAKE PEDAL DEPRESSED. THE DRIVER WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO CHRYSLER JEEP DODGE RAM 24 LOCATED AT 97 MANLEY ST. BROCKTON, MA 02301 FOR DIAGNOSTIC TESTING, BUT THERE WERE NO FAILURE CODES. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.

VEHICLE IS UNABLE TO START AFTER HIGHWAY DRIVING OR THE ENGINE IS AT A CERTAIN TEMPERATURE. CAR CAN NOT BE TURNED OFF AND BACK ON AGAIN AFTER ENGINE REACHES CERTAIN TEMPERATURE.