2004 JEEP GRAND CHEROKEE Complaints
View complaints related to 2004 JEEP GRAND CHEROKEE. The complaints found here are submitted by actual consumers with first hand experience. There are more than 1,250 complaints submitted for the 2004 JEEP GRAND CHEROKEE. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 JEEP GRAND CHEROKEE- CRAIG, CO
I HAVE 2 JEEP GRAND CHEROKEE BOTH HAVE HAD TO HAVE DASH COMPLETELY PULLED AND BLEND DOORS REPLACED AT A COST OF $1100 AND THEY BOTH HAVE ONLY 50,000 MILES. I WAS ON A LONG TRIP THREW THE COLORADO MOUNTAINS AND PASSENGER SIDE WOULD BLOW ONLY COLD AIR ,UNABLE TO CLEAR WINDSHIELDS OF FOG. VISIBILITY/SAFETY HAZARD. JEEP KNOWS THEY HAVE THIS PROBLEM HAPPENS TO ALL OF THERE VEHICLES 99-04. THEY EVEN HAVE A TSB, BUT $1100.00 TO FIX? *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BEND, OR
ON 7-11-07 PASSENGER SIDE FRONT WINDOW ROLLED DOWN AND WOULD NOT ROLL UP. DEALER ADVISED IT WAS A WINDOW REGULATOR FAILURE. COST $389 TO FIX. ON 9-25-07 DRIVER SIDE FRONT WINDOW ROLLED DOWN AND WOULD NOT ROLL UP. DEALER ADVISED IT WAS AGAIN A WINDOW REGULATOR FAILURE. COST $384 TO FIX. DEALERSHIP VERY COOPERATIVE AND EXPLAINED PROBLEM WAS NO UNCOMMON FOR THE VEHICLE AND STATED THIS HAS HAPPENED TO MANY PERSONS OWNING THE SAME VEHICLE. ADVISED ANOTHER VEHICLE SAME YEAR WAS IN THE SHOP AT THE SAME TIME WITH THE SAME REPAIR. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- WAIPAHU, HI
GAS/HYDRAULIC STRUTS WILL NOT HOLD HOOD OPEN - I RAISED HOOD TO CLEAN AROUND IT AND IT CAME BACK DOWN ON MY HANDS. FORTUNATELY , I WAS FAST ENOUGH TO PICK THEM UP TO "ALMOST" CATCH THE HOOD AND NOT DO ANY SIGNIFICANT DAMAGE TO THEM. BUT STILL - CAR IS ONLY 3 YEARS OLD AND HAD LESS THAN 20,000 MILES! *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- BELLPORT, NY
WJ BLEND DOOR BREAKAGE - I AM ON MY SECOND DOOR AND IT IS STILL CAUSING PROBLEMS AND BLOWING COLD AIR - THIS IS A VERY COMMON PROBLEM AND COSTS CLOSE TO 1000 TO FIX. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PEWAUKEE, WI
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE IS EQUIPPED WITH A DUAL CONTROL A/C, WHICH ALLOWS THE DRIVER AND PASSENGER TO CONTROL THE TEMPERATURE ON THEIR OWN SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE BLEND DOOR ON THE FRONT PASSENGER SIDE WAS DEFECTIVE. THE DOOR PREVENTS HEAT FROM ENTERING AND CAUSES THE DEFROSTER TO WORK ONLY ON THE DRIVER SIDE OF THE VEHICLE. SHE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE FAILURE WAS DUE TO A FAULTY BLEND DOOR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND CURRENT MILEAGE WAS 52,000. UPDATED 10/24/07
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 JEEP GRAND CHEROKEE- SUNNYVALE, CA
WINDSHIELD VISIBILITY FREQUENTLY REDUCED DUE TO FAILURE OF HEATER/COOLING SYSTEM, VEHICLE HAS NO HEAT FOR DEFROSTER (OR OCCUPANTS). I TOOK THE CAR TO THE DEALER, DESCRIBED THE PROBLEM AND WAS IMMEDIATELY TOLD THIS WAS A KNOWN PROBLEM IN THE JEEP LINE WITH THE BLEND DOOR MECHANISM AND WOULD COST $1,200 TO REPAIR. NOTE: THIS WAS BASED SOLELY ON A DESCRIPTION, NO MECHANIC WAS REQUIRED TO LOOK AT THE CAR; THIS ISSUE IS THAT WELL KNOWN TO THE DEALERSHIP. FURTHER, A DIAGNOSTIC WOULD REQUIRE REMOVAL OF THE DASH, COSTING $200-500 JUST TO CHECK/CONFIRM. I REPORTED THE PROBLEM AT 29,500 MILES (OF A 30,000 WARRANTY) BUT WAS TOLD I WAS BEYOND THE WARRANTY DATE. NO CORRECTIVE ACTION OR ACCOMODATION WAS OFFERED. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- N. SMYRNA BEACH, FL
A ONE FOOT HYDRAULIC BRAKE LINE AT THE REAR OF MY VEHICLE IS BADLY RUSTED AND THE FITTINGS ARE LEAKING. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- SUMMERVILLE, SC
I BOUGHT A NEW 2004 JEEP GRAND CHEROKEE FROM HOOVER CHRYSLER/JEEP IN SUMMERVILLE SC. WHILE STILL ON WARRANTY THE DRIVERS SIDE AUTOMATIC WINDOW FAILED TO THE DOWN POSITION DUE TO A DEFECTIVE REGULATOR. THIS OCCURRENCE HAPPENED IN OUR SECOND YEAR OF OWNERSHIP AND WAS REPAIRED BY THE DEALERSHIP. THE SAME FAILURE OCCURRED AGAIN TO THE DRIVERS SIDE REAR WINDOW ON 4/4/07 AND AGAIN TO THE PASSENGERS FRONT WINDOW ON 9/15/07. ALL OF THESE FAILURES WERE ATTRIBUTED TO A COMMON REGULATOR NEITHER THE LOCAL DEALERSHIP NOR CHRYSLER CORP. HAS ISSUED ANY RECALL OR ADMITTED ANY CAPABILITY FOR THIS OBVIOUSLY DEFECTIVE PART. *JB
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- LEXINGTON, KY
RAISED HOOD OF 2004 JEEP GRAND CHEROKEE. HAD HAND ON FENDER WHILE LOOKING IN RIGHT FRONT WHEEL WELL. HOOD CLOSED WITHOUT WARNING, UPON APPARENT FAILURE OF GAS-STRUT HOOD SUPPORTS, MASHING AND TRAPPING TWO FINGERS BETWEEN HOOD AND FENDER. UNDERSTAND FROM DEALER OTHERS STRUCK ON HEAD UPON FAILURE OF HOOD STRUTS. *TR
Source: NHTSA WEB SITE -
2004 JEEP GRAND CHEROKEE- PORTSMOUTH, VA
I WAS RECENTLY IN AN AUTO ACCIDENT GOING ABOUT 30 MPH WHERE I RAN INTO THE REAR END OF ANOTHER VEHICLE. I DRIVE A 2004 JEEP GRAND CHEROKEE LAREDO. MY CONCERN IS NEITHER MY DRIVER NOR MY PASSENGER AIR BAG WENT OFF AND I HIT THE OTHER VEHICLE HARD ENOUGH THAT THE FRONT OF MY JEEP PUSHED MY PASSENGER FENDER BACK TO WHERE I WAS UNABLE TO OPEN MY PASSENGER DOOR. AT WHAT SPEED SHOULD MY AIRBAGS HAVE GONE OFF? *JB
Source: NHTSA WEB SITE