2006 JEEP GRAND CHEROKEE Complaints

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE ELECTRICAL SYSTEM BEGAN TO MALFUNCTION AND CAUSED THE VEHICLE TO DOWN SHIFT TO THE FOUR WHEEL DRIVE AND DAMAGED THE REAR AXLE. THE VEHICLE WAS TOWED TO A CERTIFIED MECHANIC FOR INSPECTION BUT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.

AT APPROXIMATELY 35MPH ALL THE LIGHTS ON THE DASH STARTS FLASHING. THE PROBLEM IS INTERMITTENT BUT PREDICTABLE. *TR

TL* THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE BEING SERVICE, THE PRIVATE MECHANIC ADVISED THAT THE WIRING HARNESS WAS LEAKING AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 75,000.

I FILED COMPLAINT (10561016) WHEN THE FIRST JEEP DEALER I WENT TO WOULD NOT HONOR THE SAFETY RECALL N23. THE SECOND JEEP DEALER I WENT TO SAID THEY WOULD HONOR THE SAFETY RECALL N23. AFTER GOING TO THE JEEP DEALER THEY CHECKED THEIR RECORDS AND ADVISED ME THE RECALL WAS ALREADY COMPLETED ON MY JEEP GRAND CHEROKEE. I WAS ADVISED THAT MY JEEP GRAND CHEROKEE NEEDS A TRANSFER CASE ACTUATOR AND I WILL BE CHARGED FOR THIS PART AND LABOR. IN ADDITION THEY ADVISED THIS PART IS ON BACK ORDER. MY JEEP GRAND CHEROKEE'S 4WD LO WAS WORKING PRIOR TO THIS SAFETY RECALL N23. I FEEL THAT CHRYSLER/JEEP SHOULD BE HELD ACCOUNTABLE FOR REPLACING THIS PART. I INTEND TO WRITE MY STATE ATTORNEY GENERAL. *TR

HELLO, I HAD N23 RECALL DONE ON MY JEEP ,AFTER GETTING ALOT OF SNOW IN DEC I DECIDED TO SHIFT INTO X4 LOW AND IT SAID SERVICE 4X4 SYSTEM. I KNOW THAT MY 4X4 LOW WORKED BEFORE HAVING THIS UPDATE. *TR

MY DAUGHTER WAS TRYING TO EXIT THE VEHICLE AND THE DOOR HANDLE BROKE OFF. I HAVE SEEN NUMEROUS POSTS ON THE INTERNET DESCRIBING THE SAME PROBLEM. THIS IS A SERIOUS SAFETY HAZARD IN THE EVENT OF AN ACCIDENT OR OTHER EMERGENCY REQUIRING QUICK EXIT FROM THE CAR. THE DOOR MUST NOW BE OPENED FROM THE OUTSIDE. THIS COULD RESULT IN A PERSON BEING TRAPPED IN THE VEHICLE UNNECESSARILY. THERE NEEDS TO BE A RECALL TO HAVE THESE DEFECTIVE PARTS REPLACED BY JEEP. *TR

I HAVE SEEN SEVERAL REPORTS OF THIS SO FIGURED I WOULD SEND A COPY OF THIS TO YOU AS WELL ENGINE DEVELOPED A STRONG MISS AND LACK OF POWER DUE TO RUNNING ON 7 CYLINDERS. DEALER DETERMINED THAT THERE WERE BURNT VALVES PLUS SIGNIFICANT SLUDGING OF THE OIL PASSAGES. DEALER ALSO SUSPECTED A CRACK IN THE HEAD OR BLOCK, ALLOWING CONTAMINATION OF OIL AND COOLANT. CONSIDERING THE VEHICLE HAS RUN FINE AND BEEN MAINTAINED PROPERLY OVER THE LAST 14 MONTHS THERE IS A CHANCE THE CRACKING MAY HAVE BEEN A DEFECT THAT TOOK UNTIL NOW TO CAUSE ENOUGH DAMAGE TO BECOME A PROBLEM. *TR

N23 RECALL WAS PERFORMED TO KEEP TRANSFER CASE FROM SHIFTING INTO NEUTRAL CAUSED BY CRACKED CIRCUIT BOARD. THE "FIX" TO THIS WAS TO FLASH THE SOFTWARE TO MAKE IT IMPOSSIBLE FOR THE JEEP TO SHIFT INTO NEUTRAL AND 4WD LOW. NOW EVERY VEHICLE THAT HAS HAD THIS RECALL DONE IS UNABLE TO TOW THEIR VEHICLE BEHIND A CAMPER BECAUSE THE TRANSFER CASE CAN NOT SHIFT INTO NEUTRAL, AND 4WD LOW IS INOPERABLE AS WELL. CHRYSLER HAS CLAIMED THAT THE N23 RECALL HAS NOTHING TO DO WITH ALL OF THESE VEHICLES LOSING 4WD LOW EVEN THOUGH EVERYONE THAT HAS HAD THIS RECALL DONE HAS LOST NEUTRAL AND 4 LO. THIS CHEAP FIX HAS LEFT THOUSANDS OF PEOPLE WHO SPENT A LOT OF MONEY ON THESE EXPENSIVE VEHICLES WITHOUT THE BEST FEATURE OF THE VEHICLE, 4 LO. MOST PEOPLE BUY THESE JEEPS BECAUSE OF THEIR 4WD CAPABILITY. RESALE ON A VEHICLE LIKE THIS HAS GONE RIGHT OUT THE WINDOW WITH THE LOSS OF THIS FEATURE. HTTP://WWW.JEEPFORUM.COM/FORUM/F67/N23-RECALL-ISSUE-NO-4-LOW-1561787/ THIS SITE HAS AN OUTSTANDING NUMBER OF COMPLAINTS ABOUT THIS PROBLEM AND MAKES IT IMPOSSIBLE TO DENY THAT CHRYSLER HAS NEGLECTED TO TAKE CARE OF THE ISSUE. *TR

ON 01/20/2014, I BROUGHT MY JEEP GRAND CHEROKEE 2006 TO MY MECHANIC DUE TO A SERVICE 4WD SYSTEM LIGHT ON DASHBOARD. MY MECHANIC ADVISED ME THAT THE COMPUTER REVEALED CODE SAFETY RECALL N23/NHTSA 13 V-175. SAFETY RECALL N23 MAY UNINTENTIONALLY CAUSE THE TRANSFER CASE TO SHIFT TO NEUTRAL POSITION WITHOUT INPUT FROM THE DRIVER. THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL AWAY INADVERTENTLY WHILE THE VEHICLE IS PARKED AND CAUSE A CRASH WITHOUT WARNING. MY MECHANIC ADVISED ME TO GO TO MY JEEP DEALERSHIP DUE TO THE SAFETY RECALL. ON 01/21/2014, I CONTACTED VIA TELEPHONE THE JEEP DEALERSHIP WHERE I PURCHASED MY VEHICLE. I ADVISED THE JEEP EMPLOYEE OF THE SITUATION WITH MY JEEP GRAND CHEROKEE 2006. THE JEEP EMPLOYEE ADVISED THAT I WOULD BE CHARGED FOR REPAIR. I ADVISED THE JEEP EMPLOYEE THAT THE CODE N23 WAS A SAFETY RECALL. THE JEEP EMPLOYEE RESPONDED BY MAKING AN ACCUSATION THAT MY MECHANIC'S COMPUTER WAS PROBABLY OUTDATED. IN ADDITION THE JEEP EMPLOYEE ADVISED THAT THE CODE N23 WAS NOT A SAFETY RECALL. CONTINUING ON THE SAME DATE, I CONTACTED ANOTHER JEEP DEALERSHIP. I EXPLAINED THE SITUATION WITH MY JEEP GRAND CHEROKEE 2006. I WAS ADVISED BY THE JEEP EMPLOYEE THAT THE CODE N23 IS A SAFETY RECALL AND THE JEEP DEALERSHIP WOULD HONOR THE RECALL. I CONDUCTED FURTHER RESEARCH TO DISCOVER THAT ON 08/17/2013 I BROUGHT MY JEEP GRAND CHEROKEE 2006 TO THE FIRST JEEP DEALERSHIP MENTIONED FOR SAFETY RECALL N23. *TR

THIS IS A COMMON PROBLEM THAT IS FOUND ALL OVER THE JEEP FORUMS AND INTERNET, THESE JEEPS ARE KNOWN FOR THE REAR DIFFERENTIALS FAILING AND HAVING TO BE REPLACED BEFORE THE DIFFERENTIALS FALL APART AND COULD CAUSE A MAJOR ACCIDENT, THE DIFFERENTIAL WILL BEGIN TO FAIL BY MAKING A LOUD WHINE GEAR NOISE FROM THE DIFFERENTIAL. THIS VEHICLE HAS NEVER BEEN OFF ROAD AND THERE IS NO REASON FOR THE ENTIRE DIFFERENTIAL TO BE DESTROYED LIKE THIS, THIS IS HORRIBLE QUALITY AND SHOULD BE REPLACED BY CHRYSLER. THIS IS NOT A USER ERROR, BUT A PART MANUFACTURING ERROR OR DESIGN ERROR. THIS BEING SO COMMON IT SHOULD BE A RECALL. A WOMAN AND CHILD IN THE CAR DRIVEN DAILY TO SCHOOL SHOULD NOT FAIL LIKE THIS JEOPARDIZING BOTH LIVES. *TR